Dealmonday Reviews 

DO NOT USE THIS COMPANY- you will regret it. If I could give -5 stars, it would begin to cover it.
Where do I start- after three month and finally with the help of my bank I have had my full refund. I only saved £100 on the price of the MacBook and the time and stress has definitely not been worth it.
It started with a delivery that was to take 3 working days. It ended up being over two weeks later. Yes they kept me updated on that but that was not the point.
15 days later the Macbook develops a fault. I contact them and the first thing they say is returns window is 14 days! So beware! For a high value item - I don't think so. I now say I can take it to Apple and they can sort it out-then I am told - do not show Apple the receipt as it is not a UK item- I was never told this when I purchased it. At this point I am upset. I want to return the item. No I can't- or yes I can but the turnaround window be be about three months etc. Or I find a local repairer, get a quote, send tot hem, they approve and I can then repair it. This is a brand new gadget. So I want to return it. No way! Luckily we are in the UK. Back and forth until a week later I contact my bank and dispute the charges and explain the situation.
It now takes another three weeks and I finally get a return label from Deal Monday. I spend time and money to clear it of my details as the MacBook is completely malfunctioning. I return it and get a confirmation that they are tracking the returns.
Two weeks later I get a letter from my bank that the seller says I have not returned the item and I am trying to keep it. They sent this to my bank they day after they sent me the returns label! I now send the email to my bank confirming me using their prepaid returns label. A week later, the bank lets me know the matter is settled and my money is in my account. This is from the period 5th February to end of April. Never again. Use good old John Lewis- a tad more money, with two years warranty.

Avoid at all cost and don’t get drawn in by the small savings. My product has developed a fault and they are refusing to accept the return / replacement. I’ve had to raise a complaint with the Financial Ombudsman Service.

Will be updating every 2-3days. Was after Echo DotSmart Speaker, used AI for best prices. This site had shown to be the cheapest by quite a bit. Long story short the “2-4” delivery service is a load of horse 💩 lol. It seems delivery issues are very common using this site.

24/04 Order date
28/04 Prepared in “…..” hub
•A mechanical failure has caused a delay. We will update the delivery date as soon as possible.
04-05 Parcel Collected
05-05 In transit to hub
06-05 In transit in the hub
10-05 No update since the 6th
18-05 Once again, no update since 6th

I placed my order and two weeks later I still didn't receive it and then you had the cheek to offer me an inferior product for less and a partial refund. That's why I cancelled my order .What an insult.
Don't offer something you can't honor.

Ordered 18th just about 2 weeks later on a 2-4 working days delivery turning into a 2-4 working weeks. Dealmonday if u can’t improve shipping just adjust the false advertising to 2-4 weeks for everyone’s peace of mind.

ordered kindle paperwhite on 12th April promised delivery 2 to 4 days.In spite of many emails to the company it was delivered on the 30th April. there was a marginal saving from buying in a local retail outlet the distress at the length of time to deliver ,it wasn't worth it . Always read the reviews prior o placing an order, a rule I forgot to apply. Would not use this company again.

Delivery time was estimated 7-9 days, it’s now been 3 weeks and still no sign of my order. No email regarding the delay and still no sign when it will turn up. Will not use or recommend to anybody. Better off going elsewhere

AVOID AT ALL COSTS

I reviewed this sham of a company at Christmas time as they failed to deliver one of my kids’ presents in time even though I ordered in early November.

Anyway, that was the least of my worries. When they eventually delivered AFTER Xmas, they accidentally delivered 2 units. Both sat unopened in my wardrobe (as we had already bought one for Xmas) and what followed this has blown my mind. DealMonday gave me the label to return the extra unit, which I was cheesed off with to be honest because I was then having to spend my time fixing their mistake but whatever, I took my time as I have a busy life and it wasn’t a priority for me. They contacted me EVERY DAY - threatened legal action, nagged constantly. Then when I sent it back - they refused the delivery and it came back to me but it’s sat waiting at the post office needing a £7 payment to take delivery. I will not be paying to take delivery and then send it back to them, they can continue their ridiculous claims at legal action. Seriously, the deals are good but for peace of mind please buy elsewhere.

I am so disappointed by this company. I ordered some AirPods 2 weeks before a birthday and I so wish I had read the reviews. They arrived 4 weeks later. When I queried the arrival time I just received a generic message saying they were delayed. For the cost I saved I wished I had bought from someone else and wouldn’t use them again.

I have left my original review below for you to see - this is an updated version.

Basically I was unhappy as the delivery time offered was not met and the replies to emails appeared ‘ manufactured’ and did not inspire confidence.

However I did promise to come back on here and give an update if I received the product.

I have received them - and to be fair it was only a few days late.

The product is genuine, not damaged and works fine.

I know others have had significant issues and I am not undermining their obviously awful experiences, but this review is based on my own experience.

So - if you are prepared to take a risk, probably not be fully aware of how long it might take for them to come but then possibly benefit from the right product at a reduced price, the go for it in my opinion. But as they say Caveat Emptor 😊

Deal Monday, thank you. Just improve your communications with more detail and make them less ‘ robotic’ and you are on to a winner.

Right, got to go, I’m having too much fun raving while I’m typing this 🙌🏻x

Tread this path with caution.

I ordered a pair of EarPods on Monday 6th April ( Easter Monday) with a promised delivery within 5 working days.

I am on the 14th and have no idea when they are coming. The emails they send out are generic and auto generated - do not expect a reply based on your actual concern.

I am giving two stars due to the fact that I have at least heard something. I will come back on here and provide an update - and appropriate rating if the air pods arrive or not.

DO NOT BUY ANYTHING FROM TJIS COMPANY.

I ordered a Nintendo Swith which arrived. So far so good. I returned said item immediately due to another one that I ordered arriving earlier than expected. The item from Deal Monday was sent via recorded delivery with a tracking number exactly as the company requested. Their item Nintendo reached the company, they acknowledged receipt of the goods then wouldn’t refund my £200+ for the item. I had to start a dispute through PayPal and to date, I still do not have my money. Thus company had their brand new Nintendo Swith AND £200+ of my money. They have now ceased all communication with me via email.
I have sent them a recorded deliver letter asking for my money back which has been delivered and signed for by ‘Mo’
Court proceedings are pending.

AVOID THEM AT ALL COSTS.

States delivery in 2-4 days. I am still waiting nearly a month later. No one to contact just a tracking that never changes. Yes this product was £50 cheaper but I really wish I had not ordered. They have taken the money quick enough! Its not a saving. DO NOT ORDER!!!

I wouldn't suggest that anyone use Dealmonday. I ordered a Macbook Air about three weeks ago, and they haven't even sent me the tracking number for the delivery. Every time I write to them, they give me the same answer regarding and operations issue and that the delivery will take a bit longer than expected. I'm really worried that this service is just a scam and possibly I will have to report it to my bank to get my money back.

Don’t believe the delivery times, my iPhone should have arrived by now and not even been shipped.

Ordered the exact same item twice at the same time on the same day (different payment methods as one was a gift). One delivered as stated on their website, the other still not received???
Courier is Yodel, which says it all. Dealmonday did not inform us Yodel had the item until the day after the first delivery attempt. I updated Yodel to leave with neighbour but they didn’t do this. Apparently they attempted three deliveries but never left a calling card at any time. Now I have to collect from their depot which is in a completely different county!!
Dealmonday do not have a phone number or live chat, they are a small business and on this evidence are destined to remain so!!
CAUTION - there’s always a reason why companies are price oriented. Stick to Amazon or even Temu, their service comes with guarantees and regular updates

Ordered over 3 weeks ago.Item not arrived.utterly useless.yet have the gall to say 2-4 days.

Slightly over two years ago I bought Samsung galaxy s23 ultra from them. The phone was from Hong Kong and it doesn't support e-sim so this time before I made an order of Samsung galaxy s25 ultra I ASKED THEM SPECIFICALLY IF THIS TIME THEY CAN CONFIRM THAT SAMSUNG GALAXY S25 ULTRA DOES SUPPORT E-SIM because I can't buy a phone without it due to my traveling plans across Asia and USA next year. THEY CONFIRMED THE PHONE DOES SUPPORT E-SIM. So I ordered it when their website says in stock - delivery by 5 working days - they confirmed the order and after I got an email with shipment confirmation but I could find its tracking number only on their website but I couldn't open it for more detail, I couldn't find out what delivery company it is etc. there was a note that the parcel is waiting for picking up (IT'S BEEN THE SAME FOR SEVERAL DAYS - NO CHANGE ANY DELIVERY COMPANY WOULD TAKE SO LONG TO PICK IT UP). after 5 working days still nothing and one day approximately after 2 weeks I got a phone at home and till today I don't know the delivery company but it's seems like it's been shipped directly from Hong Kong. I wasn't in a hurry so I didn't bother but don't trust them if you need phone quickly because your phone breaks down. After I got the phone I've transferred all my data from my old phone and started downloading e-sim provider app. Unfortunately the app says my new phone DOES NOT SUPPORT E-SIM AGAIN. I contacted them with my problem and they wanna some proof and screenshot from settings. I did what they asked me too. After they were quiet for a while so I texted them again that I wanna return it and get a full refund because it's clearly ONLY THEIR FAULT AND THE PHONE IS AGAIN HONG KONG DISTRIBUTION. And then I was shocked because they would accept it but I will pay have to pay all shipping costs, send them all delivery details etc. AND I HAVE TO ACCEPT £30 LESS FOR THEIR OWN FAULT EVEN IF I'M RETURNING CUSTOMER. I've read all their terms and conditions and they don't warn you about paying for their own fault or lies! NO WAY I'D EVER AGAIN BUY ANYTHING FROM THIS COMPANY.

As long as you are not in a rush to receive your goods, this company will save you hundreds of pounds. We have used them several times and will continue to do so.

Great price and on time delivery (within 6 working days). quality product as ordered.

Never disappoint. Good deals good service best prices.