Tony provides an excellent service. He is friendly, knowledgeable, and always on hand to answer any questions. Thanks to his expertise we have secured very competitive tariffs in an unpredictable ma... See more
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Very disappointed. We've been talked into a contract with good unit rates and standing charges but Day2Day did not highlight that those rates did not include some eye-watering, non-fixed non-commodit... See more
Company replied
Very professional snd responsive service. I signed a contract with rates I am happy with. Very easy to deal with and I would recommend.
Company replied
Ryan was very professional and tenatious. I signed a contract with rates I am happy with. Very easy to deal with and I would recommend.
Company replied
Company details
Written by the company
At Day2Day Energy Consultants our mission is to help you reduce energy costs while promoting a sustainable, greener future for all.
Contact info
William St, Felling, NE10 OJP, Gateshead, United Kingdom
- 01916941516 / 03300432990
- info@day2dayenergy.co.uk
- day2dayenergy.co.uk
4.5
Excellent
28 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Although unable to help with a saving
Although unable to help with a saving, I was impressed with his friendly approach, knowledge and the fact that he didn't try to sell me anything that wasn't beneficial to us as a business- what he did was build 'trust' and I would definitely consider using this company in the future
April 23, 2026
Unprompted review
Reply from Day2Day Energy Consultants
Hi Peter,
Thank you for taking the time to share your feedback. While we’re sorry we weren’t able to secure a saving on this occasion, we’re really pleased to hear that you valued the honest, knowledgeable, and friendly approach.
Building trust and ensuring we only recommend what’s genuinely beneficial is very important to us, so it’s great to know this came across. We truly appreciate your kind words and would welcome the opportunity to support you in the future.
Kind regards,
Day2Day Energy Ltd
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Ryan was very professional
Ryan was very professional and tenatious. I signed a contract with rates I am happy with. Very easy to deal with and I would recommend.
April 16, 2026
Unprompted review
Reply from Day2Day Energy Consultants
Thank you for taking the time to share your feedback. We’re really pleased to hear that Ryan provided a great service, and that you’re happy with the rates agreed.
It’s great to know the process was smooth and easy for you, that’s exactly what we aim for. We truly appreciate your recommendation and look forward to supporting you again in the future.
Very professional snd responsive…
Very professional snd responsive service. I signed a contract with rates I am happy with.
Very easy to deal with and I would recommend.
April 17, 2026
Unprompted review
Reply from Day2Day Energy Consultants
Hi Diane,
Thank you for taking the time to leave us a 5-star review. We pride ourselves on providing a professional, responsive service along with competitive rates, so it’s great to hear that this was reflected in your experience.
We really appreciate your recommendation and look forward to working with you again in the future.
Tony provides an excellent service
Tony provides an excellent service. He is friendly, knowledgeable, and always on hand to answer any questions. Thanks to his expertise we have secured very competitive tariffs in an unpredictable market for several gas & electricity meters. Additionally, he went the extra mile by arranging for an energy auditor to visit, as there’s a possibility, we can reclaim Climate Change Levy payments for the last 4 years!
A genuinely helpful and proactive service I’d happily recommend. Really appreciate Tony’s support.
April 21, 2026
Unprompted review
Reply from Day2Day Energy Consultants
Hi TMS,
Thank you for your fantastic feedback. We’re delighted to hear that Tony provided such a friendly, knowledgeable, and proactive service throughout.
It’s great to know that his expertise helped you secure competitive tariffs in a challenging market, and that the additional support with arranging an energy audit has been valuable.
We truly appreciate your recommendation and your kind words about Tony—he’ll be very pleased to hear them. We look forward to continuing to support you in the future.
Reply from Day2Day Energy Consultants
Hi John,
Thank you for your kind feedback. We’re delighted to hear that Tony was so helpful. He’ll really appreciate your comments.
We look forward to supporting you again in the future.
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Brilliant service and very efficient
Brilliant service and very efficient
December 4, 2025
Unprompted review
Rebecca was very friendly and helpful…
Rebecca was very friendly and helpful and was knowledgeable about the changes in the gas and electricity charges that are happening
September 22, 2025
Unprompted review
Both Stewart and Lewis were helpful…
Both Stewart and Lewis were helpful explaining about increasing electricity and gas charges and trying to get out of on going contract that I was talked into .Stewart has been very professional friendly with keeping up contact thank you
September 12, 2025
Unprompted review
Harry has been very helpful
Harry has been very helpful in finding me the best deals on the market.
He has kept me up to date and informed throughout the process.
September 12, 2025
Unprompted review
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Helped me through whole processing
Helped me through whole processing
September 9, 2025
Unprompted review
harry was very efficient and helpful…
harry was very efficient and helpful throughout the swap over
September 12, 2025
Unprompted review
Very disappointed
Very disappointed. We've been talked into a contract with good unit rates and standing charges but Day2Day did not highlight that those rates did not include some eye-watering, non-fixed non-commodity energy costs. We were only told by others about these costs after having signed the contract. Greatly regret it.
Don't trust them.
September 11, 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi Yi-Shan,
Thank you for your feedback — we're genuinely sorry to hear about your experience.
Our team is currently looking into the issue and has tried to reach you by phone, but unfortunately, we haven’t been able to get through. We’ll be following up with you via email shortly.
In the meantime, if you're able to give us a call, we’d really appreciate the chance to speak with you directly, explain the situation, and see what we can do to make things right.
Customer satisfaction is very important to us, and we're committed to doing everything we can to resolve this for you.
Kind regards,
The Day2Day Team
Brilliant
Brilliant
I've had bad experiences with energy consultants over the years, and don't like using them at all. However, the guys I've been working with have been amazing. They are so helpful, reassuring, not pushy and explained everything along the way.
September 8, 2025
Unprompted review
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The company made me feel calm in a…
The company made me feel calm in a stressful situation. My energy accounts were all over the place and thanks to Brad and Karl they took everything on board, helped me align everything and kept me on track.
Great Company couldn't recommend them more.
August 6, 2025
Unprompted review
Refreshingly honest
I have found the company to be very friendly, plain speaking and honest and, in truth, a pleasure doing business with them. It's not an easy subject to have to explain, especially as it is gazing into the future energy market, but they have helped a lot and I believe our Sports Club will save on its overall energy costs.
August 21, 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi Steve,
Thank you so much for your kind words! We’re delighted to hear that you found our team friendly, transparent, and easy to work with. We know the energy market can feel complex—especially when planning for the future—so it’s great to know we were able to make things clear and straightforward for you. We’re confident your Sports Club will see the benefits, and we’re always here if you need further support.
Many thanks,
The team at Day2Day
Very helpful great feedback extremely…
Very helpful great feedback extremely professional team.
August 18, 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi Liam,
Thank you so much for your kind words! We’re thrilled to hear that you found our team helpful and professional. Providing great feedback and support is what we strive for every day, and your review means a lot to us. If there’s ever anything else we can do for you, we’re always here to help!
Thank you for your help Stewart
Thank you for your help Stewart, much appreciated. Very simple, straight forward and no hassle.
August 11, 2025
Unprompted review
Reply from Day2Day Energy Consultants
Dear Frodsham,
Thank you for your kind review. We are pleased to hear that Stewart has made a positive impression, and we look forward to continuing our collaboration in the future. Please do not hesitate to contact us if you encounter any issues or if you simply wish to discuss anything further.
Kind regards,
The team at Day2Day Energy
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Helpful people…
Spoke to Rebecca who was very helpful and made sure she followed up on the conversation. Made it clear on all the steps in the process.
August 12, 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi J,
Thank you so much for your kind words! We're thrilled to hear that Rebecca made such a great impression and was able to provide valuable support. We'll be sure to pass on your feedback to her—it’ll mean a lot.
We're committed to continuing to support you in any way we can. If you ever need anything else, don’t hesitate to get in touch.
Thanks again for sharing your experience!
Best regards,
The Team at Day2Day Energy
Excellent service and great savings
We have benefitted from Day2Day Energy's advice and support with arrangement of our business energy contracts. They take the time to understand our business needs, explain the options clearly and secured us competitive rates, saving us time and money. Communication has been attentive and professional at all times. We recommend Day2Day Energy as a trustworthy, reliable and knowledgeable broker.
July 11, 2025
Unprompted review
Reply from Day2Day Energy Consultants
Thank you for your kind review!
At Day2Day, we truly value the trust our customers place in us. We understand how stressful energy contracts can be, so we’re committed to making the process as smooth and straightforward as possible. It’s our goal to support your business, day to day, with care and attention every step of the way.
Kind regards,
The team at Day2Day Energy
helpful service…
Andrew is always on hand to help deal with contract renewals, pricing and account queries. Has been really helpful with analysing meters, and explain any changes in charges and ways of managing these.
July 11, 2025
Unprompted review
Reply from Day2Day Energy Consultants
Thank you so much for taking the time to leave such a thoughtful review!
We’re delighted to hear that Andrew has been consistently supportive and helpful with your contract renewals, pricing, and account queries. It’s great to know that his expertise in meter analysis and explaining charges has made a real difference. Helping our customers manage their accounts efficiently is exactly what we aim for.
We’ll be sure to pass your kind words on to Andrew – it’ll mean a lot to him!
Best regards,
The team at Day2Day Energy
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