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Rated 5 out of 5 stars

They really did a good job with choosing Blanca to help with counseling. Very outgoing and attentive, made the process super easy without making it seem as stressful as it is. If everyone else there i... See more

Rated 5 out of 5 stars

I became disabled and searched for something to help me cover my obligations. Other company’s either had a horrible monthly fee or ridiculous contracts that kept me in debt, and uncertainty for years.... See more

Company replied

Rated 5 out of 5 stars

Being in debt, especially right now, is scary. However, DebtHelper made it much easier. DebtHelper handles all of the payment arrangements for me. It was simple, and I didn’t have to deal with credito... See more

Company replied

Rated 5 out of 5 stars

Rene Viloria was a great help in helping me understand how a reverse mortgage actually works. He answered all of my questions and went over all of the details. He then asked me some questions about th... See more

Company replied

Company details

  1. Credit Counseling Service

Information provided by various external sources

Debthelper.com wil teach you to live a debt free life through valuable financial education. We provide debt management, bankruptcy & housing counseling, budgeting, understanding credit reports & much more! Call us.1-800-920-2262www.DebtHelper.com


Contact info

  • North Congress Avenue 1325, 33401, West Palm Beach, United States

  • debthelper.com

4.7

Excellent

TrustScore 4.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bullies

Bullies! Not helpful! When I called to see what they were about they pressured me to join right away even though I told them they were my first phone call and I wanted to see what else was out there. Then when I wanted to cancel they argued with me and told me lies that I confirmed were lies with my credit card people and debthelper.com told me how my credit life afterwards would be hell, it wasn’t. Just don’t let them pressure you and or tell you things that aren’t true to get or keep your business because this company lives on these two traits.

November 14, 2024
Unprompted review
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Rated 5 out of 5 stars

I like that Alex went through all the…

I like that Alex went through all the information and he made sure I understood what he was saying so I like that.

September 24, 2024
Unprompted review
DebtHelper.com logo

Reply from DebtHelper.com

Thank you for letting us know. We absolutely love the feedback.

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Rated 5 out of 5 stars

I've been in the program for 8 months…

I've been in the program for 8 months and so far it seems to be working great all my bills are getting paid on time as far as my credit cards go I'm really happy with the service

April 28, 2021
Unprompted review
DebtHelper.com logo

Reply from DebtHelper.com

Thank you so much for reaching out to let others know about your service! We're thankful for you for choosing our agency to work with and extra thankful for your kind words about us. We really appreciate you.

Rated 5 out of 5 stars

Your program has helped me so much to…

Your program has helped me so much to be able to handle my debt increase this year because of the corona virus - I have hope now that I had despair before that my credit would be ruined and I would never get out of debt - can't praise this program enough

February 26, 2021
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Reply from DebtHelper.com

We can't begin to tell you how happy this makes us. We're a sucker for a good story and yours is great! Thank you for taking your time to let us know we are helping you with your mission and ours!

Rated 5 out of 5 stars

Debt recovery

Very helpful
Very polite
Quick on all responses
Always able to reach for questions
Very courteous
My counselor is Austin, he is awesome and is very prompt and expressed that he is there to help ppl get out of debit which was a huge relief. Thank you

February 26, 2021
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Reply from DebtHelper.com

Thank you so much! Your words are very much appreciated. We'll thank your counselor for making us look good :) We sincerely thank you for your business.

Rated 5 out of 5 stars

Excellent company and helpful staff

Excellent company and helpful staff. Very informative in helping you get out of debt and stay debt free with their tools available.

February 25, 2021
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Reply from DebtHelper.com

Thank you for the compliment. We're so glad to help!

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Rated 4 out of 5 stars

Austin was incredibly professional

Austin was incredibly professional, thorough and patient with me. He took the time to answer all of my questions (I had a lot) and put me at ease. Unrelated to Austin's customer service, the online portal is a little cumbersome and could use some alterations to make it easier (in my opinion) to navigate. Also, there were some oddities where the price of service fee changed at random by $1 more. Granted it's just a dollar but its the principle. Overall a good first time experience using this kind of service.

February 18, 2021
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Reply from DebtHelper.com

Thanks for those tips. I'll see what we can do to clean it up a bit. We always welcome feedback! Please feel free to contact us any time with more suggestions! We're here to help

Rated 5 out of 5 stars

Best Decision I Ever Made!

I had become very overwhelmed with credit card debt. I am a retired senior just living on Social Security and healing from brain surgery, so I can no longer drive. I am so glad that I contacted DebtHelper.com. The gentleman that I spoke with was very helpful and explained what the company could do for me. It only took a little work on my part to provide the information needed, and DebtHelper.com took over the rest. I feel a lot better now since I do not have to worry about credit card payments all the time. I am so glad that I finally contacted DebtHelper.com! It's one of the best decisions I ever made!

December 17, 2020
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Reply from DebtHelper.com

We're so glad to hear your success story! What an inspiration. We are happy to help you on your journey to becoming debtfree!

Rated 5 out of 5 stars

I’ve had a lot of support thus far...

I have had a lot of support thus far from debthelper.com and I couldn’t be any more grateful. They explained everything very clearly from the start which makes all of it not so overwhelming or intimidating. I’m very happy I took this route vs. bankruptcy or settlement with the credit card co. I’m keeping my credit score in good shape while paying down my debts.

November 26, 2020
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Reply from DebtHelper.com

We're so happy to help. Thank you for your feedback! We really do appreciate it!

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Rated 5 out of 5 stars

I'm very satisfied with Debt helpers it…

I'm very satisfied with Debt helpers it saves me time an money just wish they could help with all my debt. Some of the cards would not except the lower payments. Thank you for your help

October 22, 2020
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Reply from DebtHelper.com

We are glad to help with what we can. Thank you for your feedback.

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Rated 5 out of 5 stars

I was skeptical but with nothing left…

I was skeptical but with nothing left too lose. My life is alot better now that debthelper has helped me consolidate my debt in reasonable monthly payments.

October 15, 2020
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Reply from DebtHelper.com

We don't blame you for being skeptical at all. The program benefits sound too good to be true, but they are.. and with a little time and consistency, you will be Paid in Full in no time. Congrats! Thank you so much for sharing.

Rated 5 out of 5 stars

thank you

thank you for all your help

September 3, 2020
Unprompted review
DebtHelper.com logo

Reply from DebtHelper.com

It is our pleasure. Thank you.

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