Defera Reviews 10

Good customer service via email. Would recommend to try to do business over the phone if possible but great app and service !

Excellent, got a little worried about a payment that wasn’t taken out, but they corrected it right away will use again

Everything was great made on time payments received my e ticket confirmation when last payment was made definitely recommmed this service to others will be using again in the future thanks Defera 5 stars!!

Everything was sample from the booking,payments and receiving confirmation for the flight after last payment

Good company, always a prompt response when I had a question. Will use in the future.

I recently completed the final installments for my flight, and I must say, the entire process was an absolute breeze. From start to finish, everything went smoothly, and I couldn't be happier with the experience. The customer service was truly top-notch, always attentive and eager to assist. Every email inquiry I sent was met with a prompt and helpful response, often within minutes. It’s clear that the team is dedicated to ensuring a seamless experience for their customers, and it made a significant difference in my booking process. I felt well taken care of at every step, and I’ll definitely be using their services again in the future.

I was unsure about how this process might go, what to expect, and if it would work out. The design choices are sleek but have a mysterious appearance.

Thankfully it did!

I will say I think more could be done to provide peace of mind. For example, presenting more details about what to expect prior to selecting this service as an option and adjust user interface to find things more easily.

That all being said, I found success with this service and that is thanks to the incredibly responsive real person communication.

I would recommend this service because of this.

Defera is now my only go to for booking flights. I travel often and am so happy I stumbled across this amazing company! Not only do I not have to pay for tickets completely up front but they help me every step of the way. Communication is 5 stars alone. I highly recommend them!

My experience with Defera was easy and smooth. Anytime I needed any in regards to my flight they emailed me back in a timely manner. I would highly recommend using Defera to fly again.

Made it easy for me a book a flight.
The company communication is a little inconsistent between agent/customer overall I’m satisfied.