Item arrived extremely quickly and…
Item arrived extremely quickly and packaged well. So happy with my purchase

Reply from Dear Japan
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Dear Japan is UK based online retailer who sells and can source official anime and manga collectables that are exclusive to the Japanese market place. Items such as Manga Magazines, special editions of volume releases and display goods such as key chains, acrylic stands and badges. Specific merchandise can be requested through the website allowing catering for your personal taste and interests.
United Kingdom
Item arrived extremely quickly and packaged well. So happy with my purchase

Reply from Dear Japan
I made a preorder for one of their cute lookup figures a few months ago. It got dispatched and arrived quickly after it became available. It was also packaged really well! Highly recommend

Reply from Dear Japan
Had an amazing experience buying from Dear Japan!
I originally purchased a manga package which included a booklet and acrylic standee or charm (I don’t remember). There was a stocking issue though and I received very prompt communication from them where they offered me a full refund, or a partial refund to which I could still receive the item minus the acrylic charm.
I was very happy to accept the partial refund and the product arrived in perfect quality. Couldn’t be happier with this service!

Reply from Dear Japan

Reply from Dear Japan
The product was received faster than I’d originally anticipated. For something delivered straight from Japan this was very fast. I was expecting a good week minimum but I received the parcel within a couple days. I will be purchasing from this site again in the future.

Reply from Dear Japan
Fast delivery, amazing prices and was packaged well! Will be ordering from here again!

Reply from Dear Japan
I ordered a Re:vale album (Idolish7) and a Persona 5 Qset from Dear Japan which arrived today.
The items are as expected (the figure is so cute!) with no damage or anything. They were pretty decently priced too, coming to around £50 total.
I placed my order on 31/01 and it was shipped out 04/02. After shipping, I was given a tracking number and it arrived 2 days later. Overall, it was pretty quick and everything was very well protected and packaged! I will definitely order from here again!

Reply from Dear Japan
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.