Daylight Company  Reviews 

1,391
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and thoughtful design of the products, especially the lamps, noting their effectiveness for hobbies, crafts, and visual impairments. Many appreciate the adjustable light levels, portability, and sturdy construction. Reviewers consistently highlight the easy ordering process, excellent website, and prompt, well-packaged delivery, making purchases smooth and satisfying. However, some customers noted occasional product functionality issues, like lights not working consistently, parts breaking, or specific items not meeting expectations. A few also mentioned a lack of communication or tracking information after ordering, causing uncertainty about delivery.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and functionality... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent product quality... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the speed and... See more

Order

Customers had positive experiences with order, often describing the process as simple and easy to navigate... See more

User experience

Users describe positive interactions with user experience, frequently praising the ease of use for products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been dithering for some time in whether it is worth getting a daylight lamp. As a tailor I need good lighting for drafting patterns, colour and pattern matching and hand sewing. The very dark aft... See more

Rated 5 out of 5 stars

I have older eyes and need reliable lamps for my hobbies like quilting and counted cross stitch. My new lamp arrived just as my old one was going out, so it was timely and exactly what I needed. Great... See more

Rated 5 out of 5 stars

I bought a lamp from the Daylight Company for my elderly mum, who suffers from age-related macular degeneration. I/we are very satisfied. The lamp is sturdy, has a perfect size, and is very sui... See more

Rated 5 out of 5 stars

First time shopping with The Daylight Company. Really chuffed with the wafer thin light pad and my magnificent pro magnifying lamp. Top notch quality. Would highly recommend their products and service... See more



Company details

  1. Lighting Manufacturer

Written by the company

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,391)

262 reviews in the last 12 months

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Rated 5 out of 5 stars

Daylight floor lamp…

I have wanted one of your lamps for years for my crafting. I received my order quickly. It was easy to put together and the lighting is amazing!

March 20, 2026
Rated 5 out of 5 stars

Excellent product, shipper could do better

Product is just what I needed and easy to order. And fortunately, it was well packed. The only issue did not have to do with company, but with the shipper - box had been dropped on its corner, deforming up to 1.5 inches of the outer box, inner box and the pulp liner which held the lamp. Fortunately, no damage was done to the lamp, but if it had dropped on the other corner there could have been damage.

March 18, 2026
Rated 5 out of 5 stars

A brilliant service

A brilliant service. Helpful and friendly people when I sent an e-mail. The parcel arrived very efficiently and I am over the moon with the StitchSmart 2 cross-stitch stand. Daylight are amazing and their stand is 100% great.

Thank you, Sandra

March 7, 2026
Rated 5 out of 5 stars

Great for travel

Easy to order, arrived in a very timely fashion, was well packaged, and is a great product – perfect for my need to take with me when traveling.

February 25, 2026
Rated 5 out of 5 stars

Good item description and fair price…

Good item description and fair price taking the high quality into account. Seller dealt with the order very promptly. Well packaged. The iQ ESD magnifier lamp is as described and works properly. Highly recommended seller. Thank you very much !

March 6, 2026
Rated 1 out of 5 stars

I received a lamp and did not like it

I received a lamp and did not like it. I had to return it at my cost! the company said they would only refund me if they could resell it. After waiting a LONG time, they said it was damaged and would not send evidence of such. then they said they would start a case and I would have to wait 25 days for a decision of shipping it back to me or giving me a refund. After that LONG period of time, they came back and said they would do neither and I would have to contact my credit card that I paid with. ALL of which was SO WRONG AND FRUSTRATING.

December 3, 2025

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