I was in debt and went to CA Brent I was very happy with the services I received to help me improve my health and my life.If I did not receive the help I did from Melissa, I do not know what I would h... See more
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Very helpfull Staff, helped me out fully, dealing with me very politely, Adviser Name : Kalpamayee Das Parija, Nucleus Legal Advice Centre, DFA, The Lido, 63 Mattock Lane, London, W13 9LA. My name i... See more
I had an excellent experience with an advisor at Citizens Advice Lewisham recently. My caseworker, Vesna Cvetek (MIMA Cert, Debt Free Advice Project), was incredibly helpful and went above and beyond... See more
I was apprehensive 1st but I'm glad I got help from here. Kalpamayee was considerate regarding my problems, I didn't feel like I was being rushed just to finish appt quickly. She made calls on my beha... See more
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Company details
Written by the company
Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.
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United Kingdom
- debtfreeadvice.com
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Very good very kind and helpful both…
Very good very kind and helpful both kenny and my advisor Kalpamayee

Reply from Debt Free Advice
My experience with Shabana was really outstanding.
My experience with Shabana was really great.She’s very understanding and patient .She was able to support me and explained well in areas I didn’t understand.Also provided useful information that I didn’t have.Thankyou so much

Reply from Debt Free Advice
Really good advice session
Really good advice session - looking at my debts- not as bad as I thought. Was scared to face my debts - but with hope, I know I’ll be able to knock them off realistically in a year a half to 2 years. Thank you so much for your support.

Reply from Debt Free Advice
I have just recived a call from mrs kechi chuma
I have just recived a call from mrs kechi chuma about a debt that i have not stooped worrying about for over a month no sleep not eating well and this charming kind lady has just lifted all the weight off my shoulders she has no idea what she has done for me amazing help ,support and guidence
Thankyou so much mrs kechi chuma

Reply from Debt Free Advice
Vesna Cvetek
The supporter was very calm, listened attentively, and was very polite. She also acts very professionally and informs me of things I am entitled to for me to live a happy and meaningful life.

Reply from Debt Free Advice
The advisor was reassuring and told me…
The advisor was reassuring and told me my issue is manageable and i can get help.

Reply from Debt Free Advice
Kalpamayee
Kalpamayee - she was patient with the english barrier and helped a lot thank you.

Reply from Debt Free Advice
Great customer service by kalpamayee
My advicer is very good.she make me feel welcome to her office and she's very helpful lady her customer service is very good.

Reply from Debt Free Advice
I had a very good experience
I had a very good experience, I spoke with Ade and she is very nice and polite. She made me feel at ease and explained the procedure with me. She also took down some details and assisted me with getting an advisor. I felt less anxious and more comfortable reviewing the help I need.

Reply from Debt Free Advice
Very imformative advice given.
Very imformative advice given.
Helpful friendly team of people

Reply from Debt Free Advice
Our services was very good
Our services was very good. Patricia was very helpful.

Reply from Debt Free Advice

Reply from Debt Free Advice
Kalpamayee was very professional
Kalpamayee was very professional, kind & helpful. She did eveything i askwd pf her

Reply from Debt Free Advice
Simply the best.
Great attitude. Thank you very much, Oliver, for helping me solve my sudden problem.

Reply from Debt Free Advice
Oliver at citizen advice
I contacted Cab in March and my appointment was end of May, for help in understanding bills, an going on the voters list & I needed a fridge as my last one stopped working last year, I had an appointment with Oliver, it was really nice to work with Oliver he pays attention to details, I was trying to get on the private voters list for months, asking many other organisations for help with no luck, but Oliver read the small print and found me an email to contact which I did, and have been helped now to be on it.
Also I told him about my problems with not being able to afford a fridge, he applied to a charity’s for me and I was awarded help to buy a new fridge. I can’t thank you enough, I am so grateful for your help, we need more people like you in this world.
An to think that morning of our appointment I felt like cancelling due to my health issues.

Reply from Debt Free Advice
It was suggested that I give the Debt Free Advice Charity a call…
It was suggested that I give the Debt Free Advice charity a call about my elderly mother's situation. The advisor Adé was super helpful and patient. She put my mother and me at ease, she listened attentively and explained the process. She took down details of the issue and found the most appropriate appointment option for my mother to meet with an advisor. She also gave advice on how to prepare for the appointment. She was super helpful and left me feeling hopeful about my mother's situation. Thank you Adé

Reply from Debt Free Advice
I want to thank Dorina for giving me…
I want to thank Dorina for giving me the best experience she was really helpful and made my experience less stressful for me.

Reply from Debt Free Advice
Hello
Hello,
I wanted to share this message and thank you to Ms. Kalpamayee, who spoke to the council again today for my financial problems and because I do not have PIP benefits and I always have no money left for food at the end of the month and because of this Ms.Kalpamayee for the food bank I am very grateful for his kindness and understanding

Reply from Debt Free Advice
Kalpamayee was very helpful and very…
Kalpamayee was very helpful and very understanding she explain every thing very clearly
Thank you

Reply from Debt Free Advice
Review with Elena
It was nice to speak to someone that could LISTEN. I’ve found it so hard to find someone to listen to me and although my current situation is still not solved I’m happy I got to speak to someone who is willing to help me as far as they can. I felt heard and understood.

Reply from Debt Free Advice
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