I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... See more
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Review summary
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Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... See more
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Had a query on my bill and i spoke to Olivia she went above and beyond to help me get the answers i needed and also advised me on other packages that might suit my business better, Very very helpful... See more
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I made an email request to Radius and Ciara promptly replied to me. She looked into my enquiry, and quickly resolved it to my total satisfaction. I cannot praise members of a firm's staff like Ciar... See more
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Company details
About DCI Radius
Written by the company
Contact info
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from DCI Radius
Hi Adrian, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Reply from DCI Radius
Hi Teresa, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Dani
Kind regards,
Radius Business Solutions (Ireland) Limited
Had issues with login details
Had issues with login details, which I couldn't resolve online. Resolved promptly with Myfanwy over a short phone call. Great help and friendly too.
May 26, 2026
Unprompted review
Reply from DCI Radius
Hi Tom, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Myfanwy was a very pleasant lady
Myfanwy was a very pleasant lady. The customer service was friendly & efficient. Every question was answered fully & promptly. I highly recommend them.
May 26, 2026
Unprompted review
Reply from DCI Radius
Good Afternoon, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very good customer service
I had an issue accessing my online DCI account, rang DCI costumer services and my issue was quickly sorted by Myfanwy who was friendly and efficient.
May 26, 2026
Unprompted review
Reply from DCI Radius
Hi Mary, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Dani was a great help to me
Dani was a great help to me. Got all the info I needed. Very happy. Thanks you
May 25, 2026
Unprompted review
Reply from DCI Radius
Hi Eileen, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Dani.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great communication from Josh and the…
Great communication from Josh and the team. I mentioned a small glitch and the matter was resolved within minutes
May 22, 2026
Unprompted review
Reply from DCI Radius
Good Afternoon, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Josh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent Customer service
I called Radius Velocity today and spoke with Niamh. She was very friendly, professional and extremely helpful. My query was resolved within a few minutes
May 22, 2026
Unprompted review
Reply from DCI Radius
Hi Martina, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Reply from DCI Radius
Hi James, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Small issue with my DCI card…
Just had to call about a very small issue with my DCI card. Myfanwy was extremely helpful in resolving this for me. One thing that is very rare these days is, as I called out the long number on my card in increments of four digits she repeated them back to me each time. That way I only had to go through this once. Well done and I highly recommend DCI
May 18, 2026
Unprompted review
Reply from DCI Radius
Hi Katrina, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Pleasent experience
Cian was pleasent to deal with and reponded very quickly to solve my issue. Thanks Cian
May 13, 2026
Unprompted review
Reply from DCI Radius
Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had an issue with my online account…
I had an issue with my online account which I couldn't resolve myself.I spoke with a lovely lady called Myfanwy who was most helpful. She was very polite,patient and knowledgable. She took note of my problem and had it resolved in a short time. Many thanks
May 12, 2026
Unprompted review
Reply from DCI Radius
Hi David, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Myfanwy on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Reply from DCI Radius
Hi Richard, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Reply from DCI Radius
Hi James, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Fast efficient resolution to my issue
Fast efficient resolution to my issue
Very pleasant operator on the phone .
Problem solved in minutes
May 12, 2026
Unprompted review
Reply from DCI Radius
Hi Mairead, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Niamh was very helpful and courteous
Niamh was very helpful and courteous
May 11, 2026
Unprompted review
Reply from DCI Radius
Good Morning, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
I have only had positive results from…
I have only had positive results from Radius.
Recently I made contact through the app and Ciara replied next morning with a resolution. Always prompt, cordial and efficient.
May 11, 2026
Unprompted review
Reply from DCI Radius
Hi Richard, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very helpful customer support team
Dani was very helpful, fixed my issue quickly and effectively.
May 11, 2026
Unprompted review
Reply from DCI Radius
Hi Hassan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Talk to Cian he is your man.
Talk to Cian he is your man.
Walked me through what i needed to do.
Hassle free :)
May 7, 2026
Unprompted review
Reply from DCI Radius
Hi Ron, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Niamh sorted out my issue extremely…
Niamh sorted out my issue extremely quickly and explained everything thoroughly also.
April 27, 2026
Unprompted review
Reply from DCI Radius
Hi Claire, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
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