DEI Reviews 11

Terrible service. Both them and the Deddie platform. Lack of coordination. They are putting automatic meter readers and then they send you messages to send them the reading! If you don't have an automatic meter reader, then they don't come to measure! I had a case that they had NOT read the meter for 2 years. I wonder whether the management layer in these two companies is of any value. They would release much more shareholder value if they all went home. Their customers would not be worse off in terms of service, while their investors would be releived.

Been struggling to get a payout on 2 of my accounts of 8k and it's been 2 months and never got a single reply from deifunded they giving false breach to avoid giving the traders the due payout

I have always had a good experience shopping with dei. And now with upgrade in their online portal and improved service, shopping expeience is even better.

It has been a month and my refund is still not made. I may have forgotten to give my account details but no mail or calls from them regarding my refund. Very bad service.

Have to give no star for such a bad customer service. Item is defective when we brought and they are not replacing.Till now never seen such service.Suggest not to buy.

Great Experience! Prompt Delivery! Will continue patronize from Dei.

Very poor service. While taking order they accept and later cancel important items saying vendor not having stock. conveniently charging delivery fees $8 and taking advantage of this lockdown situations. Refund is through voucher and you are forced to use their service again. This is cheating.

waiting for my refund as no replied given since last Friday till now as my credit card has been charged and I want to know when would I really get it have been more than five days

I have several times placed orders with DEI. Every time my experience was really good as they delivered my items on time. The items were good. Very fast and efficient service. Thanks DEI.

Good value for money and quality is nicer than I thought it would be for the price. Delivery is really fast, I received it on time as described. Strongly recommend.