DAYALANE Reviews 

309
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful furniture, noting that the items are exceptionally stylish, comfortable, sturdy, and look fantastic in their living spaces. People also enthusiastically point out the remarkably fast delivery times and the incredibly helpful customer service team that quickly resolves any unexpected issues. Some reviewers were not happy with assembly challenges, reporting missing hardware, incorrect screws, or structural parts that simply did not fit properly together during setup. A few consumers additionally experienced noticeably delayed shipments, missing components, or received products in heavily damaged condition that required frustrating replacements.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the beautiful designs, comfortable... See more

Quality

Users describe positive interactions with quality, expressing appreciation for sturdy items featuring soft... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast shipping times and... See more

Customer service

Customers had positive experiences with customer service, noting that support agents were responsive,... See more

Order

Reviewers mention mixed feedback about order experiences, with some customers praising the simple purchasing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The chairs a gorgeous and perfect for my dinning room. They took a bit of time to get to me(I didn’t read the fine print in detail before purchasing).. and setting them up quite un pleasant, especial... See more

Company replied

Rated 4 out of 5 stars

Finally we got our packages delivered. Assembly was easy except placement of H1 needs some work. Half the chairs wobbled which needed adjustments of gliders. Wondering how will they hold? Will look... See more

Company replied

Rated 5 out of 5 stars

I love Dayalane! They have quality products - I have a dining table and 6 chairs as well as an entry way table. Their products are same or better quality than others at a much better price. What I wan... See more

Company replied

Rated 5 out of 5 stars

Delivery was incredibly quick. Ordered on a Sunday afternoon and boxes were in my Midwest porch by Wednesday afternoon. Chairs were easy to put together. No hold alignment issues as noted in o... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bar Restaurant Furniture Store
  4. Kitchen Furniture Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store
  7. Rustic Furniture Store

About DAYALANE

Written by the company

DAYALANE is dedicated to making modern furniture shopping simple and hassle-free. We focus on seating — especially modern dining chairs and sofas — and design them to be stylish, comfortable and ready for real life at home.

From research and design to testing and upgrades, every detail is considered so our pieces fit your home style and feel good to sit in. With fast delivery, easy assembly and responsive support, we want every purchase to feel smooth and worry-free.

Environmentally conscious materials and long-lasting designs help reduce waste and keep your home feeling good for years to come.

Shop Here:

Dining Chairs
Bar & Counter Stools
Sofas
Dining Table Set
Accent Chairs
Coffee Tables
All Sales & Deals

DAYALANE

Written by the company

Make Tasteful Lifestyle Accessible!
DAYALANE is dedicated to making buying furniture online a hassle-free experience. We believe that one day, people will be able to find the most suitable furniture for their homes without visiting an offline store or spending a lot of money, and this day will be brought about by us. Starting from the seat (which is most closely related to you), we have spent several years researching, designing, testing, and upgrading our products to ensure they fit your home style and are comfortable. We hope every shopping experience is one-time, with no resistance, no replacement, and no return, so you can be satisfied once, solve your tangle, and eliminate any cumbersomeness.
You can find us on:
www.dayalane.com

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4.2

Great

TrustScore 4 out of 5

309 reviews

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1-star

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Replied to 98% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(309)

276 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service on a defective…

Great customer service on a defective item- would use again! Very prompt reply even in the weekend!

September 21, 2026
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Reply from DAYALANE

Thank you so much for your 5‑star review! We're delighted to hear that you were happy with our customer service – even on the weekend. We always try to be prompt and helpful, especially when there's a defective item to resolve. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Great customer service

I emailed them on a Sunday about a table I wanted to purchase but was nervous due to some of the stock photo pictures. They emailed me back that same day. They answered all my questions and included 2 pictures of the table in the warehouse. I bought the table. It came super fast & was excellent quality. Would highly recommend!

September 16, 2026
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Reply from DAYALANE

Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that our team was able to help you on a Sunday and provide the real photos you needed to feel confident in your purchase. It means a lot to us that you appreciated the quick response and extra effort – and we're thrilled that the table arrived fast and met your expectations for quality.

Your recommendation means the world to us. Thank you for choosing DAYALANE, and we hope to serve you again in the future!

Rated 2 out of 5 stars

Poor experience with the Livia Couch

We really liked our Eddie chairs, but we got 2 Livia sectionals and both the top cushions and the bottom cushions were so flat even after days of being out of the packaging and trying to fluff them up. They were very uncomfortable and did not fill out the fabric so it looked like there was just loose fabric on the couch. However, the company was super helpful with the return and making things right for us. Thank you.

September 10, 2026
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Reply from DAYALANE

Thank you for sharing your experience with the Livia sectional, and we sincerely apologize that the cushions did not meet your expectations. This is not the quality we want you to receive.

We understand how disappointing it is when cushions appear flat and don’t fill out the fabric properly, even after letting them expand. This can sometimes happen if the foam was compressed for an extended period during shipping. We take this feedback seriously and will review our packaging and quality control processes with our team.

We would like to make this right. Your comfort is important to us, and we want to ensure you are satisfied.

Again, we apologize for the inconvenience and appreciate you bringing this to our attention. We hope to resolve this for you soon.

Rated 5 out of 5 stars

all around great service value and…

all around great service value and merchandise

September 11, 2026
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Reply from DAYALANE

Thank you so much for your 5‑star review! We're thrilled to hear that you were happy with our service, the value, and the merchandise. Your satisfaction means the world to us, and we truly appreciate your support. We hope to serve you again soon!

Rated 5 out of 5 stars

Love it!!!!!

September 11, 2026
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Reply from DAYALANE

Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that you love it! Your support means the world to us. We look forward to serving you again soon!

Rated 3 out of 5 stars

The leather feels cheap and it is…

The leather feels cheap and it is creased. The cushion insert does not fill up the entire back cushion either. I am very disappointed considering it was over $300

September 2, 2026
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Reply from DAYALANE

Thanks,
Thank you for your feedback, and we're very sorry to hear that you were disappointed with the leather and cushion. Our leather is a high‑quality faux leather, and creases can sometimes occur during shipping – they often smooth out after a few days or with gentle steaming. For the back cushion, the insert may have compressed in transit; you can try fluffing it or adjusting the filling to help it fill out. We take your concerns seriously and would like to make this right. Please contact us with your order number so we can discuss a solution. We appreciate your input and hope to restore your confidence in our products.

Rated 5 out of 5 stars

Beautiful chairs

Fast shipping and delivery! Chairs are well made and very comfortable. The chocolate brown is a beautiful color. Exceeded my expectations!

August 26, 2026
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Reply from DAYALANE

Thank you for the great review! So glad you loved the fast delivery, comfort, and the beautiful chocolate brown color. Enjoy your chairs!

Rated 1 out of 5 stars

Terrible return policy…

Terrible return policy…. Product does not look same as online picture( color is completely off)

September 1, 2026
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Reply from DAYALANE

We apologize for the color difference and any frustration caused. Please contact us directly – we would like to offer a solution, such as a partial refund or return assistance, to make things right. Your satisfaction is important to us.

Rated 5 out of 5 stars

Experienced a minor problem and

Experienced a minor problem and
DAYALANE promptly corrected the problem.

August 25, 2026
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Reply from DAYALANE

Thank you for your review! We're glad we could quickly resolve the issue. We appreciate your trust and hope to serve you again!

Rated 5 out of 5 stars

Excellent customer service

As I was putting a chair together, I noticed the zipper was broken. I contacted the company and they sent me out a whole new chair free of charge. Their customer service was top notch and were swift at helping me. Will be using Daylane for future orders.

August 23, 2026
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Reply from DAYALANE

Thanks for the great feedback! Happy we could send a replacement fast. We appreciate your trust and hope to see you again soon!

Rated 5 out of 5 stars

Elegant, Comfortable, and High Quality

The Dayalane Charles Accent Chair is both stylish and comfortable. The design looks elegant, the color is beautiful, and it fits perfectly with my home décor. It feels sturdy, was easy to assemble, and adds a sophisticated touch to the room. I’m very happy with the quality!

August 21, 2026
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Reply from DAYALANE

Thank you for your wonderful review! We're so glad the Charles Accent Chair added elegance and comfort to your space. Your feedback means a lot – we hope to serve you again soon!

Rated 5 out of 5 stars

Good

Good. Fast delivery.

August 26, 2026
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Reply from DAYALANE

Thank you for your review! We're glad to hear that you enjoyed the fast delivery. Speed and reliability are important to us, and your feedback means a lot. We hope to serve you again soon!

Rated 5 out of 5 stars

Quality product and customer service

Great product with minor issue that customer service took care of right away.

August 17, 2026
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Reply from DAYALANE

Thank you for your review! We're so glad to hear that you were satisfied with both the quality of our product and our customer service. It's great that we could quickly address the minor issue you encountered – we always strive to make things right as soon as possible. Your trust means a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

I received a bench and it is so…

I received a bench and it is so beautiful! It came packaged well and was easy to assemble. It looks very high end!

July 7, 2026
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Reply from DAYALANE

Thank you for the great review! So glad you love the bench – beautiful, easy to assemble, and high-end look. Enjoy!

Rated 5 out of 5 stars

I LOVE MY NEW MODERN CHAIR AND OTTOMAN

I LOVE MY NEW MODERN CHAIR AND OTTOMAN! IT’S KIND OF DIFFERENT WHICH IS WHAT ATTRACTED ME TO IT!!! ALSO, I WAS VERY PLEASED WITH THE DELIVERY SERVICE. THEY PLACED IT EXACTLY WHERE I REQUESTED. OVERALL, I AM VERY PLEASED AND I WOULD NOT HESITATE TO ORDER FROM DAYALANE AGAIN.

August 11, 2026
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Reply from DAYALANE

Thank you for your wonderful review! We're so glad you love the unique design of your chair and ottoman, and that delivery went smoothly. We truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars
DAYALANE logo

Reply from DAYALANE

Thank you for the great review! So glad you enjoyed the product and fast delivery. We appreciate your support and hope to see you again!

Rated 5 out of 5 stars

You can't go wrong with this one!

I am in love with my coffee table! It adds the perfect vibe to my living room and everybody that visits always points it out. It has great quality and is also the perfect size. Building it was also a breeze and a one person job. 10/10 recommend.

When I placed my order, I put in the wrong address and the Dayalane family was able to change it for me and shipped out to the right address within the same time frame.

August 6, 2026
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Reply from DAYALANE

Thank you for your wonderful review! We're so glad you love the coffee table – great quality, perfect size, and easy assembly. We're also happy we could help with the address change. Your 10/10 recommendation means a lot – thank you for choosing DAYALANE!

Rated 4 out of 5 stars

Shipping was on time.

Shipping was on time.
But, not happy for the chairs' height. Not met my expectations.😔 Wood quality is great. Did not like how the using of the product top notch safe. Don't lean to the side of the chair.

August 10, 2026
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Reply from DAYALANE

Thank you for your feedback. We're glad you liked the wood quality and on‑time delivery, but we're sorry the chair height didn't meet your expectations. Please check the height specs on our product page – if it doesn't work for you, contact us and we can help with alternatives. We also appreciate your safety feedback and will review it with our team. Thank you for helping us improve!

Rated 5 out of 5 stars

Amazing quality and a great experience

Amazing quality and a great experience. I’m extremely happy with my experience with Dayalane. The quality of their products is amazing, and you can really see the attention to detail in everything from the materials and textures to the finishes. My coffee table looks even better in person and feels beautifully made.

The entire experience was also seamless. Delivery was fast, everything arrived carefully packaged and in perfect condition, and their customer service was wonderful throughout the entire process. I would definitely recommend Dayalane and would absolutely consider their pieces again for future spaces and projects.

July 31, 2026
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Reply from DAYALANE

Thank you for this amazing review! We're so glad that you loved the quality, attention to detail, and seamless experience – from delivery to customer service. It means a lot that you'd recommend us, and we'd be honored to be part of your future projects. Enjoy your beautiful coffee table!

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