Update: The communication ended up a lot better in the end. We actually decided to listen to each other and formed a solution that was favorable for both parties. Customer service is great here. The... See more
Company replied
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Update: The communication ended up a lot better in the end. We actually decided to listen to each other and formed a solution that was favorable for both parties. Customer service is great here. The... See more
Company replied
I like that the company offers layaway. However I ordered the circle of light pendant and necklace. The pendant is way smaller than advertised and the chain (necklace) almost feels "fake" which I late... See more
My fiancee custom ordered a matching wedding band for my engagement ring that also came from Dazzlingrock. We received a computer generated image and did not begin making it until they got our ok! W... See more
Ordered a wedding ring (ring guard) for my wife. It was absolutely beautiful but needed to be resized due to her diamond engagement ring not fitting properly. Kevin promptly resized and sent it back... See more
DazzlingRock is an online retailer and wholesaler of diamond jewelry. Choosing an engagement ring doesn't have to be complicated. Diamonds can be simple to understand. Making the right choice can be easy, whether you're in search of something classic, contemporary, or completely eclectic, DazzlingRock is your source of beautifully designed jewelry for every occasions.
The item I ordered was supposed to ship out the next week, but when I checked on the status they said it was delayed. However I was able to get another item and they even overnighted it to me so that I could propose that weekend.
Also, I received a band that was not what the picture showed. The one I saw and ordered had 12 small diamonds on the band but the band I got only had 9. They asked if I want to return it but I’m going to let my fiancé decide for herself.
Overall it was a good experience, but some glitches do occur, especially from online stores.
The ring is absolutely gorgeous! I can’t stop looking at it. So very pleased!
I lost a custom earring and DR made me a new one and shipped it in record time! They always send a proof before shipping so I can approve what I am getting. I love this company and will continue to order from them as they always makes a dazzling, quality product! Ginny G
I have only been wearing my rings for about 2 weeks and one of the diamonds already fell out! Kevin, in the office, was very kind.
Beautiful look Beautiful price!
We purchased both my engagement ring and the wedding band from here. Both rings are better than I ever thought. It was nice to find a wedding band that fit so perfect without buying them as a set. You can not beat the price. People think we spent thousands more on our rings.
No complaints. Ring arrived early. A real person answered the phone both times I called and were able to answer my questions thoroughly. They even sent a mens band free with my fiances engagement ring set!
The necklace was very elegant & beautiful. The appearance is perfect. Not too showy but very classy.
I love it, and my husband too. He didn't expected but when he saw it he fall in love literally. The gift beautiful, thak you. The delivery was faster than the time scheduled. Highly recommend, of I'll buy again, very satisfied. Good work, excellent service and great quality in their products.
I love my ring. It is beautiful and dainty, and exactly what I wanted. It was a great price and I even got a discount for it being my first order. It was shipped very quickly, much faster than estimated. There were other beautiful options, too.
I’m pleased with my ring and prompt response to all of my emails
Thank you for the great courteous service
They ok and efficient which good for business trying to get things customers service superb
I had a great experience ordering from Dazzling Rock. I recently broke my cross I’ve had for 15 years. I looked at so many sites to try and find one like I had and Dazzling Rock had one almost exactly like my old one. I called and spoke with Kevin who was great to work with. I will definitely order more items in the future.
The ring came later than predicted but its gorgeous and the wife loves it.
This ring is very beautiful but has very sharp edges. 1 week into wearing and I need to return it. My poor pinky finger hurts too much to keep it.
The earrings were beautiful and really delicate. My wife was really happy with them. The only downside and the reason not setting a 5star is that deliver timing could be improved, it took more than one month for the piece to get so be sure to order it with enough time in advance.
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