Dear Luna Reviews 

12
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Childrens Book Store

Written by the company

Dear Luna creates personalised children’s picture books that put the people a child loves at the heart of an adventure. Families can create a character inspired by their child, grandchild, niece, nephew, friend or pet, choose a story, and make a keepsake created especially for them. We believe children deserve to see themselves in stories: as the brave explorer, caring friend, curious problem-solver or hero of their own magical world. Our books are made for the little moments that matter—bedtime reading, birthday surprises, new sibling gifts, grandparent presents, and stories families return to again and again. Every Dear Luna book is personal. Customers choose the characters and story experience that feels right for their family, and we turn those choices into a one-of-a-kind picture book to print and share. We want the process to feel joyful, simple and thoughtful from first idea through to the book arriving at your door. Dear Luna is a small business built by people who love the magic of reading with children. We care deeply about creating meaningful books, clear communication and a customer experience families can feel good about. Honest feedback helps us keep improving and helps other families decide whether a Dear Luna book is right for them.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4.4

All reviews

(12)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

It wasn't a scam

It wasn't a scam! The reason why I wrote this is because I also ordered books from Noreen Publishing and they were a scam!!
Dear Luna personalised story books I ordered are for my granddaughter and grandson as Christmas gifts to inspire them to read as the books were about them. The books arrived in perfect condition and were beautifully written and designed. I am very impressed and relieved at the same time. I will be difinately ordering from Dear Luna again soon.

October 29, 2026
Dear Luna logo

Reply from Dear Luna

Thank you, Helene! “It wasn’t a scam” might be our favourite review title yet. We’re truly sorry about your experience elsewhere. Ordering something personal online takes trust, and we’re so glad the books arrived safely and earned it. We hope your grandchildren love reading about themselves this Christmas 😊

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Rated 5 out of 5 stars

Highly customisable

I was able to tailor the pictures of our granddaughter to make the likeness very close to reality.

October 20, 2026
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Reply from Dear Luna

Thank you, Lorraine! Getting a child’s likeness right is the part we care about most, so we’re thrilled your granddaughter came out so close to the real thing. We hope she loves spotting herself on every page 😊

Rated 5 out of 5 stars

Freddie and the Christmas Snowman

I'm very happy with our book for our Grandson. The quality is excellent and the communication was amazing. I particularly like how you can upload photos for the creation of look alike characters. It took a little while for the book to arrive but the wait was worth it. I recommend this company, they were a delight to deal with.

October 15, 2026
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Reply from Dear Luna

Thank you so much! We’re so glad the photos helped Freddie look like Freddie. Thanks for your patience with delivery, and we hope he has a wonderful Christmas with his snowman 😊

Rated 5 out of 5 stars

Bonnie and the Flood Rabbits

I loved the book, Bonnie was absolutely over the moon that it was a story about her and her love for rabbits,- thank you, I'll be ordering Calliopes' book next week.

October 9, 2026
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Reply from Dear Luna

Thank you, Jenifer! We love that Bonnie got a whole adventure with her rabbits. Tell Calliope she’s next 😊

Rated 5 out of 5 stars

Exceeded my Expectations

So impressed by not only the quality of my book but also the ease of the entire process! It was such an enjoyable experience and the updates also had me at ease. Would definitely purchase again and recommend to others!

October 8, 2026
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Reply from Dear Luna

Thank you, Charlee! So happy you enjoyed creating your book as much as the finished result. We’d love to have you back 😊

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Rated 5 out of 5 stars

Just loved the 4 books I ordered

Just loved the 4 books I ordered! So cute and a wonderful keepsake for our Little Grandies.
The delivery was quick and easy.

October 2, 2026
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Reply from Dear Luna

Thank you, Kerry! We’re so happy you love all four books. Hope your little grandies enjoy them for years to come 😊

Rated 5 out of 5 stars

Absolutely love them

I have purchased two of these books for my granddaughter,they are absolutely beautiful and worth every penny . The story was just as I wanted and the pictures were so much like the real characters.i would recommend this small Australian business in a heartbeat.beautiful quality and well made.

September 29, 2026
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Reply from Dear Luna

Thank you, Paula! It means so much that you came back for a second book for your granddaughter. We’re so glad the stories and pictures turned out just as you’d hoped 😊

Rated 5 out of 5 stars

Responsive and Detail Oriented

Dear Luna was super communicative, kept me up to date with the progress of my order and responded quickly to any questions.

I ordered a hard cover book for delivery to Sydney, NSW. The custom story book received was of high quality and had so many little details that I just loved!

August 24, 2026
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Reply from Dear Luna

You noticed the little details! That means so much to us, Isabella. Thank you 😊

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Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish! The book was so easy to customise and the characters looked just like the real person. Customer service and communication were on point. And the actual book arrived so fast and was so perfect. It’s a nonstop read in our house 🙌

September 8, 2026
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Reply from Dear Luna

A nonstop read is the best compliment! So glad you love the book, Amy 😊

Rated 5 out of 5 stars

Amazing product

Amazing product, amazing price and team! Had a great journey with dear Luna and will be back ahain

September 21, 2026
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Reply from Dear Luna

This makes us so happy to hear! Thank you for choosing Dear Luna 😊

Rated 5 out of 5 stars

Excellent product and communication

Excellent product and communication. I just love the book I purchased, so well done ... colourful, great story lines, very well made with great materials !!! I purchased this book as a gift, and I just know the recipient will love it too. Keep up the great work, you are awesome, thank you so vey much, truly !!!

August 27, 2026
Unprompted review
Dear Luna logo

Reply from Dear Luna

Thank you so much for the lovely words, Helena! We're so glad you enjoyed it 😊

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