Found just the furniture we wanted at the store. Had the premium delivery service which was great, two very helpful lads, John and Phil, unfortunately there were a couple of blemishes on the front Fo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great showroom very helpful friendly staff.
Items delivered efficiently and on time.
Nice to shop at a local store.

Reply from Deepvalleyfurniture
Very helpful staff in the shop.
The delivery men were amazing, bringing the furniture through a small, awkward entrance without a problem.

Reply from Deepvalleyfurniture
Their oak furniture is solid, made here in the UK about 5 miles from where we live, and is finished beautifully. We discovered these guys 5 years ago and have bought everything from them since. Proper furniture. Not IKEA. Not MFI (remember them?). We walk the showroom, order it and it gets delivered. They have very high standards always. I got my oak study bookcase delivered this morning by 2 quick and polite guys. Thank you. 👍

Reply from Deepvalleyfurniture
Very good selection of furniture . We have bought several cabinets and drawers sets previously and were pleased with the swivel tub chair we have just had delivered. Good communication from order to delivery with friendly staff.

Reply from Deepvalleyfurniture
Great store to deal with.
Furniture was delivered on time

Reply from Deepvalleyfurniture
Very helpful showroom staff
Delivery was arranged to suit me and came on time,
Great service

Reply from Deepvalleyfurniture
Found just the furniture we wanted at the store. Had the premium delivery service which was great, two very helpful lads, John and Phil, unfortunately there were a couple of blemishes on the front Found on unpacking. The company replaced the unit without any fuss. Great service. Would recommend them to anyone without hesitation.

Reply from Deepvalleyfurniture
Very friendly and helpful staff from showroom to delivery

Reply from Deepvalleyfurniture
We were very impressed with Deep Valley from the start. Their showroom is excellent with friendly staff.
We found the bedroom furniture that was just right for us. Quality and workmanship is first class.
The delivery arrived on time and the guys assembled it and left everything clean and tidy.
Would definitely recommend and buy from again.

Reply from Deepvalleyfurniture
I am always unsure about buying furniture online but on this occasion I need not have worried. The whole experience has been exceptional. Ordering was easy with great communication, the delivery was right on time and the guys were polite and efficient. The furniture is wonderful quality and really finishes off our newly refurbished bedroom. I highly recommend Deep Valley Furniture Company. Many thanks.

Reply from Deepvalleyfurniture
Delivery drivers pleasant and helpful found a dent on the bookcase after unpacking all it took was one phonecall and an email with pictures offered full replacement highly recommend this company
Bedroom furniture delivered today. Delivery men very polite and efficient. Furniture is lovely quality. Excellent service.

Reply from Deepvalleyfurniture
Lovely solid oak bookcase delivered today by this local company . Delivery men most careful and considerate and friendly . Five star service . 👌

Reply from Deepvalleyfurniture
Delivery men very friendly and helpful staff in shop very informative and helpful, very friendly staff and excellent service

Reply from Deepvalleyfurniture
Very helpful and a great service throughout. Delivery excellent.

Reply from Deepvalleyfurniture
Ordered in the shop, assistant helpful. All done very quickly. Drivers delivered on time and were pleasant. Happy with TV unit, looks well made and solid.

Reply from Deepvalleyfurniture
Thank you great service in the store and delivery men polite cheerful and helpful
Chairs comfortable and just the right colour
Well done!!

Reply from Deepvalleyfurniture
Nice customer service, delivery was fast. The delivery guys were polite and placed our book shelf where we wanted it.

Reply from Deepvalleyfurniture
Delivery and assembly of wardrobe was excellent and stress free.

Reply from Deepvalleyfurniture
Another great delivery of our oak wardrobe, excellent staff who keep you informed, quick and very reasonable delivery cost, wardrobe looks lovely, our second purchase from this company, delivery /installers very polite and did a great job

Reply from Deepvalleyfurniture
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.