Deer Box Ltd Reviews 1,722

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the meat, noting its taste, tenderness, and low-fat content. Many appreciate the variety of items offered and the ease of ordering. The delivery service is frequently highlighted for its speed, efficiency, and the exceptional packaging that ensures products arrive still frozen and well-protected. However, some customers experienced issues with the delivery process, such as packages being left in incorrect locations, delayed deliveries, or items arriving partially defrosted. A few people also mentioned receiving incorrect items in their order or having difficulty with communication regarding missing parts of their order.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality of the... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products. Many... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering from... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the professional, prompt, and... See more

Based on these reviews

Rated 5 out of 5 stars

First order from this company and was surprised at the variety of game on offer. Only had one of my purchases so far and it was absolutely beautiful. Can't wait to try the others. Delivery was... See more

Rated 5 out of 5 stars

First order from Deer Box and I am very impressed. The packaging was excellent with everything still frozen solid when it arrived which it did the next day after dispatch. The combination of the woo... See more

Rated 5 out of 5 stars

The usual fast delivery of a still frozen product. The couriers, as usual, left the package where instructed. The meat is super tasty, with very little fat, and cooks up a treat. Highly recommended... See more

Rated 5 out of 5 stars

Top quality venison! I always buy from deer box and have tried all the various cuts of meat and all have been impeccable quality and delicious. I recently had some trouble with DPD delivery and deer... See more


Company details

  1. Natural Foods Store
  2. Butcher Shop
  3. Farmers' Market
  4. Meat Processor
  5. Meat Products Supplier
  6. Meat Wholesaler

Written by the company

Wild venison meat harvested ethically and sustainably, delivered to your door. Be part of the solution and help UK biodiversity by eating super healthy wild venison at home. Wild venison is a delicious, healthy and extremely sustainable protein. The UK countryside has the highest levels of wild deer ever recorded and the effects of these high numbers is having adverse effects on the UK countryside, biodiversity and other wildlife. Wild venison is not farmed, totally free ranging with no medicines, steroids or feeding supplements. Wild venison is a light and delicate meat, low in fat and contrary to belief is NOT strong flavoured. Wild venison is easy and quick to cook and can be used to replace traditional meats such as beef and lamb in every day recipes from steaks to curry to Bolognese. Deer Box brings you fully FSA inspected wild venison, sustainable and ethically harvested and expertly butchered delivered direct to your door. What makes Deer Box different is that all the venison that is inspected and butchered is only taken directly from estates and deer managers. So not only do we know where each animal came from but the venison is listed by species and cut. Why? Because it matters and we believe that the customer should be fully informed. Select standard boxes or make up bespoke boxes with the species, exact cuts and sizes that you require. Orders are dispatched twice weekly on Tuesdays and Thursdays and are delivered on a next day service to your door. With no minimum order value and free delivery on orders over £120, Deer Box is extremely flexible and offers the largest choice of venison in the UK. So if you like the idea of a meat that is tender, easy to cook, super healthy and by eating this super protein at home you are helping the UK countryside and its wildlife then look no further and give DeerBox and try. Use the code FIRSTBOX at checkout for free delivery on your first order.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 40% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent

There were delivery issues, but regular and detailed updates by email, together with prompt replies to questions maintained the same administrative and communication standards that I associate with the venison itself - all aspects of this company are excellent from a repeat customer's perspective.

April 7, 2026
Rated 5 out of 5 stars

Pleasure to deal with

Good online selection. Products and offers in stock. Honoured discount shown online but no longer available. Good communication. Tom dealt quickly with issue caused by courier. Arrived quickly and well packaged.
Burgers were excellent value and cooked and tasted well, although all commented a bit peppery.
Would definitely use again.

April 6, 2026
Rated 5 out of 5 stars

The order arrived very promptly

The order arrived very promptly, although the packaging had been damaged. I did not realise that the meat would come frozen. The amount of frozen wrapping had hardly started to thaw, so I think sending out fresh meat would not be a problem. I had intended to cut one of the joints in two, but I will have to think of a way round this. I look forward to tasting the meat.

March 27, 2026
Rated 5 out of 5 stars

Superb selection & amazing flavour

First order from this company and was surprised at the variety of game on offer.
Only had one of my purchases so far and it was absolutely beautiful. Can't wait to try the others.
Delivery was super quick and everything was well packaged and labelled.

March 30, 2026
Rated 1 out of 5 stars

Part order missing and despite 2 emails…

Part order missing and despite 2 emails to company not even an acknowledgment

March 27, 2026
Deer Box Ltd logo

Reply from Deer Box Ltd

Dear James,

I have just searched your name on our system, your email somehow went into our junk folder. I will send you over an email now showing this and send out the missing product.

Best Wishes

Tom

Rated 5 out of 5 stars

Professional service.

Your products are excellent, your service prompt and reliable. Packaging is high standard, even poor handling by delivery drivers doesn't result in damage except to the cardboard box. Your commitment to your customers, staff and community is admirable.

Well done overall.

March 26, 2026
Rated 5 out of 5 stars

Easy to order from website

Easy to order from website, which is very clear and well laid out. The order came a day earlier than expected. It was well packed and was still frozen when I came to unpack it at the end of the day. Had the burgers that evening which were moist, well flavoured and delicious.

March 26, 2026

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