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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the fragrances are authentic, long-lasting, and come in well-designed bottles with effective sprayers. The ordering process is frequently described as easy, and the delivery service is highlighted for its speed and efficiency, with many receiving their orders quickly and well-packaged. People appreciate the opportunity to sample luxury scents before committing to full-sized bottles, finding it a cost-effective way to explore new fragrances. However, some customers were not happy with the product, specifically mentioning issues with the sprayer not working or the scent being barely detectable, even after multiple sprays. A few other people also felt that certain samples lacked projection or smelled different from the authentic product, leading to disappointment with the quality and quantity received.

What people talk about most

Product

People report positive experiences with product, especially appreciating the opportunity to try various... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and prompt... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the authentic and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the fast, efficient, and... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered 5 samples, Black Opium, Alien, Libre, Good Girl & Born in Roma, ordered Wednesday and arrived on Monday in little glass decanters, saves me having to go to a store to test and can wear multipl... See more

Rated 5 out of 5 stars

I’ve been using Decanted for a little while now having used many other well known online fragrance providers. I can safely say these are the best, the product is fantastic and comes in quality branded... See more

Company replied

Rated 5 out of 5 stars

Impressive company. Thanks Decanted. I am a new customer and would like to say a massive thank you for my fragrance that was quickly sent. I ordered Louis Vuitton Ombré Nomade and couldn’t believe how... See more

Company replied

Rated 5 out of 5 stars

I received 2 x 3ml samples of Louis Vuitton Afternoon Swim and Imagination. Brilliant way to try different high end aftershaves without having to commit to the high end price. The strength and pr... See more

Company replied

Rated 5 out of 5 stars

I purchased 5 x 3ml samples simply as a way of trying out some potentials a few times before committing significant spend to any favourite. With 3ml you get more than enough opportunity to make a go... See more

Rated 5 out of 5 stars

I’ve ordered from Decanted several times and every experience has been outstanding. The range of aftershaves and niche fragrances is brilliant — ideal if you want to sample luxury scents befor... See more

Rated 5 out of 5 stars

Easy to order great prices fast delivery. We'll packaged. Also iv ordered samples from other places the bottles and atomizer spray are a lot better from decanted they give a good powerful spray with a... See more

Rated 1 out of 5 stars

It arrived today, everything well packaged, however the sprayer doesn't work, the spray is terrible, you press and press and the perfume doesn't come out, you have to use it like a 1950s cologne. Terr... See more

Company replied

Rated 5 out of 5 stars

Great fast speedy service and well tracking updates. Super selection of aftershaves and great to be able to buy samples so you can get your favourite aftershaves at a reasonable price... Or check out... See more

Company replied

Rated 5 out of 5 stars

Delivery was within 3days of ordering. Very pleased with what I ordered great way of changing up your scents without the cost of buying a large bottle. Initially sceptical if it was genuine, definitel... See more

Rated 5 out of 5 stars

Arrived when stated. Carefully packaged. Clearly labelled phials were in a little blackout bag. Reasonably priced. A very useful way to test out new scents without having to buy a full sized bott... See more

Rated 5 out of 5 stars

Third order from Decanted. With each order I’ve really liked the scent and considered buying the full size bottle, but instead find myself back at Decanted again. I just really like the fact I can try... See more

Company replied

Rated 5 out of 5 stars

Returning customer for the fourth time. Will keep coming back, really happy with the service - fast delivery and a vast range of scents to choose from. Overall I’ve saved a fortune by shopping at Deca... See more

Company replied

Rated 5 out of 5 stars

I placed my order on Saturday and received it by Thursday very fast delivery!The packaging was excellent,and I’m very pleased with the presentation.I have no doubt about the authenticity of the perfum... See more

Rated 5 out of 5 stars

I had a very good experience with Decanted.uk. The product itself is excellent — it smells authentic, performs really well, and is the real thing. I’m very pleased overall. The presentation, howe... See more

Company replied

Rated 5 out of 5 stars

Best decant company I’ve used! The scents are legit and come well packaged. The only downside for me personally is they ship the day after ordering (e.g I ordered 5am Monday, it get shipped out 6pm... See more

Rated 4 out of 5 stars

Well, as someone who has used Penhaligons and Tom Ford, I was hoping for a unique scent from the two samples I ordered. Unfortunately, maybe it is my poor choice, but they smell ordinary. Like,... See more

Company replied

Rated 4 out of 5 stars

Made 2 orders and both have been well packed and quickly delivered my only downside is that 1 of my bottles leaked before I got to use it. However I have only just contacted them about this so hopeful... See more

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Rated 5 out of 5 stars

Decanted offered a wide range of scents and sizes. I bought for myself and my mother for Mother’s Day. They are a great size for handbags and for travelling. The packaging was beautiful. I will defini... See more

Company replied

Rated 1 out of 5 stars

I ordered two samples from Decant: one of Baccarat Rouge 540 and the other of Sol de Janeiro No. 62. Unfortunately, both samples were extremely small — so much so that I had to spray mul... See more

Company replied

Rated 3 out of 5 stars

Arrived as promised. Decanted nicely. Very limited fragrance projection to myself and many others! Unsure why. Bad batch of original product or else?

Company replied

Rated 5 out of 5 stars

First time I have ordered from Decanted. As a pensioner, buying perfume sample is an ideal way to try new fragrances. Service was fast & efficient and samples were well packaged.

Company replied

Rated 5 out of 5 stars

This was a good experience. The package was posted quickly, they arrived intact and well packaged. The writing on the labels are a bit on the small side, but readable. I will probably buy more over th... See more

Company replied

Rated 5 out of 5 stars

Great scents - they seem absolutely authentic (I've compared them in a blind test against my originals). Fast service and very well packaged. I'll definitely be returning!

Rated 5 out of 5 stars

Very efficient postal service. Very good spray. Aqua di parma is superb just as I remember it. Great to try before splashing out on the full size. Highly recommended.

Rated 5 out of 5 stars

My order came quickly and was well packed i am very pleased with bottle size and they have a good spray a lot better than others i have tried i will be ordering more .

Company replied

Rated 5 out of 5 stars

Delivery to Jersey took as long as expected. All fragrancies seem to be genuine of a good longevity. Good choice of perfumes.. but could be better.

Company replied

Rated 5 out of 5 stars

As a fragrance lover I am always looking to add to my collection, However niche fragrances can be very expensive. With Decanted I can buy and wear several times before I commit to a substantial pur... See more

Rated 5 out of 5 stars

Loved the scents I bought from Decanted. A great idea to try out different perfumes. Perfect for taking on holiday too. Will be ordering again soon!

Company replied

Rated 5 out of 5 stars

Great selection of perfumes, prompt delivery and beautiful fragrances! I love that I can sample any perfume at a fraction of the price before buying. My go to perfume shop!

Rated 1 out of 5 stars

I sprayed it on and smell lasted 10 min .so why would i spend £200 on something that lasts that long

Company replied

Rated 5 out of 5 stars

Don’t usually write too many reviews but thought I’d leave one as to encourage others. The whole process was flawless. Exactly what I wanted and arrived fast. No issues. Thank you.

Company replied

Rated 1 out of 5 stars

Well . The pic shown for the samples was misleading to be fair I thought they would have been the miniature black and gold bottles especially for £30 …..! So no not very please to be ho... See more

Company replied

Rated 5 out of 5 stars

Excellent service and items despatched promptly. A small issue arose with my order, however, this was also resolved quickly. Would definitely order again!

Company replied

Rated 5 out of 5 stars

Excellent customer service from start to finish. Selection and ordering process very easy to navigate, prompt despatch and delivery, product exactly as described and at a fair price. Will use again an... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with Decanted, all the aftershaves were amazing, best way to test samples for sure! Will be coming back again!

Rated 5 out of 5 stars

Items arrive quickly and are well packaged. Bottles are glass. My only niggle is that I’d like a greater range of choice and a 20ml option. Price is higher compared to some competitors.

Rated 5 out of 5 stars

There is a wide range to choose from. Good quality. A great opportunity to try perfumes before buying a full-size bottle.

Rated 5 out of 5 stars

The ordering process was really easy, here super fast with free shipping and came in nice labelled bottles. Would defo recommend

Company replied

Rated 5 out of 5 stars

Great to try so you dont have to blind buy. and you can really test the fragrance out by wearing for a few days, I wasted so much money thinking I liked something but then discovering that I really do... See more

Rated 5 out of 5 stars

Fantastic service. Minor issue was sorted very quickly by Brad. Highly recommended and would definitely use again. Great stuff!

Rated 5 out of 5 stars

Can’t recommend Decanted enough. So pleased with my samples, they smell amazing and the turn around from ordering to receiving the samples was so quick! 10/10! Thanks again

Company replied

Rated 5 out of 5 stars

A really nice Fragrance with very fresh summery notes.Excellent prompt delivery.5 star service.Would highly recommend.

Rated 4 out of 5 stars

Easy to order online... Arrived on time.. Bought as a sample for the Girlfriend....and she loved the smell.. Will be ordering a bigger size I'm sure

Rated 5 out of 5 stars

Decanted aftershave is very good quality and great service, the postage also was prompt. Will certainly be buying again.

Rated 5 out of 5 stars

Service is normally excellent, the product is great and I have always had a deliver on the 3rd working day. What more could you want.

Rated 5 out of 5 stars

Easy to work website, great selection of scents, great packaging. Fast delivery. Overall very satisfied and will order again.

Company replied

Rated 5 out of 5 stars

Received mine thinking I can add to a dwindling collection, they smelt so good my two boys nicked them! They did leave me the “million “ my fav

Rated 5 out of 5 stars

Just received my second order, fast delivery and amazing customer service! Will 100% be ordering again within the next couple of weeks!

Rated 2 out of 5 stars

I already have a creed sample set. This is not green Irish tweed.

Company replied


Company details

  1. Perfume Store

Written by the company

The UK's fastest growing premium fragrance sample service - we believe finding your perfect fragrance should be exciting, affordable, and risk-free. That’s why we offer 100% authentic designer and niche fragrance samples, aftershave testers, and perfume decants — discover your next signature scent or stock up on your favourites for less with Decanted.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

5 Star ⭐

Just received my second order, fast delivery and amazing customer service!

Will 100% be ordering again within the next couple of weeks!

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Satisfied customer

Delivery was within 3days of ordering. Very pleased with what I ordered great way of changing up your scents without the cost of buying a large bottle. Initially sceptical if it was genuine, definitely is. Scent lasted. Will use decanted again.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, was kept updated throughout. Very happy and I will buy from them again.

August 28, 2025
Unprompted review
Decanted logo

Reply from Decanted

Thrilled that you'd recommend us Lisa! Thanks for an amazing review. See you back again soon. ~Brad

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Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Decanted.uk. The product itself is excellent — it smells authentic, performs really well, and is the real thing. I’m very pleased overall.

The presentation, however, is kept quite simple. Personally, I believe an atomizer in a nice glass bottle would add a lot of value. For example, when I’m out at parties, events, or just socializing with friends, I often carry my Creed atomizer. Whenever I use it, people notice instantly — they see it, they smell it, and everyone wants to try it. It creates interest and even makes others want to buy it themselves. Having a beautiful presentation gives credibility, whereas a plain small spray might not have the same impact and could even give the wrong impression.

That said, the fragrance quality here is spot on, and that is what matters most. I would definitely buy again and happily recommend them.

June 30, 2025
Decanted logo

Reply from Decanted

Thanks so much for the detailed review Joaquim, truly an amazing customer! We’re delighted you’re enjoying the fragrance quality most of all, as that’s always the main thing we want to get right.

Surprisingly, we still get the odd customer who will contact us and reckon that fragrances they received from us are not genuine, which is particularly disappointing to me personally, as I started Decanted with authenticity and honesty at the heart of everything we do, but I need to accept that it comes with the territory, unfortunately.

On the presentation side, we totally see where you’re coming from. With decants, we have to keep things minimal for legal reasons, and it also helps keep the cost per sample down so it’s more affordable for everyone. We do however opt to use glass for our atomisers to give that little bit more premium feel, whereas most of our competitors use plastic.

That said, we are looking into launching our own branded refillable atomisers (like your Creed one) that customers can buy separately, so you’ll hopefully have that option in the near future.

Thanks again for the kind words and recommendation, it really does mean a lot. ~Brad

Rated 5 out of 5 stars

Excellent service

Excellent service - highly recommend, will definitely use again.

Parfums de Marly always a great choice.

August 27, 2025
Unprompted review
Decanted logo

Reply from Decanted

Really appreciate the kind words and recommendation, thank you! PDM Layton is actually one of my all-time favourite fragrances too, so I’m glad you enjoyed it. Delighted you had a great experience with us and we look forward to sending you more scents soon. ~Brad

Rated 5 out of 5 stars

Fantastic Products by Fantastic People

Impressive company. Thanks Decanted. I am a new customer and would like to say a massive thank you for my fragrance that was quickly sent. I ordered Louis Vuitton Ombré Nomade and couldn’t believe how fast your delivery was. I ordered Tues morning and received my order in just over 24 hours. Smelling lush I may say too lol. You guys rocked and will definitely be shopping with you more often. A very highly recommended company with fantastic products and fantastic people. Thanks again ⭐️⭐️⭐️⭐️⭐️

August 20, 2025
Unprompted review
Decanted logo

Reply from Decanted

Wow, thank you so much for this amazing review Martin! We’re thrilled to hear you’re loving your Louis Vuitton Ombre Nomade and that it arrived so quickly.

It’s always fantastic to hear when a new customer has such a great experience, your support truly means the world to us. We can’t wait to see you back again soon. ~Brad

Rated 5 out of 5 stars

A great way of trying perfumes you…

A great way of trying perfumes you might not be able to afford. Loving Louis Vuitton Ombré Nomad

August 1, 2025
Decanted logo

Reply from Decanted

Love that you’re enjoying Ombré Nomade! Luxury scents, without the full price, exactly what we’re here for. Thanks again Jennifer. ~Brad

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Rated 5 out of 5 stars

100% Great

Fantastic service, great product.

August 1, 2025
Decanted logo

Reply from Decanted

Appreciate you taking the time to leave a review and hope yo see you back soon! ~Brad

Rated 5 out of 5 stars

Perfume is great

Perfume is great. Just as I remembered it. Arrived promptly. Will use Decanted again.

August 3, 2025
Decanted logo

Reply from Decanted

Thank you so much Jill! We’re thrilled your fragrance arrived promptly and smells just as you remembered. ~Brad

Rated 5 out of 5 stars

My order came quickly and was well…

My order came quickly and was well packed i am very pleased with bottle size and they have a good spray a lot better than others i have tried i will be ordering more .

August 3, 2025
Decanted logo

Reply from Decanted

Thank you so much Susan! We’re thrilled your order arrived quickly and that you’re loving the bottle and spray. Can’t wait to help you explore more fragrances soon. ~Brad

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Rated 5 out of 5 stars

Great Service

Excellent service and items despatched promptly. A small issue arose with my order, however, this was also resolved quickly. Would definitely order again!

July 27, 2025
Decanted logo

Reply from Decanted

Thank you so much Alan - we’re thrilled you’re happy with the service and prompt delivery. Glad we could quickly resolve the small hiccup, they happen sometimes! Can’t wait to have you back for your next order. ~Brad

Rated 5 out of 5 stars

Excellent Service and Quality

Smooth ordering process, fast delivery, and top-quality products. Very impressed and will definitely order again.

August 1, 2025
Decanted logo

Reply from Decanted

Muhammad, many thanks for the positive review - really appreciate you taking the time to share your experience. Look forward to having you back soon! ~Brad

Rated 2 out of 5 stars

Dont bother

I already have a creed sample set. This is not green Irish tweed.

July 30, 2025
Decanted logo

Reply from Decanted

Thanks for your order and for taking the time to leave a review.

Just to clarify, the sample you received was 100% authentic and decanted from a retail bottle of Creed Green Irish Tweed. All our fragrances are sourced directly from authorised UK/EEA distributors and we take a lot of care to ensure everything is labelled and sent out correctly.

I also noticed you didn’t get in touch before leaving this review. If something doesn’t seem right, we’re always happy to look into it and sort it. Believe it or not, we're really into old-fashioned customer service, all it takes is a quick message. ~Brad

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