Delivita  Reviews 

441
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of their products, especially the pizza ovens, which are easy to set up and use, yielding excellent results. Many also highlight the prompt delivery service, noting that items arrived quickly and on time. However, some customers noted issues with product functionality or damage upon arrival, including faulty or broken ovens. A few also experienced delivery problems like delays, missing components, or confusing communication. Some reviewers felt there were issues with how product defects or warranty claims were handled.

What people talk about most

Product

People report positive experiences with product, with many reviewers praising the quality and ease of use of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting prompt and quick... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the excellent build and overall high... See more

User experience

Consumers find the user experience to be positive, with many delighted by the ease of use and quick setup,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... See more

Rated 5 out of 5 stars

Ordered the gas Diavolo with accessories. I was called personally to discuss alternative colour the day I ordered due to stock. So really good service and it arrived the next morning. Great little ove... See more

Rated 5 out of 5 stars

Great product and equally great Pizzas! Instructions easy to follow and the oven makes a great addition to our outdoor kitchen.

Rated 5 out of 5 stars

Delivita are fantastic, they’re customer focused & their attention to detail is amazing. Quality products matched with quality people. Thank you


Company details

  1. Garden
  2. BBQ Area
  3. Cooking Class
  4. Food Machinery Supplier

Written by the company

Delivita is a British brand specialising in high-quality, wood and gas fired pizza ovens, made for Outsiders. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, Delivita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. Delivita also offers a range of accessories to enhance the cooking experience.


Contact info

4.2

Great

TrustScore 4 out of 5

441 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(441)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible experience - avoid or be prepared for trouble

Bought a sabattier butter knife of their subsidiary kitchen gourmet knives. First they took money but didn't havevitem in stock, whennitem eventually came back into stock charged me a fortune to send it via DPD, DPD then cicked upbdelivery by ststingbingsd to be there to sign for v it (?it's a round ended butter knife for gods sake) I had to find out for myself by calling DPD that they had a problem delivering knife due to a technical problem. I rang This supplier to be abruptly treated likecsn inconvenience from someone called Lucy, eventually without any customer care being shown at all I asked for a refund only to be fobbed off by this Lucy person saying she needs to do a return to sender request to DPD and she wouldn't do my refund till DPD had returned the item to them. So nonknige no refund and lost a days wages from work and this company couldn't care less. DO NOT BUY ANYTHING FROM HERE, check out all the other negative reviews a cross their various websites they are shocking. Buy from somewhere like Lakeland where the service and customer care are first class. I will never give this bunch of jokers any business again ever!!!

November 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Simplicity

Literally arrives ready to use. Plug in gas and go. Simple to use, great accessories and fabulous results. Nice colour and a sleek look.

November 4, 2025
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Rated 5 out of 5 stars

Great portable pizza oven the Diavolo

Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizza.
The pizza dough that Delivita make is excellent, stores in the freezer, instructions are simple and they make perfect base.

September 8, 2025
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Rated 1 out of 5 stars

Avoid and definitely do not buy from a third party retailer

Purchased a dual-fuel oven (RRP £1,195) through a third-party retailer, which unfortunately arrived damaged. A replacement was sent, but it too arrived damaged—albeit what appeared to be only cosmetically. As this was the last unit the retailer had in stock, I sought advice from Delivita regarding the safety of keeping the product given the minor damage. I was fobbed off, misled and lied to by their customer service agents. It appears a new company has recently acquired Delivita and is doing everything possible to avoid responsibility for any ovens manufactured prior to the takeover.

I requested technical advice and product support because the oven wouldn’t stay lit when using the gas burner. I was told to contact the retailer, despite the fact that the technical expertise clearly lies with Delivita—not the retailer.

My experience with a £1,195 oven: two units arrived damaged, one failed to function properly, and customer service was dismissive and unhelpful. Absolutely avoid and absolutely do not purchase through a third-party retailer, as Delivita will offer no product support and their warranty and the claims on their website will be meaningless.

Extremely disappointing, especially after having considered these ovens for a very, very long time.

September 17, 2025
Unprompted review
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Reply from Delivita

When you purchase an item, the aftercare and support are the responsibility of the retailer you bought it from. It’s therefore unfair to leave a review for us when the retailer has supplied a damaged product.

Our contract is with the retailer (not directly with you), they are the correct point of contact.

You advised you were offered a substantial discount by the retailer to keep the unit, and you asked us to confirm whether it was safe to use. As this is a gas appliance and the only information we had of the damage was an image, we were not in a position to provide that assurance — which understandably frustrated you, but was outside our responsibility.

Rated 4 out of 5 stars

Great pizza oven. Shame the whole delivery didn’t arrive.

The pizza oven is great and just what we wanted. We’ve already tested it out and it worked brilliantly.
The only negative is that we also ordered the sourdough balls which never arrived with the original order. Instead we had a handwritten note on the delivery slip to say they would be arriving a few days later which was really disappointing as we’d not been notified when we made the order. So we’ve get to try the dough balls.

September 12, 2025
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Reply from Delivita

Sorry we didn't manage your expectations on this, as our dough balls are perishable they are sent on a different kind of delivery. This also can only be sent on certain days of the week.

Rated 5 out of 5 stars

Your dough is superb

Your dough is superb. We have never been able to make our own so stretchy and pliable. It makes amazing pizzas. Thank you

September 1, 2025
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Rated 2 out of 5 stars

Great looking oven but…

Great looking oven, unfortunately the ignition stopped working after first use, so now have to use a match to light. Not what you expect after only one night. Also the camping gas bottle was missing from the delivery. Notified company who said it would be sent out separately, and 2 weeks later still not received.

August 7, 2025
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Reply from Delivita

Thank you for taking the time to leave a review, I would be very happy to look into the ignition issue for you along with the missing gas. Could you email hello@delivita.com to allow us to check this for you please?

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Rated 5 out of 5 stars

Fabulous price for a great product

Fabulous price for a great product, also comes with all the accessories. First lot of pizzas baked tonight & just brilliant, easy to use, looks good and comes with everything you need. Fantastic value!

August 11, 2025

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