Fantastic value and quality. Decortie has a great selection of furniture to choose from. We were looking for a particular sized sideboard and found just what we wanted at a really good price. From... See more
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Excellent quality products and outstanding customer service. The team was friendly, professional, and genuinely cared about making sure I had a positive experience. The ordering process was smoot... See more
***update*** ***Brilliant customer service very helpful good outcome parts damaged being sent out even though out of stock will be produced extra. Thank you**** Box arrived taped together at o... See more
Company replied
I ordered the Chester Hall Stand Shoe Rack. Price was better than elsewhere and came with free delivery. Arrived very quickly, 2 days after placing the order, and packaging was robust. Product is just... See more
Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Kitchen Furniture Store
- Living Room Furniture Store
Written by the company
We understand that actions speak louder than words, and at Decortie, we prioritize delivering tangible solutions over empty promises. As part of the Customer Satisfaction Team, our commitment is to ensure your experience exceeds expectations. Being human means acknowledging that we might not have covered every aspect of your journey with us. If there's anything we may have missed in enhancing your experience, please don't hesitate to let us know. We believe in finding solutions together. Thank you for choosing Decortie. Decortie UK Customer Satisfaction Team
Contact info
Unit 2 Heaton Court Birchwood, WA3 6QU, Warrington, United Kingdom
- support@decortie.com
- decortie.co.uk
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The most fun I've had putting a shelf…
The most fun I've had putting a shelf together and it looks great!
Brought item: Decortie Molly Corner Bookcase 5 Tier White Wall Mounted
I highly recommend this product! it is sturdy and good quality finish.
I especially love how adaptable the bookshelves are to the space. The product is two bookshelves halves. Once you have finished assembling the two bookshelves there are any number of different orientations you can slot the two halves together.
Recommend doing with another person to make it easy to lift and reorientate the halves when you're finished.
Took us 3 hours from unpacking boxes to finished shelf in position and we stopped for plenty of tea in between!
Great designs
Great designs, solid excellent quality furniture, easy to assemble, quick delivery, wish I had a bigger house to accommodate more of their furniture! I have bought 2 sideboards in light mocha, a staggered cupboard, 2 bedside tables and a TV stand.
Superior Product, zero shipping cost
Simple ordering process
Superior product
Competitive pricing and zero shipping cost.
Fantastic buy
Prompt delivery.
4Star or 5Star you decide.
I wanted to give 4star bc their delivery is ridiculously FAST lol, order Wednesday night and got it delivered Friday morning,
Solid quality, both item are exactly shown on there website, but one of them had a tiny bit(wood) missing which is down the bottom and not visible so it doesn’t bother me, but I'm sure they would’ve resolved it, if i were to contacted them
Con: their website is very laggy, bit frustrating
I discovered Decortie through another…
I discovered Decortie through another vendor, originally purchasing the gora Sideboard. As I was so impressed with everything, I came to Decortie to see what I could incorporate as a vinyl table, settling on this peice and again, decortie has delivered. 100% recommend. Thank you, again.
Damaged item issue
Ordered a plant display stand from The Range the item was supplied by Decortie.
On delivery the box was damaged and the wood inside the box is covered in unsightly water marks that do not come off.
I have contacted The Range whe passed the details on with the some of the photographs which caused an issue.
Decortie have come back and said they can't see any damage. Which is clearly there to see.
It has taken since 03.02.25 for the companies involved to sort out the refund. Communication and assistance from The Range was poor.
My refund is now pending.
Decortie have asked me to update the review as they have done everything they can.
The Range have not even acknowledged that there has been any issues apart not even the ones they have created.
Decortie handled my complaint swiftly arranged a refund and let me keep the item.
Very easy to put together
This bedside unit is just as shown, nice and solid and very easy to put together. Only giving 4 stars because I was not kept informed of delivery at all and I found it by accident behind a rose bush in my front garden so I have no idea how long it had been there as I don’t use my front door!
Bookcase parts
I have had a great experience and help with parts not delivered from the Range
Great iteam fast delivery friendly…
Great iteam fast delivery friendly delivery driver
Excellent customer service
Excellent customer service. Prompt responses to emails.
Tv unit &sideboard
Ordered a tv unit first well what can I say the quality is great looks very expensive for the price had lots of lovely compliments,arrived quick ,so impressed then ordered a sideboard and that was just as great and looks great in living room together thanks ,would highly recommend furniture and company,
Great service. Highly recommend
Excellent communication throughout and when only part of the order arrived they reacted quickly to resolve. So happy with this quality furniture. Excellent products and service.
Great customer service
Great customer service. I put a wrong address whe i ordered, and they called DHL to change the address. 👍
Good quality, positive experience.
Prompt delivery of item and importantly all parts included for assembly (no frustration of a missing screw or lug). Once constructed feels solid, looks great. Nice positive experience.
Great product and service
I ordered the Chester Hall Stand Shoe Rack. Price was better than elsewhere and came with free delivery. Arrived very quickly, 2 days after placing the order, and packaging was robust. Product is just as described and it looks great. Just follow the instructions, as sometimes I got carried away, didn't check properly and had to go back few times to adjust things. Assembly itself to me was easy and straightforward with the instructions. Easily recommended.
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