DebtMate Reviews 

131
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Micky helped me in and explained to me all the process was very patient comingo helped me quite gratefully for all the work she did. Highly recommend Micky did an eighth job thank you very much

Rated 5 out of 5 stars

Well what can I say, David nightingale has been a fantastic help, by going through this process step by step , I can message or ring for help or support when I need it! I am now finding it easier to s... See more

Rated 5 out of 5 stars

David Nightingale was a great help!! Great service and very knowledgeable. Guided me through the process and patient with all the questions I asked. Would recommend to anyone to discuss any issues wit... See more

Rated 5 out of 5 stars

If your in trouble with your debts, or just looking for some financial information/assistance... Then I’d reccomend DebtMate. The whole process was smooth and easy no paperwork to deal with as its all... See more

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  1. Business Services

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4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

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Rated 5 out of 5 stars

highly recommend debt mate

highly recommend debt mate, very professional and patient with me while I was retrieving past information. very friendly and willing to help out as much as they can micky Williams especially who handled my case was 100 per cent spot on

January 18, 2019
Unprompted review
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Rated 5 out of 5 stars

THESE GUYS ARE AMAZING!!!!

THESE GUYS ARE AMAZING!!!!
The team have been absolutely wonderful, very friendly and very nice people.
And VERY BIG THANK YOU to IVANA and SARAH- U guys r fantastic😗
I would recommend them to anyone who needs help!😉

January 18, 2019
Unprompted review
Rated 5 out of 5 stars

1000% recommend

The team have been absolutely fantastic! Calling me and helping me find every single thing I owe to creditors. An especially big thank you to Matt and Ben who have mainly dealt with my case. I usually get embarrassed talking about what I owe and try and brush it under the carpet but the whole process was like I was just chatting to someone I’ve known for a while. The whole process has been very swift too!!!
I would 1000% recommend them to anyone who needs help!

January 18, 2019
Unprompted review
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Rated 5 out of 5 stars

Once again these guys are AMAZING…

Once again these guys are AMAZING thanks today to David I think he's a senior darfter his assistance made the process swift and easy so much so that I'm now in the process of setting up my life insurance and becoming debt free at an easy affordable rate will be reccomending to my friends and family
Thank you David

January 16, 2019
Unprompted review
Rated 5 out of 5 stars

IVANA AND KENNY HAS BEEN REALLY HELPFUL…

IVANA AND KENNY HAS BEEN REALLY HELPFUL EXPLAINING EVERYTHING TO ME THAT I NEED TO KNOW TO BE ON THE WAY TO BECOMING DEBT FREE,AND WOW iI MUST SAY IVANA IS A BREATH OF FRESH AIR SO BUBBLY AND GREAT CUSTOMER SERVICE.

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

Many Thanks to Hayley......

Many Thanks to Hayley for helping me out today.You are an absolutely amazing person to talk with, very professional and informative and you made the whole process less stressful.
You have helped me out and given me light at the end of the extremely long and dark tunnel....

Paul B

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

massive thank you

Cannot thank Hayley and Mikhail for all there help today they have taken such a massive weight off my shoulders and cannot thank for recommend them enough
Thank you

December 7, 2018
Unprompted review
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Rated 5 out of 5 stars

Have to admit I was having such a bad…

Have to admit I was having such a bad yr money worries especially and just didn't know where to turn then all of a sudden this lady louise called and she didn't do a speech of business jargon she was just herself and very open and honest about who she worked for, she listened and made me feel like I was chatting to an old friend about my money worries, fantastic customer service and is a credit to her employer, highly recommend all of the staff I have had dealings with, easy and very friendly process, thank you for all your help

November 28, 2018
Unprompted review
Rated 1 out of 5 stars

Absolutely useless and unacceptable

Took all my details and said they’ll get someone to contact me to finalise the IVA. Never had any correspondence with any company. Tried contacting the advisor and they kept ignoring my calls and texts.

In the end went with credit fix who did nothing but help me succeed

November 26, 2018
Unprompted review
DebtMate logo

Reply from DebtMate

We are responding to you today following your recent experience dealing with our team at Debtmate and to apologise to you for that experience. Due to unforeseen circumstances our staff advisor dealing with your enquiry was taken ill at short notice and hadn’t managed to transfer your details over to be dealt with in her absence. At Debtmate we pride ourselves with the service we provide to our customers and up until your recent feedback which we welcome, we have achieved a consistently high level of positive customer feedback. We wish you all the best in the future with your chosen solution.

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Rated 5 out of 5 stars

Helping with my debts

Hi my names Stephen, I was very pleased with my help from Louise who gave me the perfect experience in sorting out my debts, she was very pleasant and very helping and patiant, I was treated very good and she was very clear with everything, and made me feel very comfortable and dealt with every issue proffesional and made it so clear what I needed to do and send, at the end of the call she made me feel like I was in good hands? Overall I would give a perfect 5 Stars

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

Debt mate are brilliant

Firstly I had a call from one of the new girls only been there days I thought she done her job extremely well then she passed me on to gorgina who again was very good at her job also then she put me through to Louise who was so brilliant towards me made me feel so happy to be sorting my debts out she was percise and never missed anything and very patient and helped me through the whole process when all that was done she passed me on to Alfie who also help me and advice me my best route to go I would recommend debt mate to absolutely anyone they are professional and don't judge you

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

Probably one of the most reasurring

Probably one of the most reasurring, insightful and helpful services iv ever had the pleasure to receive. The patience and knowledge of a particular person I would like to thank (Ivana) and the rest of the team my many thanks for the support you have provided.

November 20, 2018
Unprompted review
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Rated 5 out of 5 stars

Very well presented a1 service my…

Very well presented a1 service my personal adviser Hayley was very welcoming very knowledgeable and an up most pleasure to deal with responds every time and prompt ,
My up most respect for her good job Hayley

November 14, 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, friendly, and understanding, made me feel more confident in helping my money troubles better, great team, J Humphries

November 14, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Really helped me get my finances back in order. Both the advisers I spoke with really wanted to help me with my situation and went above and beyond for me. I would really recommend this service to anyone who is struggling with debt.

November 14, 2018
Unprompted review

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