Delicious Ideas Food Group Reviews 52

TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

I have generally had a positive impression of the company; however, I have been consistently disappointed by product availability. Most of the items I need are either out of stock or still in produc... See more

Rated 5 out of 5 stars

Nina at Delicious Ideas Was very Helpful with choosing GF & non Dairy Products that meet our customers expectations She has Great Knowledge of all the products in the Range Free Samples w... See more

Company replied

Rated 5 out of 5 stars

Whenever I ring up Delicious/Sweet Ideas I am always met with an amazing and friendly and also importantly efficient service. Nina and Becci are just lovely too! We always manage to have a little gig... See more

Company replied

Rated 5 out of 5 stars

Love working with Delicious Ideas Food Group - Ever since I was 21 they have been super helpful, kind and despite all the obstacles thrown at them, especially recently, have kept their heads above wat... See more

Company replied

Company details

  1. Catering Food and Drink Supplier

Written by the company

Delicious Ideas Food Group are a food business located in Peterborough, UK. The company supply's food-service sites around the UK with healthy snacks, confectionery and drinks. They also have a large packing division.


Contact info

3.9

Great

TrustScore 4 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Constructive feedback

I have generally had a positive impression of the company; however, I have been consistently disappointed by product availability. Most of the items I need are either out of stock or still in production. In addition, I have not been provided with clear or reliable timelines, and when estimated dates are given, they are often inaccurate.

I was also dissatisfied with the level of customer service I received over the phone, as the representative came across as somewhat rude and unhelpful. Furthermore, it has been nearly five months, and I have yet to receive any follow-up communication regarding my inquiry.

May 12, 2026
Unprompted review
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Rated 4 out of 5 stars

Good website

Good website, it’s straightforward to use. Good selection of products

August 29, 2025
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Hi Paul,

Thank you for your review. Please let us know if there is any way we can improve the experience for you.

Kind regards,
DIFG Team

Rated 1 out of 5 stars

Disappointing

Out of stocks, driver calling to ask where to put delivery instead of reading instructions, commodity missing had to ask for refund. Wrong pricing on website breaching contract law .....not a great start!!!!

March 11, 2025
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Rated 5 out of 5 stars

great service

great service. great products

September 30, 2024
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Reply from Delicious Ideas Food Group

Hi Emil,

Thank you for your lovely review!

Kind regards,
Team DIFG

Rated 5 out of 5 stars

Delicious ideas have great customer…

Delicious ideas have great customer service representatives!
We usually deal with Nina and she is fantastic.
Friendly, informative and usually knows what I need before I do!
Can’t praise her or the company enough.

October 2, 2024
Unprompted review
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Reply from Delicious Ideas Food Group

Hi Louiza,

Thank you so much for your words and positive review! It's a pleasure working with you - we have passed your comments on to Nina.

Delicious regards,
Team DIFG

Rated 5 out of 5 stars

Customer Service is no longer a thing of the past.

From registering, placing the order and getting the products delivered, I was communicated with every step of the way. Products arrived on time and safe and sound. The feedback from my office colleagues regarding the products is excellent, they really enjoyed every product I purchased.

August 15, 2024
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Reply from Delicious Ideas Food Group

Hi Bernadette,

Thank you so much for your kind words - we've passed this feedback on to our colleagues. Let us know when you run out of stock!

Best wishes,
Team DIFG

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Rated 5 out of 5 stars

Excellent selection of products

Excellent selection of products - exceptionally well packaged :-)
Whenever a new selection appears, the whole office/factory want to sample new items - Pan Asian is a definite hit. Keep up the amazing work :-)

May 9, 2024
Unprompted review
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Reply from Delicious Ideas Food Group

Hi Amber,

We're so happy you love our new product as well as the others! Thank you so much for your review!

Delicious regards,
Team DIFG

Rated 5 out of 5 stars

Great customer service!!

Great customer service!!
I’m loving the new Pan Asian range it’s amazing 💜

May 2, 2024
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Thank you for your lovely review and for trying our new product! Glad you like it :)

Kind regards,
Team DIFG

Rated 5 out of 5 stars

Noel it’s a star

Great costumer service!!!
Very helpful and always on it, for our bussiness worked as a spot on.
Noel it’s a star and couldnt expect nothing more, very helpful and understandable.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Delicious ideas online catalogue is…

Delicious ideas online catalogue is very helpful and easy to find details and information to make your choices to order and the telephone ordering is great way to order as the staff are helpful and the products are a good quality. Really pleased with this service.

February 20, 2024
Unprompted review
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Reply from Delicious Ideas Food Group

Hi Helen,

This is lovely to hear - we've put a considerable amount of work in our online catalogue in the last year. Thank you.

Happy snacking!
Team DIFG

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Rated 5 out of 5 stars

Great Customer Service!

The customer service that I have experience has been brilliant. All staff answering the phones have been happy to help with Nina and her team being quick to respond to any queries.

Their product knowledge has helped tailor our orders to maximum effect.

February 15, 2024
Unprompted review
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Reply from Delicious Ideas Food Group

Hi Simon,

Thank you for leaving such a positive review!

Kind regards,
Team DIFG

Rated 5 out of 5 stars

Great company

Wide range of high quality products for affordable prices and great customer service!
Regular buyer, never had any issue with products or deliveries.
Should any question come up Nina is always there to help

February 7, 2024
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Hi Roland,

Thank you so much for your lovely review!

Kind regards,
Team DIFG

Rated 5 out of 5 stars

Nothing is ever a problem when calling…

Nothing is ever a problem when calling Nina for my order she always cheerful and very helpful. She’s patient and considerate when inquiring about a product I’ve not used before well done Nina and team.

January 2, 2024
Unprompted review
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Reply from Delicious Ideas Food Group

Hello Pamela,

What a lovely review - thank you so much. We'll pass on your kind words to Nina :)

Team DIFG

Rated 5 out of 5 stars

Excellent Service

On a monthly basis I contact Delicious Ideas for an order, I am always met with such great customer service . Nothing is ever an issue and the products we receive are great quality and delivered in a timely manner.

As a side note , my dealings with the company always seem to be through Nina . Nina is without a doubt an absolute gem to deal with . Always so helpful and diligent and is a joy to work with.

January 3, 2024
Unprompted review
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Reply from Delicious Ideas Food Group

Hi Chris,

Thank you so much for your positive comments, and we're happy to be of service!

We have passed on your lovely comments to Nina!

Kind regards,
The Delicious Ideas Team

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Rated 5 out of 5 stars

Brilliant customers service

Brilliant customers service , excellent products to choose from .

November 13, 2023
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Reply from Delicious Ideas Food Group

Dear Zoltan,

Thank you for your review and for your continued business.

Kind regards,
DIFG Team

Rated 5 out of 5 stars

Been using Delicious Ideas for years…

Been using Delicious Ideas for years and their customer Service has always been exceptional. Shout out to the lovely Nina, always friendly and supportive and nothing is ever too much.

November 17, 2023
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Thank you very much for you positive review :)

Rated 5 out of 5 stars

Delicious Ideas

Nina at Delicious Ideas
Very helpful with a fussy site
Amazing knowledge of products, prices and pack sizes
Great customer service

July 14, 2023
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Hi Tris,

Thank you for leaving us this positive review - we'll let Nina know.

Kind regards,
DIFG Team

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