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DeLaChat Reviews 2,179

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,473 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform active and easy to navigate. Many appreciate the friendly and welcoming staff, highlighting their empathy, politeness, and helpfulness. People also enjoy the quality of connections made, describing the individuals they interact with as classy, beautiful, and communicative. However, some people were dissatisfied with the pricing and payment structure, noting that costs can add up quickly and that messaging often requires payment. A few other people also felt that the website had some technical issues, such as problems with photo uploads, jumpy scrolling, or high CPU usage, and wished for features like message editing.

What people talk about most

User experience

Customers generally had positive experiences with the user experience, finding the site easy to navigate and... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the staff for being empathetic, polite, and... See more

Website

Reviewers highlight ambiguous aspects of the website. While some customers praise the site for being easy to... See more

Price

People report negative experiences with price, consistently finding it too expensive. Many reviewers feel... See more

Payment

Consumers express strong dissatisfaction with the payment system. Many feel that the site requires excessive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the opportunity to chat with many different people. It’s a good chat site if all you want to do is pay to chat. I’d like some way to be able to meet the person so we can see how each is in pers... See more

Company replied

Rated 4 out of 5 stars

Thank you for correcting a problem that was not done by myself as I was just entering an email from the website

Rated 4 out of 5 stars

I have just signed on and the sec I was done had 6 messages. The men are handsome but the pics are too perfect making me question the site.

Company replied

Rated 3 out of 5 stars

I’ve been talking to this guy a lawyer from Colombia for a year and three month. 3500credits I spend is worth it since I found a very nice man who is beautiful inside and out. Too bad untill now we ca... See more

Company replied


Company details

  1. #18 of 33 best companies in Social Media Agency

About DeLaChat

Written by the company

Delachat

Delachat is a social interactions platform where stories, ideas, and traditions come together in conversations that inspire and uplift. It’s a space for people who enjoy meaningful dialogue and the excitement of discovering how others experience the world.

Here, every message opens the door to something new. Whether you're sharing a tradition, learning about another lifestyle, or reflecting on a fresh perspective, Delachat helps you connect with people who are open, curious, and kind.

The platform is designed to make communication feel natural and emotionally engaging. There’s no pressure—just the opportunity to exchange thoughts, be present, and enjoy sincere interaction that can shift your thinking and brighten your day.

It’s not just about getting to know people—it’s about understanding life from different points of view. These exchanges often lead to powerful realizations, unexpected common ground, and friendships built on mutual respect.

Join Delachat and feel the joy of shared stories—because every perspective adds color to your own.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

All fake bots

April 12, 2026
DeLaChat logo

Reply from DeLaChat

Hi Karl,

Safety and security are our top priorities. We maintain a zero-tolerance policy for fraud, deceptive behavior, and any misuse of the platform. All users are expected to follow the Terms of Service.

If you notice suspicious profiles or activity, you can report or block them directly on the platform, or contact support@delachat.help, so the case can be reviewed.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Be patient

Actually getting to tal you a woman

April 11, 2026
DeLaChat logo

Reply from DeLaChat

Hi Cupid,

Nice to see you’re having a positive experience here!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

very expensive and good people

very expensive and good people - the bios miss height which is a pity -

April 11, 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi there,

Glad to hear the platform is meeting your expectations!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Qiuck

Qiuck , to the point , helpful

April 10, 2026
DeLaChat logo

Reply from DeLaChat

Hi Michel,

Good to know you’re enjoying your time here!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I join this platform today

I join this platform today. And I chatted with 3 ladies already. They all sounded great. Thanks

April 3, 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Jean,

Glad it’s been a good experience for you overall!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars
DeLaChat logo

Reply from DeLaChat

Hi there,

Registration and basic features are available without charge, while credits are used for additional communication options, allowing you to choose how you use the platform.

If you have questions about how this works, please contact support@delachat.help for more details.

Best regards,
Sofia from DeLaChat

Rated 2 out of 5 stars

I requested my account to be deleted 2…

I requested my account to be deleted 2 weeks ago a nothing happened except a message to say it was being dealt with by customer service team. When I started chatting to someone it took 8 simple requests of please delete my account with repeated counter offers before my very clear request was processed. I could understand an initial attempt to keep my service but to have to ask 7/8 times the same request was excessive.

April 9, 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Please contact support@delachat.help with your account details so the team can review how your request was handled and ensure everything is fully completed.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

There really wasn't an issue

There really wasn't an issue. Anna had sent me an email regarding National Pet Day asking if there are any pets in the household. When she reminded me, I told her about how there came to be 5 dogs in our household. She was very appreciative of the story I related to her about how there came to be 5 dogs in this home.

April 9, 2026
DeLaChat logo

Reply from DeLaChat

Hi Jeff,

Happy to know you’re having a comfortable and pleasant experience!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

It cost to much just to chat

It cost to much just to chat

April 10, 2026
DeLaChat logo

Reply from DeLaChat

Hi Kev,

Registration and basic features on the platform are free, while credits are used to access additional communication options and create a more flexible, personalized experience. This way, you decide how much and how often you’d like to engage.

If anything about the pricing or how credits are used feels unclear, our support team can walk you through it and help you find the best way to use the platform. You can contact them anytime at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 4 out of 5 stars

Everything is good in this app even…

Everything is good in this app even people in this app are great

April 9, 2026
DeLaChat logo

Reply from DeLaChat

Hi Toss,

That’s great to hear, always good when things feel easy and enjoyable!

Best regards,
Sofia from DeLaChat

Rated 4 out of 5 stars

Nothing

Talking to girls

April 8, 2026
DeLaChat logo

Reply from DeLaChat

Hi Stephen,

Good to hear it’s been a smooth experience for you.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

Keeping it real

I just really like the fact that I feel like I'm speaking to a real person and not some scammer trying to get money out of me that's been my experience mostly online

April 8, 2026
DeLaChat logo

Reply from DeLaChat

Hi Chuck,

It’s great to hear that your experience has felt good and that you’ve been able to enjoy your conversations on the platform.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

The cost is a little steep

The cost is a little steep . I have never paid to chat before but this woman (if the pics are her) was the most beautiful I had ever seen . So I had to try.

April 6, 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

You need credits to access certain services on our platform, but you only pay for the services you actually use. You can choose how you communicate and manage your experience based on what works best for you.

If you have any questions about credits or available packages, please contact our support team at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

Great for meeting possibilities but $$

Met some great matches first try, but communication with them becomes expensive fast

April 3, 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Really nice to hear you’re enjoying your time on the platform and meeting new people, that’s exactly what it’s all about.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Not charge so much for someone to get…

Not charge so much for someone to get off within a convo

April 4, 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

You can sign up and explore parts of the platform for free, while additional features use credits depending on how you choose to interact.

If you’d like us to review your experience or assist further, please contact us at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Real genuine,caring, loving

Helping people find they best friend etc.

April 4, 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

It’s great to hear you’re enjoying the chats and connecting with others, that’s what we aim for.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Meeting new people

Meeting new people

April 5, 2026
DeLaChat logo

Reply from DeLaChat

Hi Cobra,

So good to hear you’re having a positive experience!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Feels like bots designed to get you…

Feels like bots designed to get you through the introduction and to the stage where you have to purchase credits to continue

April 4, 2026
DeLaChat logo

Reply from DeLaChat

Hi,

Many profiles on the platform go through verification, and we place strong importance on safety and user experience.

If something felt unclear or you’d like us to review a specific case, please contact us at support@delachat.help, we’ll be happy to look into it.

Best regards,
Sofia from DeLaChat

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