Expert Choice 🎯 Top welcome bonus today Reviews 

126
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve gambled in land casinos before but never online until now. I was nervous about giving my ID and bank info but they didn’t misuse anything, just verified and done. I withdrew 180€ from a lucky slo... See more

Rated 5 out of 5 stars

Got assigned a so-called VIP manager after a few bigger deposits. Expected spam, but instead he just checks in sometimes and actually answered some questions about limits and promos clearly. Didn’t fe... See more

Rated 1 out of 5 stars

Spending history missed one Revolut deposit. Somehow, the next screen made cancellation look immediate. maybe it applied later, but the page never said so. I would not have cared if the site had shown... See more

Rated 1 out of 5 stars

The cashier button hid behind the keyboard on my nearly dead phone. After that, my banking app showed payment while the site stayed unchanged. I tried mobile data, desktop, and another browser. I noti... See more

Company details


Contact info

2.9

Average

TrustScore 3 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(126)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

KYC appeared only when I tried to…

KYC appeared only when I tried to withdraw £180. Somehow, the same document was requested again next morning. I spent more time reading the profile than taking the photo. Support had the account reference in front of them.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

After two small sessions

After two small sessions, I tried taking out £58. The issue was that the minimum shown in help did not match the cashier. refreshing at lunch gave the same useless screen. That tiny mismatch made the whole account harder to trust

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

big Bass Bonanza showed in search but…

big Bass Bonanza showed in search but would not open after login. After that, new-games tiles led to pages that would not load. I only wanted to finish one round cleanly. That is exactly the sort of basic detail that should be clear.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

After two small sessions

After two small sessions, I tried taking out £63
The issue was that the amount returned to balance without an email
it should say failed or still processing, not both
That is exactly the sort of basic detail that should be clear

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

I saved Fishin’ Frenzy to favourites…

I saved Fishin’ Frenzy to favourites twice. What annoyed me was that sound and spin settings reset after every refresh. small bug maybe, but money pages need consistency. I checked again later and the wording still had not changed

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

Email support answered my screenshot

Email support answered my screenshot. Somehow, the request was marked solved while nothing changed

I would rather wait longer and get one accurate reply. Support had the account reference in front of them. after all that, no clearer

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

I opened request 11492 after the…

I opened request 11492 after the account page contradicted itself. The issue was that the next agent had no chat history. I would rather wait longer and get one accurate reply. The whole thing felt more confusing than it needed to be

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

The time-out page looked active at…

The time-out page looked active at first.
The issue was that I noticed only because I checked before playing.
a basic account tool wobbling makes the site look sloppy.
It was a small issue until the account pages kept disagreeing

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

Requested £215 through debit card on…

Requested £215 through debit card on after work. The issue was that the tracker said paid while my account showed nothing. it should say failed or still processing, not both. I checked again later and the wording still had not changed. brilliant… another refresh.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

I sent the same issue through the…

I sent the same issue through the contact form. What annoyed me was that the request was marked solved while nothing changed. friendly support is not useful when nobody reads the thread. I was only trying to sort a small account issue.

August 9, 2026
Unprompted review
Rated 1 out of 5 stars

The chat queue put me at position 34.

The chat queue put me at position 34.
What annoyed me was that the request was marked solved while nothing changed.
polite wording did not fix the wrong answer.
The same detail was still wrong before bed.

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

KYC appeared only when I tried to…

KYC appeared only when I tried to withdraw £95... What annoyed me was that a second document appeared only after the first passed. say what file is needed before blocking the payout.

The whole thing felt more confusing than it needed to be

August 9, 2026
Unprompted review
Rated 1 out of 5 stars

Login codes arrived out of order half…

Login codes arrived out of order half asleep on the sofa. Then the first code expired while the second was arriving. I tried mobile data, desktop, and another browser. That tiny mismatch made the whole account harder to trust

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

Ben said my documents were approved

Ben said my documents were approved. After that, the error just said try again. a proper checklist would have saved the back-and-forth. The screenshot was already in the thread.. That is exactly the sort of basic detail that should be clear.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

The checklist showed no missing files

The checklist showed no missing files. What annoyed me was that the withdrawal page demanded files the profile never mentioned. I spent more time reading the profile than taking the photo. I checked again later and the wording still had not changed.

August 9, 2026
Unprompted review
Rated 1 out of 5 stars

Liam from live chat answered

Liam from live chat answered, sort of. The issue was that they asked for details already in my first message. friendly support is not useful when nobody reads the thread. That is exactly the sort of basic detail that should be clear AGAIN.

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

I opened ticket #52760 after the…

I opened ticket #52760 after the account page contradicted itself

After that, one agent said the bonus expired and another said active. friendly support is not useful when nobody reads the thread. The whole thing felt more confusing than it needed to be

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

Recently played forgot last night’s…

Recently played forgot last night’s slot. Somehow, search results disagreed with provider filters. I only wanted to finish one round cleanly. The same detail was still wrong before bed.. That is exactly the sort of basic detail that should be clear.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

The session reminder popped up after I…

The session reminder popped up after I closed the game. The issue was that confirmation email and account page showed different values. a basic account tool wobbling makes the site look sloppy. I would not have cared if the site had shown one honest status 🤦.

August 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look