So grateful to have Isaac Chambers as my Private Client Manager, he 100% understands where I am in this market and what casks will interest me. Isaac always comes with well founded and rounded advi... See more
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Decant Index exists for just one purpose – to make Whisky Cask ownership easier for everyone. Whether you’re private or represent a retail/institutional client, we’ll guide you through every step of the process.
105 Piccadilly, Mayfair, W1J 7NJ, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 2 weeks
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The knowledge and ease to buy the casks was exceptional. Freddie we very professional and I learned more in a couple of calls than I knew in my lifetime
Informative without being pushy as always, always good to chat with Joe never any pressure and always happy to answer all my questions however daft.
The platform allows private individuals to invest in whisky casks. The advice provided is excellent. You also receive information on potential good investments. In addition, you can buy individual bottles at reasonable prices that you won’t find in ordinary shops.
Nathan is very knowledgeable and helpful. The whole process is very simple.
Trusted brokers. Expert knowledge of the market and investment potential. No pushy sales pitch. 2 casks purchased now and would recommend Decant Index to my friends
Nathan is great to work with. He keeps me well informed. He is very knowledgeable and is not pushy at all and knows a deal when he see one.
I chose to invest in whiskey & casks for the long term. With the help and advise from Freddie it appears it's been a good investment.
Easy to deal with , supply information when I want it , don't oversell , good portal to track my investments
The communication with the required appropriate information from the rep is excellent to allow you to determine to buy or not.
i started purchasing whiskey in 2024 i knew nothing about it i didn't even drink it i just say it as a way of n investment as you don't get much interest in the banks or savings accounts these days. in the long term i feel its a good investment.in 2024 the sales guy for decant index explained everything thoroughly to me which helped me decide to invest in whiskey sadly that guy left . after that guy henry was my advisor who was brilliant kept me upto date with things and i brought a few barrels through him and now he has moved up the chain and now i have a guy called miles who called me last week to introduce which was nice and i have since brought another barrel through him soi have 5 barrels in my portfolio. i highly recommend
Great people who know all about the market, and good to deal with,
Elliot, Elliot,
Elliot,Elliot, a very persistent man who was able to motivate me to dive diep into the info about investing in whiskey.
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