DC Klinieken Reviews 62

TrustScore 2.5 out of 5

2.5

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Company details

  1. Medical Clinic
  2. Specialized Clinic

Written by the company

DC Klinieken is een landelijke zorgorganisatie met 14 klinieken door heel het land. Wij bieden focuszorg op het gebied van maag- en darmonderzoeken, huid & allergie, pijnzorg en radiologie. Door onze korte wachttijden kunnen we patiënten snel helpen. Dat doen onze meer dan 800 collega's met échte aandacht, want bij DC Klinieken maken we daar tijd voor. Wij staan voor: Goede zorg, nu!"


Contact info

2.5

Poor

TrustScore 2.5 out of 5

62 reviews

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Replied to 95% of negative reviews

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Rated 1 out of 5 stars

Allergy test excessive charge

I have a very negative experience with DC Klinieken Rotterdam.
I did two allergy test: 1) Different food types and injected on my forearm to see how my body reacts, 2) Measure blood pressure + blood test + allergy test on the food source that I am allergic to.
They charged me around 1,100 euros for two allergy tests and a blood test which was not required. At the first test, the doctor told me that my body did not react to the food source I thought I was allergic to. But she couldn't make a conclusion that I was definitely allergic to it so we proceeded to do the blood test and another allergy test.

Prior to the second allergy test (which I did not need to do it because in the first case, it was clear I was not allergic), I was never informed about an unimaginable cost that would be incurred to me. Before each test, I kept asking the rough estimate of the costs for the treatments but I was reassured as long as I have Dutch health insurance. I had it at the time but I kept my own risk at 885 (eigen risiko).

Should I be informed of the improbable costs beforehand, I would have made a different decision. I asked for the detailed breakdown of costs regarding the bill but got no response so far.

November 21, 2024
Unprompted review
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Reply from DC Klinieken

Dear Min,

We are sorry to hear that the costs did not meet your expectations. The national rates for the allergology department are high, due to the complexity of the care. The costs are reimbursed by the health insurer, with settlement of the outstanding deductible. We would like to inform you of the possibility of contacting our complaints officer.

You can find more information about this on our website: https://www.dcklinieken.nl/contact/klachten-en-suggesties/

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Rated 1 out of 5 stars

Bad Experince

Dears, My experience with DC Clinic The Hague is very painful and pathetic. I will not recommend this to anyone due to the way they address patient problems and behaviors. This is based on my multiple physical and telephonic visits in the dermatology unit. Doctors are not technically experienced to address the problem and this leads to reparative appointments and visits without any relief. I personally recommend to avoid DC clinic for dermatology and better alternatives and private clinics are available for the treatments alternatively, which helps to take care of your problems.

November 8, 2024
Unprompted review
DC Klinieken logo

Reply from DC Klinieken

Dear Rahul Barodia,

We are very sorry to hear that you had an unsatisfactory experience at our clinic. This is not the way it should be. We would like to let you know that you can contact our complaints officer to discuss this. For more information on this process, please visit our website at: https://www.dcklinieken.nl/contact/klachten-en-suggesties/. We look forward to hearing from you.

Yours sincerely,

DC Klinieken Den Haag.

Rated 1 out of 5 stars

Wrong Diagnosis

Went in for an echogram and was misinformed. Technician told me there was a 4 cm growth on my right adrenal gland. Further investigation at another hospital with a CT scan showed adrenals were perfectly healthy.

Best to avoid.

June 14, 2024
Unprompted review
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