I liked going at my own pace, about 3 days for me. It was really interesting, informative and surprisingly fun. It's made me stop and rethink about driving, safety issues, and just playing it smart... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
This online class was amazing! It let me go at my own pace, and I could visually follow along with the audible reading of the material. There were tests spaced every so often to keep me on my toes! Th... See more
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I chose this company (DDI) after reading reviews of various programs. I noticed some complaints about other companies being slow or non-existent to reply to inquiries. That is a big concern especial... See more
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This was a very convenient method doing the pre-licensing course. However, I took far longer than 5 hours. Sure you can probably breeze through and risk failing the course by not properly reading and... See more
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Company details
About Defensive Drivers Institute
Written by the company
Defensive Drivers Institute is a leading online platform providing comprehensive driver education services across the United States. Our organization is committed to promoting safe driving practices and equipping aspiring drivers with the knowledge and skills needed to navigate the roads responsibly.
New York 5-Hour Online Pre-Licensing Course
Our NYS DMV approved program is designed for new drivers seeking their first driver's license in New York. This course provides essential training on traffic laws, safe driving habits, and defensive driving techniques. It is conveniently available online, allowing students to learn at their own pace and from the comfort of their own homes.
Arizona Defensive Driving Course
This course is designed specifically for drivers who need to meet court requirements and clear their driving record. Approved by the Arizona Supreme Court, this course allows you to dismiss one eligible ticket every 12 months.
With our user-friendly online courses, we have helped thousands of individuals become confident and responsible drivers. Our programs are designed by experts in the field to ensure that learners receive the most up-to-date and effective education. We offer a wide range of courses, from defensive driving to traffic school, each tailored to meet the specific requirements of different states.
Our commitment to excellence and customer satisfaction is reflected in our top-rated services and the positive feedback from our valued customers. We strive to offer the highest quality education to foster a safer driving environment for everyone. Whether you are a new driver preparing for your road test or someone looking to improve your driving skills, Defensive Drivers Institute is here to guide you every step of the way.
Contact info
4600 East Washington Street Suite 300 - #224, 85034, Phoenix, United States
- 833-921-0217
- info@defensivedriversinstitute.com
- defensivedriversinstitute.com
4.7
Excellent
673 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Defensive Drivers Institute
Thank you for your 5-star review! We're glad you found the course easy to understand and painless to complete. We appreciate you choosing Defensive Drivers Institute!
Everything well explained and I was…
Everything well explained and I was able to complete it while staying on work schedule
September 11, 2026
Reply from Defensive Drivers Institute
Thank you for your 5-star review, David! We're glad you found everything well explained and that the flexibility to complete the course around your work schedule made it manageable. We appreciate you choosing Defensive Drivers Institute!
Reply from Defensive Drivers Institute
Thank you for your 5-star review, May! We're glad you found the readings engaging and the course very informative. We appreciate you choosing Defensive Drivers Institute!
I liked I passed the test
I liked I passed the test . It was the most boring 5 hours of my life . It’s extra hard when theres so many typos and messed up dialogue in the course.
September 9, 2026
Reply from Defensive Drivers Institute
Thank you for your 3-star review, Patrick! We're glad you passed the test.
We appreciate your feedback about the course being boring. We try to make the material as engaging as possible, but we understand that basic driver information in a first-time driver course probably isn't going to be super exciting for everyone. That said, your concerns about typos and messed up dialogue are important. Our customer service team will be reaching out to get specific examples so we can review these issues with our curriculum team.
Thank you for choosing Defensive Drivers Institute!
DDI was easy to navigate!
DDI was easy to navigate!
Certificate easily available after completion...
I am very pleased from start to finish!
September 13, 2026
Reply from Defensive Drivers Institute
Thank you for your 5-star review, Karen! We're thrilled to hear you had such a positive experience from start to finish. We're especially glad you found the course easy to navigate and that getting your certificate after completion was straightforward. We appreciate you choosing Defensive Drivers Institute!
Reply from Defensive Drivers Institute
Thank you for your 5-star review, Anu! We're glad you found our course very useful and easy to understand. We appreciate you choosing Defensive Drivers Institute!
I’ve taken this course before
I’ve taken this course before, it’s super simple, and easy to follow. Definitely recommend for first time drivers!
September 12, 2026
Reply from Defensive Drivers Institute
Thank you for your 5-star review and recommendation! We're thrilled to hear you found it super simple and easy to follow. Your recommendation to first-time drivers means a lot to us. We appreciate you choosing Defensive Drivers Institute!
Straightforward
Straightforward, easy to grasp material. Engaging enough to keep going. Lowest price.
September 12, 2026
Unprompted review
Reply from Defensive Drivers Institute
Thank you for your 5-star review, Lisa! We're glad you found the material straightforward and easy to grasp, and that the course was engaging enough to keep you motivated. We're also pleased you appreciated our competitive pricing. We appreciate you choosing Defensive Drivers Institute!
Reply from Defensive Drivers Institute
Thank you for your 5-star review, Fred! We're glad you found our course easy to understand. We appreciate you choosing Defensive Drivers Institute!
User friendly
The process was very user friendly and informative
September 11, 2026
Unprompted review
Reply from Defensive Drivers Institute
Thank you for your 5-star review, Raymond! We're glad you found the process very user friendly and informative. We appreciate you choosing Defensive Drivers Institute!
Reply from Defensive Drivers Institute
Thank you for your 5-star review! We're glad you found our course very useful and easy to read. We appreciate you choosing Defensive Drivers Institute!
Cheap and easy
Cheap and easy.
AI changes to course have resulted in false information in the course.
September 10, 2026
Reply from Defensive Drivers Institute
Thank you for your 4-star review, Sarah!
Our customer support team reached out to you to get specific examples so we can review and address any inaccuracies. We'll have our curriculum team look into the issues you flagged.
Thank you for choosing Defensive Drivers Institute!
Reply from Defensive Drivers Institute
Thank you for your 5-star review, Jonas! We're glad you found the course easy to pass. We appreciate you choosing Defensive Drivers Institute!
Reply from Defensive Drivers Institute
Thank you for your 5-star review, Natina! We're glad you found great value for the money and excellent instructions. We appreciate you choosing Defensive Drivers Institute!
Reply from Defensive Drivers Institute
Thank you for your 5-star review, Orran! We're glad you found our course easy to follow. We appreciate you choosing Defensive Drivers Institute!
Reply from Defensive Drivers Institute
Thank you for your 5-star review! We're glad you found our service excellent, the course easy and effective, and appreciated the great value for money. We appreciate you choosing Defensive Drivers Institute!
Reply from Defensive Drivers Institute
Thank you for your 5-star review, Jeffery! We're glad you found the course self-explanatory and that your advice to just listen will help other students. We appreciate you choosing Defensive Drivers Institute!
The AI voice mispronounced a few words
The AI voice mispronounced a few words. Especially in part 12.
September 1, 2026
Reply from Defensive Drivers Institute
Thank you for your 2-star review, Moondog. We appreciate the feedback about the mispronunciations in part 12. We'll look into that.
If there's anything else we could have done to earn those other stars, we'd love to hear from you.
Thank you for choosing Defensive Drivers Institute!
I thought ir was very educational.
I thought ir was very educational.. Things i didn't know.. Also I did it on my time..
September 1, 2026
Reply from Defensive Drivers Institute
Thank you for your 5-star review, Kathie! We're glad you found the course very educational and learned new things. We're also pleased that the flexibility to complete it on your own time worked well for you. We appreciate you choosing Defensive Drivers Institute!
Easy and Convenient NY 5-Hour Pre-Licensing Course
I had a good experience with the 5-hour pre-licensing course. The website was easy to use, and I liked being able to complete everything online at my own pace. The course covered a lot of useful information about defensive driving, traffic laws, impaired driving, road safety, and what to expect as a new driver. The quizzes after each module also helped reinforce the material. Overall, I would recommend it to anyone in New York who needs to complete their 5-hour pre-licensing requirement online.
August 27, 2026
Reply from Defensive Drivers Institute
Thank you for your 4-star review and recommendation, Alexander! We're glad you had a good experience with our 5-hour pre-licensing course and appreciated the easy-to-use website, self-paced format, and comprehensive content. We're also pleased the quizzes helped reinforce the material.
Since it sounds like you had such a positive overall experience, we'd love to know what we could have done to earn that 5th star. We're always looking for ways to improve!
Thank you for choosing Defensive Drivers Institute!
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