Probably the best prices in the market, got my orders delivered with no fuss, and the products are original as expected. My go to website for fragrances.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have now bought several times from Deloox and have received completely authentic perfumes quickly. I am impressed that the price is so much lower than other sites for exactly the same product. Large s... See more
Overall fast delivery Initial parcel tracking challenge but was dispatched on time Angel mugler edp is not at all as per reviews. Very less sillage and longevity. Nothing with deloox just that it... See more
Ordered a perfume and it was sent to the carrier really fast. I didn't receive the package though, the carrier just threw it somewhere downstairs in my appartment building. I had contact with custom... See more
Company details
Written by the company
Här på Deloox vill vi att du ska vara nöjd! Åtnjut ett brett sortiment bestående av över 400 varumärken i toppklass. Åtnjut de bästa skönhetsprodukterna, våra låga priser och självklart vår goda service. Över 1,5 miljon nöjda kunder!
Contact info
Parmentierweg 5, 5657 EH, EINDHOVEN, Netherlands
- 0031402883548
- kundservice@deloos.se
- deloox.se
4.3
Excellent
3K reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great selection and fast shipping.
April 8, 2025
Unprompted review
Advertisement
Everything perfect
April 1, 2025
Unprompted review
Overall fast delivery
Overall fast delivery
Initial parcel tracking challenge but was dispatched on time
Angel mugler edp is not at all as per reviews. Very less sillage and longevity.
Nothing with deloox just that it is no longer as per old formulation
April 2, 2025
Unprompted review
Advertisement
Quick Delivery
They deliver quality/ genuine products, and delivers on time and the best part is that they deliver the product safely and nicely packed.
March 27, 2025
Unprompted review
I usually buy perfumes from this site
I usually buy perfumes from this site, since I discovered them!
Great delivery, best prices.
I just love them!
December 19, 2024
Unprompted review
I bought 2 perfumes but got 1 fake.
I bought 2 perfumes but got 1 fake.
[issey miyaki-por homme]
I have the real one to compare with and its a different perfume but in the same bottle.
Tried to reach customer service by several mails but still no answer after several weeks.
February 3, 2025
Unprompted review
Reply from Deloox
Dear customer,
Thank you for your feedback. We would like to reassure you that we only sell original items.
We have contacted you to look at the situation together and explained that an odour can change over time when left open for a longer period. In addition, there may be small differences per batch and production. We have previously offered you the option to return the product and asked you for a photo of the batch code, but unfortunately we have not received it from you.
If you would still like to look for a solution with us, we would love to hear from you.
Kind regards,
Team Deloox
I ordered an eau de toilette (Armani…
I ordered an eau de toilette (Armani black code ) and can safely say that the quality of the product isn’t authentic. I have been at a parfume store to verify my suspicion and it became rather evident in the comparison by the store Code A n the Deelox B grade.
Significant!
Either it’s a counterfeit or old shelf parfume that has detarrioated in the sun!
February 27, 2025
Unprompted review
Reply from Deloox
Dear customer,
Thank you for your feedback! I would like to reassure you that we only sell original products, exactly as you would find them in a perfumery.
Do you have a complaint about your product? Then please feel free to contact us. We will be happy to look into it and ask you to share photos of the product, including the batch code. This will help us help you better!
Team Deloox
Advertisement
Super quick delivery
Super quick delivery, great prices and assortment!
February 4, 2025
Unprompted review
First time ordering from deloox
First time ordering from deloox. Ordered king bharara and the box was empty when it came 🙃
February 21, 2025
Unprompted review
Reply from Deloox
Dear customer,
Thank you for your feedback. How sorry that you received an empty box!
We have since contacted you and reviewed the situation. It seems that the product may have been stolen, which of course is very unpleasant. Therefore, we immediately prepared a new shipment for you. Later today you will receive a new track & trace code so you can follow the delivery.
If you have any further questions, please feel free to let us know.
Kind regards,
Team Deloox
Authentic products
Authentic products, quick shipping i’d definitely purchase from here from now on.
February 7, 2025
Unprompted review
Best price and fast delivery
I made my 1st but not the last order with deloox.se They have provided far the best price and the delivery was also fast.
For future beauty product purchasing definitely deloox is going to be my first choice.
February 7, 2025
Unprompted review
Advertisement
This the spot for authentic perfume for the best prices
Have now bought several times from Deloox and have received completely authentic perfumes quickly. I am impressed that the price is so much lower than other sites for exactly the same product. Large selection so it will be difficult if you don't find something you like. Has everything from the big brands to very niche clones
January 24, 2025
Unprompted review
4 weeks no reply from customer service
4 weeks no reply from customer service. If you return you must send product to Holland and from Sweden cheapeat freight is 192 since they do not offer a cheap return freight option.
stay away.
January 19, 2025
Unprompted review
Reply from Deloox
Dear customer,
Thank you for your feedback.
We contacted you the day after your review and offered you the option of having Budbee collect your package or deliver it to a locker. Unfortunately, we did not receive a response from you on this.
If you still have questions or would like to discuss the options, please feel free to let us know. We will be happy to help you!
Kind regards,
Team Deloox
DKNY be delicious perfume
Hey, I ordered DKNYs be delicious fresh blossom 100 ml perfume and my impression is that it does not live up to the standard of DKNYs other products. I assume that Deloox does not sell knock offs and that it may be a faulty product. My issue with the perfume is that it smells very different and cheap, and does not last for more than an hour, I have never had this problem with any other of their perfumes as I have had this particular bottle of perfume for many years prior to this bottle.
I am very dissatisfied with this product as it does not live up to my expectations.
January 7, 2025
Unprompted review
Great experience
Great experience, good prices, package comes fast. Greate customer support.
January 10, 2025
Unprompted review
Advertisement
The service quality is unsurpassed with…
The service quality is unsurpassed with quick responses to any inquiries.
November 22, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.