Decorusfinejewellery Reviews 

3
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.7

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(3)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Falsely sold as Edwardian and received badly damaged (did not happen in transit), no response to emails or messages

Purchased a ring off seller online for £950, there was no mention of damage and no damage visible on photos in the listing. Upon receiving the opal it was glaringly damaged/cracked rendering the ring worth less than half of what I paid for it, it was well protected in transit so I assume seller was aware of this and chose not to disclose. Further to that it was listed as an antique - Edwardian ring and is actually date stamped 2010. The seller offered no apology whatsoever and was incredibly rude when spoke to them on the phone. They basically mocked me. Have returned and still waiting for a refund.

December 29, 2024
Unprompted review
Rated 1 out of 5 stars

Incredibly poor customer service.

Bought cufflinks on eBay, (29th September) and advised I wanted to wear them for my wedding (10th October) and was happy to pay for next day delivery despite the listing had 48hr delivery. They didn't reply or send the item, and eBay had to resolve. Avoided telephone calls to to the store, simply not trust worthy.

Similar reviews going back 4 years on their previous website and on eBay so I doubt they'll improve any time soon

October 19, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look