Highly recommend Deesup! - In case you're still wondering....Yes, it's a great company. Go ahead and order it. :) - Great customer service. Daniele especially went above and beyond to help me w... See more
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This is hands down the best service for ordering antiques in Italy. Certainly many of the items can be costly, but we ordered 7 vintage chairs and the quality is exactly as described. Fantastic condit... See more
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My first purchasing experience at Deesup.com has been magnificent - just like the pieces of furniture on offer from a multitude of sellers. The Deesup support team is very helpful (and quick to reply)... See more
Company replied
First purchase was ok. I am quite satisfied both with your negotiation option and the delivery. But with second one it was a failure! I negotiated with the seller a very good price but you are not de... See more
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Company details
Written by the company
Deesup è il canale per vendere e acquistare arredi iconici, provenienti da show-room e venditori privati: arredamento, illuminazione e complementi di soli marchi selezionati.
Contact info
corso di Porta Romana, 61, 20122, Milano, Italy
- info@deesup.com
- deesup.com
4.4
Excellent
884 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Deesup
Hello Cicinato,
Thank you so much for your kind words!
We’re thrilled to hear that everything went smoothly and that you had a perfect experience!
Making buying and selling design pieces easy, safe, and enjoyable is exactly what we aim for at Deesup.
See you soon,
Deesup Team
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Fast and very good service 🤩
Fast and very good service. We bought a glass lamp; everything was very nicely and securely packed.
February 12, 2026
Reply from Deesup
Hi Maria,
Thank you so much for your kind words!
We’re delighted to hear that you were happy with the service and that your glass lamp arrived safely. Careful and secure packaging is especially important to us when it comes to delicate design pieces, so it’s great to know it met your expectations.
See you at your next purchase!
Deesup Team
Excellent experience
Excellent experience. Great communication and delivery as hoped for.
January 28, 2026
Reply from Deesup
Hello,
Thank you so much for your wonderful review!
We’re truly happy to hear that you had such a positive experience that met your expectations.
We work every day to make buying second-hand design simple, safe, and enjoyable.
See you at your next purchase!
Deesup Team
Horrible customer service
Some friction with customer service that ultimately was resolved to all parties satisfaction.
I think you need to adjust delivery expectations and clearly communicate what is possible.
All good - buy with confidence
December 9, 2025
Reply from Deesup
Hello David,
We’re sorry to hear about your experience and for the frustration caused during the shipping process.
We acknowledge that there were delays, mainly due to the size of the item and the non-standard delivery destination, which required additional handling and coordination. Throughout this process, our team worked actively to manage the situation and keep the delivery on track.
Despite the initial difficulties, the shipment was ultimately completed successfully. We appreciate your feedback and regret that the experience did not reflect the level of service we aim to provide.
We hope to assist you again in the future.
Best regards,
Deesup Team
direct and easy shopping
November 6, 2025
Reply from Deesup
Hi Simone,
Thank you for your kind feedback!
We’re happy to know that your purchase experience was smooth and straightforward.
See you at your next design purchase!
Best regards,
Deesup team
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Reply from Deesup
Hello,
Thank you so much for your feedback!
We’re glad you had a fast and smooth experience, and that you found our service reliable. We look forward to helping you discover and sell more amazing design pieces!
Best regards,
Deesup team
Beautiful experience
My experience with the platform is excellent, customer service is always available and sales have always gone very well! Highly recommended
October 17, 2025
Unprompted review
Reply from Deesup
Hello Paolo,
Thank you so much for your kind words!
We’re really happy to hear that your experience on Deesup has been so positive. Our goal is to make selling and buying design easy, safe and enjoyable for everyone in our community.
Thanks for recommending us!
the Deesup team
Great customer service and attention to…
Great customer service and attention to detail with our order, the packaging and the communication before and after the items were delivered.
July 25, 2025
Reply from Deesup
Hi Rob,
Thank you so much for your kind feedback!
We’re delighted to hear that our service and product met your expectations. At Deesup, we aim to make discovering and receiving unique design pieces a smooth and enjoyable experience.
We look forward to helping you find your next design item!
Best regards,
The Deesup Team
Reply from Deesup
Hi,
Thank you so much for your feedback!
We’re thrilled to hear that your item arrived in perfect condition. Customer experience is always at the heart of what we do, and it’s wonderful to know our service met your expectations.
We hope to help you discover your next design piece soon!
Best regards,
The Deesup Team
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They advertise items from our shop
They advertise items from our shop, with our photos, without us knowing??? Don't trust this website!
June 3, 2025
Unprompted review
Reply from Deesup
Hello,
thank you for your message and for bringing this to our attention. We contacted you promptly and have already addressed the issue—the product was in fact not for sale when we checked.
As previously stated, it is important to specify that it is our vendors who choose the photos to upload.
If you have any other concerns or questions, we’re always happy to help!
Best regards,
the Deesup team
Reply from Deesup
Hi there,
Thank you so much for your amazing feedback!
We’re thrilled to hear you had an excellent experience.
See you soon,
the Deesup team
Everything was perfect
Everything was perfect. Fast delivery, fast service. Quality great!
April 7, 2025
Reply from Deesup
Hello,
Thank you so much for your kind words!
We’re thrilled to hear everything went perfectly, from the delivery to the quality of the product.
It’s always a pleasure to know our service meets your expectations.
Enjoy your design piece!
See you soon,
the Deesup Team
Fantastic website, good service
February 27, 2025
Reply from Deesup
Hello Gerald,
Thank you so much for your kind words!
We’re thrilled that you had a great experience with us.
We hope to be able to assist you again in the future!
The Deesup team
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I bought an Opla chair from Ozzie…
I bought an Opla chair from Ozzie Italia. Fast delivery 🚚, the product was perfectly packed. Perfect condition. I am very impressed
January 29, 2025
Reply from Deesup
Hello Katya,
Thank you so much for your review!
We're thrilled to know that you are so satisfied with your order.
By choosing a pre-loved design piece, you've made a sustainable choice, giving new life to a high-quality item.
Best wishes,
Deesup Team
Great products and perfect service
Great products and perfect service!
I ordered shortly before Christmas and the team helped me getting the package ready quickly and shipping it with DHL which arrived just on time. I wish I could thank the seller :)
December 27, 2024
Reply from Deesup
Hello,
Thank you so much for your kind words!
We’re thrilled to hear that you were satisfied with both our products and the service provided.
We always strive to ensure a smooth and timely experience, especially during busy periods like Christmas.
We will certainly pass along your thanks to the seller!
Best regards,
Deesup Team
My first time at Deesup - very good experience
My first time at Deesup. Experience was nice. I found my design piece and Deesup organized the delivery to germany. Took a bit of time - but that is normal in european delivery over borders. So now I have my nice Porro Chair and i can recommend this platform.
October 4, 2024
Reply from Deesup
Hello Thomas,
Thank you for your kind review!
We're happy you enjoyed your buying experience and that your beautiful Porro Chair arrived safely.
Choosing pre-owned design pieces is not only a stylish choice but also a sustainable one, and we appreciate your contribution to this approach.
See you soon!
The Deesup Team
Highly recommend Deesup!
Highly recommend Deesup!
- In case you're still wondering....Yes, it's a great company. Go ahead and order it. :)
- Great customer service. Daniele especially went above and beyond to help me with my very complicated delivery requirement.
- What an amazing way to be kind to our planet by using furniture that is no longer needed.
September 25, 2024
Unprompted review
Reply from Deesup
Hi Chloe,
Thank you for the wonderful review! We're thrilled that you had a great experience with Deesup and that our team could assist with your delivery.
We're happy to share the same passion for sustainability by giving furniture a second life.
The Deesup team
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Takes ages to get a product approved.
Takes ages to get a product approved.
August 16, 2024
Unprompted review
Reply from Deesup
Hello Andreas,
Thank you for sharing your opinion with us.
Our Product team works hard every day to carefully manage the release of new products, and the timing may vary depending on the volume of requests we receive.
We thank you for sharing your opinion with us!
The Deesup Team
Thank you!
Deesup is the best place to find what you want. I come from Greece and despite the fact that Greece is not yet in the countries that the company normally deal with for shipping, they did more than their best to serve me.
Giulia thank you so much for your help. You are so professional and exceptional in your job!
Now I have again the same four Calligaris red plexiglass chairs in my kitchen.
The one had broken and I couldn’t find a new from the Calligaris shop, but I was lucky to find it in Deesup!
I am so grateful!
Anastasia 🌸🌸🌸
July 10, 2024
Reply from Deesup
Thank you Anastasia for your kind review, it is much appreciated.
The customer support service counts a lot for us and for the entire community, we know we can help to make some dreams tru as in your case.
Second-hand is always an opportunity to find pieces not available anywhere else, it also helps the planet!
See you in the next purchase!
Kind Regards,
Deesup Team
No money received yet.
After one month from the sale, I haven't received the money yet.
May 22, 2024
Unprompted review
Reply from Deesup
Ciao Natalia,
Ci dispiace molto per il disagio che hai sperimentato, a cui abbiamo posto rimedio poco dopo la tua segnalazione.
Ci impegniamo ogni giorno per offrire il miglior servizio possibile in termini di serietà ed esperienza dell'utente, e il tuo feedback è molto importante per noi. Speriamo di poter lavorare ancora insieme presto e garantirti un'esperienza ancora migliore..
Grazie per la tua pazienza e comprensione.
A presto,
Il team Deesup
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