While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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I ordered a shirt and it didn’t ship for 2 weeks, didn’t get any updates either. When I asked customer service about it they said it was out of stock. It looked like it was in stock on the website when I bought it. I don’t know if I would’ve got my money back if I didn’t go bother customer service.
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Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
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Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
