DMFReviews 

I love the product so much. The freebies are so pretty and it arrived very quickly and in good condition. Thank you sk much :)

Everything came well packaged and all arrived safely. Didn't take too long to arrive. Very happy with my purchase!!

Amazing! My order came so quick considering it was a pre order. Came well packaged with a free I.N photocard! Definitely will buy from here again

100% recommend! Great service and the product is gorgeous I’m so happy!!!!

If I could give 0 stars I would. Please don't waste your time and money. I feel it is a complete scam or they purposely mess up delivery (forgetting to put addresses on packages) but they do not forget to take and keep the payment with no point of contact. Please avoid and find a more reliable company to spend your money.

I love the thought that they put into the packages, its so nicely wrapped and im so happy about the freebies

Items are all official and came with really sweet freebies but the customer service is iffy and not the best with stock arrival dates but apart from that item is amazing thank you

October 17th 2025 I preordered an item on the website. It said in the post, that shipping would start around January thsi year.

Still getting answers that it will be at stock February / MID March

August 23rd 2025 I preordered an item on the website. It said in the post, that shipping would start around November of last year.
In January I reached out to them through email just to get an update, cause I'd heard nothing since I placed the order. I never got a response to said email.
I then messaged them on Instagram also in January, again asking for an update. No response.
I've since bumped the Instagram message twice (once in February and today).
Still no communication at all, and no updates through email.
6 months, no responses or any communication at all.

Update March 27th:
Still no response anywhere. No item received.
No emails have been answered. No response on Instagram. No response from posting in the chat on their own website.

Great communication, items arrive quickly in perfect condition, thank you :)

First order with DMF and I couldn't be happier! Got matching Hyunjin necklaces for me and my bestfriend and we even got some cute freebies, including extra photocards <3 So we'll packaged too! Will deffo order from here again :)

Very good quality :)

Pre - ordered an item i was really excited to get as its Korea and USA limited 🫩. I was constantly checking for updates as I understand shipping can be long. However after the shipping date changed twice I tried to reach out to them for a clear update numerous times ... no reply. I waited longer but come to realise that them doing all this is against consumer laws so I wrote them a long email mentioning consumer laws and how this could be taken further to trading standards. They instantly gave me a refund ( surprised they even replied😨). Bit sad I can't get me plush anymore but I just check and they still haven't updated there page regarding shipping so at the same time im glad I dont have to deal the communication issue. Oh and it says on there page that they have 5 star reviews, changed sometimes to like 4.8 or something but its very much not true 😭

The order arrive, safely packed and unharmed, in a very good condition which I was really happy with. The only thing that could have been better is communication with the customer, the shipping date for this order changed which was updated on their website, but they didn't update me through email or anything and I only found out about it when I started to investigate because I was freaking out about not getting the order when they initially said. But overall, I was happy with the order.

I purchased preorder items, all of which were sent the time they predicted. It was nicely packaged and arrived safely. I would love it if there was a calendar on the website listing estimated shipping times.

Items never shipped over 2 months from ordering, emails were never replied to. Eventually ended up challenging charge with my credit card company. Not sure what’s changed, have previously been able to receive items from this seller (albeit a bit slow like 2 weeks).

Bit of a communication issue but partly my fault too as it was my first pre-order aswell as my first order with them! My order has arrived and I am absolutely in love 😍 it was packaged well and not only did I get a free photocard I got my favourite member 🥰 100% would order from again! Thank you DMF!

Great items & good delivery time, very sweet to include some freebies in my order of extra photocards - will definitely be ordering from them again!