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Decorstore Reviews 247

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TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The company is trying to rebuild a good reputation. Last year I have purchased a good and the result was I subscribed to Decorstore without knowing that with a payment of a monthly fees that become c... See more

Rated 4 out of 5 stars

Your products looks very cool and good prices but I was disappointed to find out that South Africans cannot order from your website. I am also happy to say that despite this, they are willing to pay m... See more

Rated 3 out of 5 stars

It just wasn’t what I expected. I subscribed thinking I was going to get my money’s worth as money was being taken from my account (£60+) and when I contacted the customer service for help I wasn’t sa... See more

Rated 5 out of 5 stars

Jamal was kind and understanding he promised to Refund my money: Great service and willing to help. Jamal is an excellent person to talk to when you have a problem he takes time to investigate the p... See more

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4.1

Great

TrustScore 4 out of 5

247 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Misleading & Fraud

We tried to purchase some goods but ended up with a trial subscription we never agreed to, which was set to renew in two days. Cancelling the subscription for free would take up to a week to process, and in the meantime, we were charged for it. The only alternative was to pay in order to cancel it immediately.
When we contacted customer support to resolve this, they practically blackmailed us — saying they would only begin the refund process after we left a 4 or 5 star review here.

June 15, 2025
Unprompted review
Rated 4 out of 5 stars

I think I got really good service from Elsa

I think I got really good service from Elsa from the Decorstore support team ... for her to reach out to help me really shows that there are still good people in this world even if they don't show themselves often

Elsa is the best so far for me

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Jamal was kind and understanding he…

Jamal was kind and understanding he promised to Refund my money: Great service and willing to help. Jamal is an excellent person to talk to when you have a problem he takes time to investigate the problem. Thank you Jamal.

Belinda

June 5, 2025
Unprompted review

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