Daysoft Contact Lenses Reviews 1,918

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its excellent quality and comfort, often noting that the lenses feel moisturizing and protective. Many people appreciate the affordability of the lenses, finding them to be a great value compared to other brands. The ordering process is described as easy, and the delivery service is frequently highlighted for its speed and reliability. However, some customers have experienced issues with the quality of certain batches of lenses, reporting that they can be flimsy, uncomfortable, or dry out quickly. There have also been mentions of slow or inconsistent deliveries, and a lack of tracking information for orders. A few people noted that the packaging can be difficult to open, leading to wasted lenses.

What people talk about most

Product

Users describe positive interactions with the product. Many customers have been using the contact lenses for... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the lenses as excellent, comfortable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times and the... See more

Order

Reviewers mention positive feedback about order. Many customers find the online ordering process very easy... See more

Price

Consumers generally find the pricing to be positive, often describing the lenses as affordable, well-priced,... See more

Based on these reviews

Rated 4 out of 5 stars

My son has used daysoft since he was 13 he's now 34 the contact lenses are excellent and had never had any problems. However the last year prices have risen and he has paid a different price each mo... See more

Rated 5 out of 5 stars

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... See more

Company replied

Rated 5 out of 5 stars

I have used this brand for over 5 years & have never had a problem or any issues. My Optician does not seem to like them as she says that the lenses do not move on my eye when I blink & recommended... See more

Company replied

Rated 5 out of 5 stars

Great Quality, Not Expensive Lenses & Company! Fabulous Great Quality Lenses That Aren't Just Dailies, If Hygiene Is In Place (Mandatory-Which I Know From Experience) Can Do For Couple Of Day's! As E... See more

Company replied


Company details

  1. Contact Lenses Supplier

Written by the company

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very fast delivery I always

Very fast delivery I always use this company for my contact lenses

June 18, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Tina,
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

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Rated 5 out of 5 stars

Easy web site great company

Easy web site, excellent customer service and very reasonably priced

June 20, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hello,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 1 out of 5 stars

Not worth it

Tried Daysoft because of the low price, but the lenses dried out within hours. Eyes felt irritated and red every time I wore them. Not worth the savings.

October 16, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Christa,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Margaret. Customer Care.

Rated 1 out of 5 stars

I’ve been using Daysoft contact lenses…

I’ve been using Daysoft contact lenses on and off for a while and have always had mixed feelings. Some batches were decent and comfortable, but others felt strange in my eyes, almost like something was off with the fit or quality. I ended up taking a break from them for a while, but recently decided to give them another try because the price is hard to beat.
Unfortunately, this time was the worst experience I’ve had. Within 10 minutes of putting them in, my eyes are hurting badly as if something is stabbing them. On top of that, I get a severe migraine shortly after putting them in. I’ve never had such an intense reaction to contact lenses before. It’s really disappointing and concerning.
Based on this experience, I won’t be risking it again, no matter how affordable they are. Comfort and eye health are too important.

June 12, 2025
Unprompted review
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Rated 3 out of 5 stars

Cheap but rubbish packaging

Good value lenses but packaging is a challenge. They're difficult to seperate without scissors which results in opening 2 lenses which is wasteful. Personally I'd prefer to pay more for better packaging

May 26, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
Thank you for responding to our request.
Kind regards,
Janice,
Customer Care Team Leader

Rated 5 out of 5 stars

Great value for money

Good lens great value

May 20, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Richard,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

The most comfortable lenses you can buy

Daysoft are the most comfortable lenses you can wear and now with auto re-ordering I know I will never run out and will always have a good supply at hand. A great service

May 19, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Sue,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good lenses.

May 14, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Pauline
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

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Rated 5 out of 5 stars

Comfortable cruelty-free lenses

LOVE my new Daysoft contact lenses. A couple of years ago, I started switching to all cruelty-free products, but since I have an astigmatism in my right eye, it seemed I was stuck with Bausch & Lomb. Daysoft doesn't make contacts for astigmatism.

But then it occurred to me - what if I just got a regular contact lens for my right eye? What effect would that have? As it turns out, none. There's no noticeable difference in my vision or in the comfort.

Plus, with my B & L, I wore the same contacts for a month, taking them out and cleaning them every night. No more! Now I just throw my contacts away at night and pop in a new pair the next morning. It's much easier, I don't need to buy cases and solution anymore (plus carry them when I travel), and I've got to believe it's healthier for my eyes.

The contacts are super-affordable, really well packaged, and just all-around awesome.

May 11, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Joy,
Thank you for your review, I will let the team know.
Kind Regards,
Elijah, Customer Care.

Rated 1 out of 5 stars

Poor quality. Long delivery waitn

Been ordering from this site since 2016. As of the last year. Orders taking every increasingly longer to arrive and the quality isn't wot it once was. Having to order from another supplier as wot i orderd from here has still not arrived.

May 9, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi Craig,
We had used the request information function on Trustpilot of ask for your contact details so that we could find your record in our system. Unfortunately, we have not received a response.
If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Janice, Customer Care

Rated 5 out of 5 stars

Ordering lenses

Easy to order and was delivered within a couple of days, excellent service 😊

April 28, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Amanda,
Thank you for your review.
We much appreciated it.
Kind Regards, Janice, Customer Care.

Rated 5 out of 5 stars

Perfect

Used daysoft for a long time, great comfort, fit, delivery . Perfect.

April 26, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Karen,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

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Rated 5 out of 5 stars

Speedy order process and arrived…

Speedy order process and arrived quickly too. Good value for money. Lenses are very comfortable

April 17, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Dominic,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Always excellent

I wear my lenses mostly for sports, sailing, gardening or cycling and I never have issues with Daysoft lenses. They deliver promptly and are very cost effective. On the occasion I have ever had any problems they have been rectified swiftly and that's excellent customer service. Thanks guys!

April 21, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Beth,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 2 out of 5 stars

Unhealthy lenses: poor oxygen permeability

I felt the need to post a review given I was uneducated on eye health and proper contact lenses, so naively ordered Daysoft lenses thinking they were a fantastic deal, without knowing the facts. I hope this will help someone as poorly educated on this as I was.

I've only been wearing them for a few months on and off so thankfully my optician says I haven't suffered any long term damage, but my eyes were really suffering. Yes, they are "fine" and meet health standards - but what I failed to realise is it is important to have SILICON HYDROGEL lenses, because these are the ones that provide the best ability for your eyes to breathe. I was getting awful bloodshot and irritated eyes from my daysoft lenses, and I have returned to ordering only (unfortunately more expensive but totally worth it) silicon hydrogel lenses. The difference in comfort is immense, it is like wearing silk on your eyes in comparison. I can wear these new ones all day and forget about them where my daysofts were screaming to be removed after a few hours. The experience probably depends on the person- but I think it's a fact these are made from a cheaper, less oxygen permeable material, and your eyes are much better off with better quality lenses. You only have 2 eyes :) that's how I thought about it anyway.

November 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service and product

Delivery very quick, Lenses are very lightweight and really comfortable. I have previously purchased lenses through my optician but found them thicker and uncomfortable and also more expensive.
I am a returning customer and will continue to order from Daysoft.

April 9, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Bev
Thank you for your Review, I will let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Rated 5 out of 5 stars

Easy reordering process

Really easy to reorder via the website, discount and payment options clearly shown. The order was confirmed immediately followed by notification of shipping confirmation within an hour from original order.

April 3, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Iain,
Thank you for your review.
It is very much appreciated.
Kind Regards, Claire, Customer Care

Rated 1 out of 5 stars

These lenses are cheap but very…

These lenses are cheap but very dangerous. They have damaged my corneas after they dried out my eyes and the lens fractured and shattered and scratched my cornea. They simply do not let enough oxygen through and caused such strain on my eye that they developed near-ulcers - which are huge swellings around the edge of the lens area that almost burst into ulcers. Cheap and certainly nasty.

I stoped using them and my eyes are absolutely ruined. They are so sensitive that I can’t go out in the sun and I really hope they heal. This is disgraceful. Other people are reporting irreversible damage being caused. Read other reviews.

I've bought thousands of your lenses, so please don't try that denial. Every optician that I have spoken to have had nothing good to say about the standard of your lenses and the lack of gas permeability is one of the first things they say. They also say that you will not reveal what your lenses are actually made of. And just because you get a license in the UK, it means nothing any more. My eyes are the evidence of the damage they can cause. They should only be worn for short periods of time. Hardly suitable or fit for purpose.

March 26, 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
We have no record of you ever having purchased our contact lenses. Please post on Trust Pilot or send your contact information to me so we can investigate your posting details. Alternatively, please send me the contact details of your optician so we can investigate. To put your mind at rest; our contact lenses provide all the oxygen your eyes require, are regulated to international standards and are produced in the UK to highest quality standards. Over 1 billion have been successfully sold via a combination of direct to wearer supply and via opticians.
We look forward to hearing from you. Thank you,
Kind regards,
Janice, Customer Care

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