Second time I’ve ordered from here and unfortunately item didn’t arrive. They chased this up and Royal Mail have lost the package. I was given a full refund quickly.
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See what reviewers are saying
My parcel was not received I have to email twice to check and was emailed back saying the parcel was lost and they have returned my money which I haven't yet received poor service management.
Actually its no stars. The shoes have not arrived.Nobody answers the phone the email address is not recognised.I think as they say in London they have done a runner. Best of luck if you wish to give... See more
I recently purchased the Clara Ladies wedge sandals in black and white, I don't normally order footwear on line as there seems to be such variation in fit. But I had seen these locally but in a si... See more
Company details
Written by the company
Started in 1980, Deeps Footwear is an established luxury footwear curator and we are delighted to have been able to serve happy customers since then. We specialise in luxury footwear, with an exceptional range of products to choose from. Quality, fashion trends and comfort are our main focuses when we work with our carefully selected suppliers, who will agree that our quality and service is second to none. We hope that you will enjoy browsing through our website and pages on social media platforms to keep up to date with all of our latest shoes in, where you will be able to make direct purchases online at www.deepsfootwear.com
Contact info
132 High Street North , E62HT, London, United Kingdom
- +4402085522858
- info@deepsfootwear.com
- deepsfootwear.com
2.9
Average
49 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
My parcel was not received I have to…
My parcel was not received I have to email twice to check and was emailed back saying the parcel was lost and they have returned my money which I haven't yet received poor service management.
March 10, 2026
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Trustworthy business
Second time I’ve ordered from here and unfortunately item didn’t arrive. They chased this up and Royal Mail have lost the package. I was given a full refund quickly.
February 23, 2026
All now can’t receive the heels
February 16, 2026
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Black flower ankle boots
My second pair of these boots,they are so comfortable but go up a size as bit small fitting. Had to go with the black as out of the other colours but they are lovely . Quick delivery. Will buy again.
September 16, 2025
Not a great first experience
No communication or response to my email when I asked why it had not been dispatched. They did however give me a refund without any issues buy there was literally no explanation as to why.
July 29, 2025
Haven't even received my shoes yet
Haven't even received my shoes yet, tried emailing and had no response.
August 4, 2025
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Actually its no stars
Actually its no stars. The shoes have not arrived.Nobody answers the phone the email address is not recognised.I think as they say in London they have done a runner.
Best of luck if you wish to give them a try
Since the first review Found a email they have responded to for those interested.I have received a reply to say a refund has been issued-we will see in the coming days .
February 25, 2025
My order haven’t arrived yet and there…
My order haven’t arrived yet and there is no way I can contact them in regards for update no response at all from them it is like a scam,
Please don’t buy
January 6, 2025
I got scam with this company I paid for…
I got scam with this company I paid for my order but I haven’t received my order and there is nothing were we can contact to them please don’t buy it.
January 4, 2025
Unprompted review
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I love the style and comfort
I love the style and comfort, but I ordered brown sandals not black!!!
June 28, 2024
Items arrived quickly
Items arrived quickly, needed to return an item refunded very promptly.
May 30, 2024
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Very elegant and soft boots I love them, and the price wuauuu
Very easy to buy,they came on time right to my door, the boots are soft elegant and beautiful to wear, I’m very pleased for the price
April 8, 2024
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