Decode My Radio Reviews 

902
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery of radio codes, noting that the whole retrieval process takes only a few minutes to complete and always works smoothly. People also mention the very affordable pricing compared to expensive dealership quotes, alongside a remarkably simple, fast, and intuitive website. Some reviewers were not happy with the service, mentioning specifically that they received incorrect codes that completely failed to unlock their stereos. Others additionally noted experiencing frustrating delays and a total lack of response when reaching out directly to customer support for prompt assistance.

What people talk about most

Product

People report ambiguous experiences with product, as many reviewers highlight fast delivery and functional... See more

Service

Customers consistently note positive experiences with service, highlighting the remarkably fast and often... See more

Response time

Reviewers express mixed feelings regarding the response time, as experiences vary significantly among... See more

User experience

Users describe positive interactions with user experience, highlighting the brilliant, quick, and very simple... See more

Price

Clients share positive opinions on price, highlighting that the service is much cheaper than main... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Battery replacement locked VW radio. Code handwritten in manual by previous owner did not work. Researched and found this site. Seems to be lowest price. Received code, but it was the same as the one... See more

Rated 4 out of 5 stars

I previously rated this with 1star as the code I was sent didn’t work and my request for a refund went unanswered. However, I’ve now been sent a different code and this has unlocked the radio, so than... See more

Company replied

Rated 5 out of 5 stars

I read the one star reviews and was a bit sceptical but as the five star reviews were so good.I thought I would give it a try.I brought code at about 8 at night they asked for picture of code on vw st... See more

Rated 5 out of 5 stars

Just used this one after reading the Trustpilot reviews, for my old Ford Galaxy radio. First try worked perfectly, despite what looked like it might be an incompatible serial number I gave to the web... See more


Company details

  1. Software Company

Written by the company

DecodeMyRadio.co.uk provides instant radio unlock codes for thousands of vehicles, this includes: Ford, Volkswagen, Renault, Nissan, Fiat, Audi, Skoda, SEAT, Honda & Dacia. Online since 2005 we have helped thousands of customers recover their lost radio codes, saving time and money. Our service is 100% online, secure and guaranteed – just enter your radio serial number to get started. Decode My Radio is a trading name of Plasmatize Media Ltd, registered in the UK (Company No: 07190192).


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

902 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(902)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

up to date information

up to date information , told me straight away when was given wrong code that they will be sorting it out, dealt with professionally and in quick time, fully professional with dealing with problems, very good

February 17, 2026
Unprompted review
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Rated 5 out of 5 stars

After weeks of trying to remove my…

After weeks of trying to remove my radio to get the code and the dealership not helping without charging a fortune, today I’ve been sent my code after an hour or so and it works.
Thank you so much, worth every penny!

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, pay for them to send you a random code that doesn’t work, avoid at all costs

February 10, 2026
Unprompted review
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