Delaney's Reviews 181

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Nicola at Delaney’s Harold Wood was fantastic throughout our property journey. Nicola was professional, communicative and really went the extra mile to make sure everything came together smoothly. Eve... See more

Rated 5 out of 5 stars

My family cannot recommend Delaney's more highly ! We had a difficult situation that was handled with absolute professionalism and support throughout. We were informed at every single stage of next... See more

Company replied

Rated 5 out of 5 stars

I have used Delaney's for over 15 years and they were my choice to sell my property. Nicola handled the sale and she was very professional throughout the process. She was also very helpful in chasing... See more

Company replied

Rated 5 out of 5 stars

We don’t normally write reviews however we have to mention the staff at Delaneys in particular John Hollis & Jacqui white. John showed professionalism In his part of selling our property, showi... See more

Company replied

Company details

Written by the company

As an independent agent we pride ourselves in offering you a 1st class personal service. Our fully trained, friendly team take the time to listen and understand your exact requirements, and we advise and guide you every step of the way. Whether you are looking for a property to buy or let, or have one to sell or let, we have the facilities and knowledge to help you; and to produce successful results. Our priority is you, and our aim is to achieve the best possible price for your property.


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4.8

Excellent

TrustScore 5 out of 5

181 reviews

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Rated 4 out of 5 stars

Professional, helpful and got us there in the end

Nicola at Delaney’s Harold Wood was fantastic throughout our property journey. Nicola was professional, communicative and really went the extra mile to make sure everything came together smoothly. Even when things got tricky, she kept things moving and always kept us in the loop. We’re so pleased to finally be collecting our keys and couldn’t have done it without her support. Would highly recommend Delaey’s to anyone looking for a reliable and dedicated estate agent. Thank you Nicola! 🏠

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

My family cannot recommend Delaney's…

My family cannot recommend Delaney's more highly !
We had a difficult situation that was handled with absolute professionalism and support throughout.
We were informed at every single stage of next steps and given superb advice and guidance that meant we could feel confident in our agent, something that is not the norm in this industry. Well done Delaney's!

March 31, 2026
Unprompted review
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Reply from Delaney's

Thank you so much for your kind words and for taking the time to share your experience.

We truly appreciate your trust in us during what we understand was a challenging situation. Providing clear communication, honest advice, and consistent support is at the heart of what we do, so it’s incredibly rewarding to hear that this made a positive difference for you and your family.

Your feedback means a great deal to our team, and we’re grateful for your recommendation. If we can assist you in the future, please don’t hesitate to get in touch.

Warm regards,
The Delaney’s Team

Rated 5 out of 5 stars

Fantastic experience buying my first home..

Fantastic experience buying my first home! Highly recommended.

February 6, 2026
Unprompted review
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Reply from Delaney's

Thank you so much for your wonderful review!
we are thrilled to hear you had such a fantastic experience buying your first home. It’s a big milestone and I’m glad the process felt smooth and positive for you. Your recommendation truly means a lot.

Rated 5 out of 5 stars

Flat sale

I have used Delaney's for over 15 years and they were my choice to sell my property. Nicola handled the sale and she was very professional throughout the process. She was also very helpful in chasing up the other party and keeping me updating all throughout tue process. Communication is very key during a house sale and this was maintained. Overall, I would highly recommend Delaney's as they put their customers at the heart of their business.

March 6, 2026
Unprompted review
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Reply from Delaney's

Thank you so much for your loyal support over the past 15 years and for taking the time to share your experience. We’re delighted to hear that Nicola provided such professional and consistent support throughout your sale. Clear communication is something we pride ourselves on, so it’s wonderful to know this made a positive difference for you. We truly appreciate your recommendation and are grateful that you continue to place your trust in Delaney’s.

Rated 5 out of 5 stars

Delaneys

All the staff at Delaneys Harold wood were fantastic always got back to you when they were busy. Also very helpful nothing was to much for them. Thanks for a smooth sale

February 24, 2026
Unprompted review
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Reply from Delaney's

Thank you so much for your kind words. We really appreciate you taking the time to share your experience.

It was an absolute pleasure assisting you with your sale, and we’re delighted to hear that you felt supported throughout the process. Our team always aims to provide clear communication and make everything as smooth and stress-free as possible, so it’s wonderful to know we achieved that for you.

Wishing you all the very best for the future, and please don’t hesitate to get in touch if we can help you again.

Rated 5 out of 5 stars

Delaney’s were very efficient

Delaney’s were very efficient, informative and helpful, advising every step of the way and being completely proactive to every stage of the sale of our house . They are very personable, we would highly recommend them
Ray and Tessa Eggleton

December 16, 2025
Unprompted review
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Reply from Delaney's

Thank you so much for your kind words and recommendation. We’re delighted to hear that you found the process efficient and well-supported from start to finish. It was a pleasure working with you, and we wish you all the very best in your next chapter.

Rated 1 out of 5 stars

Failled to make appointment

They created a valuation without viewing the property which proved to wildly inaccurate

September 1, 2025
Unprompted review
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Reply from Delaney's

Thank you for your review and sorry to note you felt our services didn’t meet your expectation. However we do not know what you are referring to and cannot find a connection. Could I ask for you to contact the office on 01708 349668 and speak to Lee Blackburn the Manager of the branch to enable him to gain a better understanding of the issue you experienced.

Rated 5 out of 5 stars

Excellent Service from start to finish…

Excellent Service from start to finish from Meeting Reece to dealing with Nicola Smith. Nicola has been outstanding in helping push things through that were proving to be a problem,

December 16, 2025
Unprompted review
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Reply from Delaney's

Thank you so much for your wonderful feedback. We’re delighted to hear that your experience was excellent from start to finish. Reece will be pleased to know he made a great first impression, and Nicola will be thrilled to hear her efforts made such a positive difference. She is incredibly dedicated to supporting our customers, and your recognition means a lot. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Friendly expert advice

Friendly expert advice from Nicola Smith throughout the transaction. I first viewed the property at the beginning of October and exchanged contracts in mid December. The process of purchasing the property went smoothly.

December 12, 2025
Unprompted review
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Reply from Delaney's

Thank you very much for your kind review. We’re delighted to hear that your experience was smooth and that Nicola was able to support you with friendly, expert advice throughout the process. It was a pleasure assisting you. We wish you every happiness in your new home and thank you again for choosing us.

Rated 5 out of 5 stars

I just completed on my first home and…

I just completed on my first home and am so grateful for the support of Nicola, Jacqui & the team. They were proactive, supportive and understanding throughout the whole process and helped us get to the finish line. Thanks again!

November 28, 2025
Unprompted review
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Reply from Delaney's

Congratulations on your first home! Thank you so much for sharing your experience. We’re thrilled that Nicola, Jacqui, and the team could support you throughout the process and help you reach the finish line. Your kind words mean a lot to us, and we wish you many happy memories in your new home!

Rated 5 out of 5 stars

Highly recommend

Thankful to the team - Lee and Nicola especially - on a great experience on purchasing our family home. Always kept informed. Highly recommend

November 1, 2025
Unprompted review
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Reply from Delaney's

Thank you so much for your kind words! We’re delighted that Lee, Nicola, and the team could make your home-buying experience a positive one and keep you informed every step of the way. Congratulations on your new family home and we really appreciate your recommendation.

Rated 5 out of 5 stars

Very supportive, caring and professional

We recently went through the process of buying our first home, and although the purchase ultimately didn’t go through due to issues on the buyer’s side, we cannot praise Nicola and the Delaneys team enough. Nicola has been incredibly supportive at every stage, keeping us updated and never leaving us feeling anxious. Her professionalism, patience, and genuine care made a potentially stressful experience so much easier. We are so grateful for all her help and would highly recommend her to anyone looking for a knowledgeable and reassuring estate agent.

November 6, 2025
Unprompted review
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Reply from Delaney's

Thank you very much for your kind review. We are delighted to hear that you felt supported and well-informed throughout your home-buying journey. While we are sorry that the purchase did not proceed on this occasion, it was a pleasure assisting you, and we greatly appreciate your thoughtful feedback. Your recommendation means a great deal to us. We wish you every success in finding your new home and would be pleased to support you again in the future.

Kind regards,
The Delaney's Team

Rated 5 out of 5 stars

Outstanding

The professionalism, persistence with pushing my seller and solicitors and regular updates

October 30, 2025
Unprompted review
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Reply from Delaney's

Thank you so much for your kind words. We’re really pleased to hear that our professionalism, persistence, and regular updates helped make the process smoother for you. It was a pleasure supporting you throughout your transaction, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, we’re always here to help.
The Delaney's team

Rated 5 out of 5 stars

Delaneys where can I start?

Delaneys where can I start? The amount of support and guidance that Nichola gave us was invaluable! She was always with us throughout the process always available to help in any way she could and if not for her we probably wouldn’t have got everything done in time to be in our new home. Along with all of this she even arranged a new home hamper for me and my wife which we adored! Nichola will always be remembered by me and my wife and we cannot thank her enough for everything that she’s done for us!

October 18, 2025
Unprompted review
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Reply from Delaney's

Thank you so much for your kind words! We’re absolutely thrilled to hear that Nichola was able to support you so well throughout your journey — she truly does go above and beyond for every client, and it means the world to us that her efforts made such a difference to you both.

We’re so glad everything came together in time and that you’re now happily settled in your new home. It was a pleasure to be part of this exciting chapter in your lives, and we’ll be sure to pass on your lovely feedback to Nichola — she’ll be over the moon!

Wishing you all the happiness in your new home, and thank you again for choosing Delaneys.

Warmest regards,
The Delaneys Team

Rated 5 out of 5 stars

Professional and Caring Company

Delaney’s had been recommended to me by a former neighbour who had a great experience when selling her home. I am so glad I followed her lead as I received the best service from them! I have particular gratitude to Nicola in the Sales Progression Team, who proved to be such a support throughout the process. If you are thinking of selling your home I cannot recommend Delaney’s highly enough!

October 6, 2025
Unprompted review
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Reply from Delaney's

Thank you so much for your kind words and for taking the time to share your experience! We’re absolutely delighted to hear that you felt supported throughout the process and that Nicola was able to make such a positive impact—she’ll be so pleased to receive your special mention. Recommendations like yours truly mean the world to us, and we’re so glad you chose to work with Delaney’s. Wishing you all the best in your new chapter, and thank you again for trusting us with your sale!

Rated 5 out of 5 stars

Fantastic Service from Delaney’s!

Fantastic Service from Delaney’s!

We can’t thank Delaney’s enough for all their help throughout the sale of our property. They have been absolutely amazing from start to finish — always professional, friendly, and proactive.

A special thank you to Nicola, who went above and beyond to keep everything on track. She was always there to answer our questions, chase solicitors, and manage the chain to make sure our completion went smoothly as she could. Her dedication and professionalism made such a difference, and we’re truly grateful for all her support.

We wouldn’t hesitate to recommend Delaney’s to anyone looking to sell their home — a first-class service all the way!

October 10, 2025
Unprompted review
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Reply from Delaney's

Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with us throughout the sale of your property.

Nicola will be especially thrilled to receive your kind words — she’s incredibly dedicated, and it means a lot to know her efforts made such a difference for you.

We really appreciate you taking the time to share your feedback and for recommending us so highly. Wishing you all the very best in your new home, and please don’t hesitate to get in touch if we can ever help again in the future!

Warm regards,
The Delaney’s Team

Rated 5 out of 5 stars

Jackie and Nicola have been incredible…

Jackie and Nicola have been incredible in helping us purchase our new home. Thank you so much again for everything!

October 8, 2025
Unprompted review
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Reply from Delaney's

Thank you so much for your kind words! It was an absolute pleasure helping you find your new home. We're thrilled to have been part of your journey and are so glad we could support you throughout the process. Wishing you all the best as you settle in – congratulations again!

Rated 5 out of 5 stars

Outstanding Estate Agent

From start to finish we were kept informed of progress and helped through the process if we were unsure of anything. So glad we chose Delaneys for our sale

September 30, 2025
Unprompted review
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Reply from Delaney's

Thank you so much for your kind words! We're delighted to hear that you felt supported and well-informed throughout your sale. It was a pleasure working with you, and we're so pleased you chose Delaney's. Wishing you all the best for the future!

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