I was in debt and went to CA Brent I was very happy with the services I received to help me improve my health and my life.If I did not receive the help I did from Melissa, I do not know what I would h... See more
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Very helpfull Staff, helped me out fully, dealing with me very politely, Adviser Name : Kalpamayee Das Parija, Nucleus Legal Advice Centre, DFA, The Lido, 63 Mattock Lane, London, W13 9LA. My name i... See more
I had an excellent experience with an advisor at Citizens Advice Lewisham recently. My caseworker, Vesna Cvetek (MIMA Cert, Debt Free Advice Project), was incredibly helpful and went above and beyond... See more
I was apprehensive 1st but I'm glad I got help from here. Kalpamayee was considerate regarding my problems, I didn't feel like I was being rushed just to finish appt quickly. She made calls on my beha... See more
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Company details
Written by the company
Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.
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United Kingdom
- debtfreeadvice.com
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1st class service
I had an appointment with Ashama Haque and my experience at the appointment was very good. The advice provided was extremely helpful and has put me at ease. Thank you

Reply from Debt Free Advice
Life Saver Professional respect me and my mental…
Professional respect me and my mental health issues and was friendly and polite with me and helped me with my mental health issues and I will be able to recommend him to anyone else who might have to do the SAME as me
Thank you and God bless you 🙏
hope for Light

Reply from Debt Free Advice
Patricia was understanding and listened…
Patricia was understanding and listened to me unfortunate debt situation.

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Kalpamayee cannot thank the adviser…
Kalpamayee cannot thank the adviser enough for their help and support they gave me I really appreciated it

Reply from Debt Free Advice
Great customer service
Given an appointment quite quick which was really handy. Patricia was really helpful and supportive. There was no judgement, just simply wanting to help my situation. She listened, advised and helped me feel at ease. I would definitely recommend.

Reply from Debt Free Advice
Kalpamayee was extremely helpful and…
Kalpamayee was extremely helpful and I’m so thankful that she helped me with my issues.

Reply from Debt Free Advice
Outstanding organisation and help …
Shola the lady dealing with my debts advice was brilliant she organised all my debts in order and was very reassuring and efficient really pleased with the service I was given

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Kalpamayee so happy.... so good
Kalpamayee... I am so happy... and thank you very much for your advice

Reply from Debt Free Advice
Clear consise courteous advise that…
Clear consise courteous advise that left me with clarity.

Reply from Debt Free Advice
Debt Management Council
My experience with Debt Free Advice was phenomenal. The team was welcoming and made every effort to advise me on the best options to solve my financial burdens. I was personally assigned to Shabana Shaf. She is lovely, compassionate about her job and deeply cares about her clients. Shabana was caring, understood my situation and most importantly provided great resource management council on reducing debt. I would absolutely recommend Debt Free Advice for any financial guidance, you will feel valued.

Reply from Debt Free Advice
Every time she give me advice and all…
Every time she give me advice and all things good 🌷
Kalpamayee

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Christian Otabor | ,fantast ic job well…
Christian Otabor | ,fantastic job well done,,very patient,understanding and caring,with my health issues,100% this person done great,
Thanks
Vincent Clarke

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Finding the right problem
I’m so glad that I have an appointment with Kalpamayee. She gave me helpful advice that would help me to resolve issues I have and that she was very understanding and supportive!

Reply from Debt Free Advice
financial problems
The company provided sound advice and took the time to listen to all my problems.

Reply from Debt Free Advice
Thanks to Isabella for her professional help!
Thank you very much, Isabella, for your invaluable help! Your support has been extremely important to me and I couldn't have done it without you. Thank you for your professionalism and warmth!

Reply from Debt Free Advice
100% give full support to them
I had phoned because I was in deep stress about the amount of debt I was in and I had called Nucleus looking for guidance and help. Luckily I had been phoned by a wonderful lady who spoke to me after filling in the form, while she was being very understanding and patient even though it was coming to the end of her shift, her name was Kalpamayee! Honestly with her help I am now feeling much calmer and all my thanks and regards to her.

Reply from Debt Free Advice
she's so great and helpful
Dorina was so great and helpful woman i have ever met.

Reply from Debt Free Advice
Excellent Customer Service and Problem - Skills by Ms. Bisola Alase-Walford.
Ms. Bisola Alase-Walford is an exceptional and customer - oriented Adviser at the Brent Citizens' Advice Bureau !!! Every time l have been to her office to seek advice, guidance and support about different aspects especially Money and/or Debt advice, she has always been so helpful! Despite the heavy workload, she does create the time to identify one's needs at the outset and then finds appropriate solutions to him or her. I'm very happy and impressed indeed with her excellent Customer service and Problem - solving skills !!!!!!

Reply from Debt Free Advice
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