DMF Reviews 

Ordered in December. Had no word since. Have tried to contact them multiple times with no response. Don’t buy from here.

This is a fraudulent website! Do not order from here. Made an order in April and up until now I have had no response from the website. Have asked for refund and again no response. I will be reporting this website to the relevant regulators to shut it down.

changed price after i bought, for both items, and charged me for the new price then only sent me one of my items

There is no response to my email about my order. It’s already 2 months since i ordered.

The order arrived perfectly! 100% original and I'll definitely be buying more!

Cute freebies & sweets, really well packaged, and I really love the photo cards! Thank you so so much! >o<

Very well packaged,fast shipping, lovely freebies, I’m really satisfied with my order.

albums came in perfect condition, very happy with them!! only downside was how long they took to come :(( but would 100% order from here again ^^

Appalling customer service, I've been trying to contact them for a month about changing my address on my pre orders because I'm moving house. I've emailed them 5 times, dmed them on Instagram, tagged them in stories and I haven't heard anything.
DO NOT BUY FROM THEM once they've taken your money they couldn't care less.

Edit since they've replied to me and made me out to be unreasonable, I'd sent 2 emails prior to the one they're referring to. One about a mont h before, another two weeks before which both went unanswered...
I completely understand having to have patience with small businesses, but the only thing that got me an answer out of them was leaving this review and complaining through shopify. I am not the only one to have issues with their customer service.

the packaging was soo cute and it arrived pretty quickly!! i was so happy opening it, so sweet :) 💗

I got everything I asked for and it was packaged nicely. It did take a while to get here and the tracking didn't work even though i paid for the full option. Ordered last year around November/December and only now received it.

Replied to my message and sorted out the misunderstanding! Everything is perfect as always xx

Everything came wrapped well and nothing was damaged, and shipping was fast! They added some freebies, I got a top loader and two packs of sanrio gummy sweets!!

Randomly saw their ad on Instagram and decided to check them out. I'm glad I did. Photocard arrived in a timely manner and was packed securely with the cutest freebies. Would definitely recommend people to buy from here!

Just recieved my first order, not the quickest delivery but carefully packaged and with a cute freebie. Definitely will buy from them again as a great selection of merch that I'd not seen elsewhere

Terrible experience. I've ordered for about 450€ and there is no communication at all with this shop! They changed the shipping dates within weeks since I ordered. Some products were cancelled after months and I was told I would get a refund which I didn't receive so far. I had to contact PayPal so now it's hopefully done. Sadly I still have one open order over there but I'm pretty sure it's going to be cancelled also since it's Pop-Up Store Merch.

recieved my order in a timely manner, packaging was good, i'm satisfied.

Received my package today and it was great! They even included a little freebie! Thanks~

Every thing packed well a bit wait but worth itttt

I ordered a Felix photocard from the recent fanmeeting. It took a while to arrive from when ordered - over a month or so. However, I have ordered before and like the last few times I received it with no issues. It was also packed safely so it arrived in perfect condition. Thank you once again, DMF :)