Deepmusclesmassager Reviews 221

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Bought dumbbell set A set is defined as 2 That implication was defined when ordered One set was delivered I have tried phone calls but cannot get a response Please resolve

Rated 1 out of 5 stars

I cannot write a review as experience is in going. Received massager within reasonable time frame no complaints. Opened and used for 5 minutes and it began to sound like a jet taking off and then qui... See more

Rated 1 out of 5 stars

Reached out to company after filing a BBB and a paypal dispute, asking to please send return labels. Emailed them 9 times. They responded after a usual 5+ day, or so much longer, wait with "why do you... See more

Rated 1 out of 5 stars

I ordered dumbbells and canceled the order in less than an hour. I received an email saying they were evaluating my request. I sent several emails for four days, NEVER to receive another response. 5 w... See more

Company details

  1. Fitness Equipment Store

Written by the company

We love hearing your feedback! Here at Deep Muscles Massager nothing means more to us than providing you with the customer service you truly deserve. Please call at below mentioned contact details for queries, complaints regarding any purchase made via deepmusclesmassager.com


Contact info

1.4

Bad

TrustScore 1.5 out of 5

221 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

IT IS PHENOMINAL!

I am so IMPRESSED! I felt so much better once I used the Deep Massager. It really made a difference on my body parts. Its incredible and amazing. I couldn't have invested in something that is so great and authentic and not a gimmick. But everything you described is the TRUTH! It took my body somewhere else and then I was renewed. Thanks DEEP MASSAGER. You are the best! Thanks for making the world so RELAXED:)

Sincerely and Honestly,
MSRORO

August 6, 2021
Rated 1 out of 5 stars

I have tried many times to contact you…

I have tried many times to contact you people and have gotten no where this machine starts out on level one and goes straight to level three all by itself I can not use it this way very disappointed I sent in a video that was asked for and received no response sham on your company your phone number does not work very poor customer service I

August 3, 2021
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Rated 1 out of 5 stars

I cannot write a review as experience…

I cannot write a review as experience is in going. Received massager within reasonable time frame no complaints. Opened and used for 5 minutes and it began to sound like a jet taking off and then quit vibrating. Could restart bu would quit. Packaged and mailed sending info and racking number to customer service requesting a refund. Tracking shows return was delivered and have not heard from anyone since I mailed return.
So long story short, so far I am less than satisfied

June 11, 2021
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Rated 1 out of 5 stars

Broken & No Help

I got my massager and instead of 3 speeds it only has high. Emailed the company 3 times so far and I haven't heard anything. Really disappointed because I was really looking forward to using it.

June 10, 2021
Rated 4 out of 5 stars

The massager gun works on tight…

The massager gun works on tight muscles. My hesitation is the size, tough for me to use by myself, especially reaching around to the back. It also has an uneven motion and all of a sudden it is pounding, literally bouncing up and down. That makes a smooth massage a matter of constantly readjusting.

May 17, 2021
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