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Rated 5 out of 5 stars

Probably the best prices in the market, got my orders delivered with no fuss, and the products are original as expected. My go to website for fragrances.

Rated 5 out of 5 stars

Have now bought several times from Deloox and have received completely authentic perfumes quickly. I am impressed that the price is so much lower than other sites for exactly the same product. Large s... See more

Rated 4 out of 5 stars

Overall fast delivery Initial parcel tracking challenge but was dispatched on time Angel mugler edp is not at all as per reviews. Very less sillage and longevity. Nothing with deloox just that it... See more

Rated 4 out of 5 stars

Ordered a perfume and it was sent to the carrier really fast. I didn't receive the package though, the carrier just threw it somewhere downstairs in my appartment building. I had contact with custom... See more

Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Här på Deloox vill vi att du ska vara nöjd! Åtnjut ett brett sortiment bestående av över 400 varumärken i toppklass. Åtnjut de bästa skönhetsprodukterna, våra låga priser och självklart vår goda service. Över 1,5 miljon nöjda kunder!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 93% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Overall fast delivery

Overall fast delivery
Initial parcel tracking challenge but was dispatched on time
Angel mugler edp is not at all as per reviews. Very less sillage and longevity.
Nothing with deloox just that it is no longer as per old formulation

April 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick Delivery

They deliver quality/ genuine products, and delivers on time and the best part is that they deliver the product safely and nicely packed.

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

I bought 2 perfumes but got 1 fake.

I bought 2 perfumes but got 1 fake.
[issey miyaki-por homme]
I have the real one to compare with and its a different perfume but in the same bottle.
Tried to reach customer service by several mails but still no answer after several weeks.

February 3, 2025
Unprompted review
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Reply from Deloox

Dear customer,

Thank you for your feedback. We would like to reassure you that we only sell original items.

We have contacted you to look at the situation together and explained that an odour can change over time when left open for a longer period. In addition, there may be small differences per batch and production. We have previously offered you the option to return the product and asked you for a photo of the batch code, but unfortunately we have not received it from you.

If you would still like to look for a solution with us, we would love to hear from you.

Kind regards,
Team Deloox

Rated 1 out of 5 stars

I ordered an eau de toilette (Armani…

I ordered an eau de toilette (Armani black code ) and can safely say that the quality of the product isn’t authentic. I have been at a parfume store to verify my suspicion and it became rather evident in the comparison by the store Code A n the Deelox B grade.

Significant!

Either it’s a counterfeit or old shelf parfume that has detarrioated in the sun!

February 27, 2025
Unprompted review
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Reply from Deloox

Dear customer,

Thank you for your feedback! I would like to reassure you that we only sell original products, exactly as you would find them in a perfumery.

Do you have a complaint about your product? Then please feel free to contact us. We will be happy to look into it and ask you to share photos of the product, including the batch code. This will help us help you better!

Team Deloox

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Rated 1 out of 5 stars

First time ordering from deloox

First time ordering from deloox. Ordered king bharara and the box was empty when it came 🙃

February 21, 2025
Unprompted review
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Reply from Deloox

Dear customer,

Thank you for your feedback. How sorry that you received an empty box!

We have since contacted you and reviewed the situation. It seems that the product may have been stolen, which of course is very unpleasant. Therefore, we immediately prepared a new shipment for you. Later today you will receive a new track & trace code so you can follow the delivery.

If you have any further questions, please feel free to let us know.

Kind regards,
Team Deloox

Rated 5 out of 5 stars

Best price and fast delivery

I made my 1st but not the last order with deloox.se They have provided far the best price and the delivery was also fast.
For future beauty product purchasing definitely deloox is going to be my first choice.

February 7, 2025
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Rated 5 out of 5 stars

This the spot for authentic perfume for the best prices

Have now bought several times from Deloox and have received completely authentic perfumes quickly. I am impressed that the price is so much lower than other sites for exactly the same product. Large selection so it will be difficult if you don't find something you like. Has everything from the big brands to very niche clones

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

4 weeks no reply from customer service

4 weeks no reply from customer service. If you return you must send product to Holland and from Sweden cheapeat freight is 192 since they do not offer a cheap return freight option.
stay away.

January 19, 2025
Unprompted review
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Reply from Deloox

Dear customer,

Thank you for your feedback.

We contacted you the day after your review and offered you the option of having Budbee collect your package or deliver it to a locker. Unfortunately, we did not receive a response from you on this.

If you still have questions or would like to discuss the options, please feel free to let us know. We will be happy to help you!

Kind regards,
Team Deloox

Rated 1 out of 5 stars

DKNY be delicious perfume

Hey, I ordered DKNYs be delicious fresh blossom 100 ml perfume and my impression is that it does not live up to the standard of DKNYs other products. I assume that Deloox does not sell knock offs and that it may be a faulty product. My issue with the perfume is that it smells very different and cheap, and does not last for more than an hour, I have never had this problem with any other of their perfumes as I have had this particular bottle of perfume for many years prior to this bottle.
I am very dissatisfied with this product as it does not live up to my expectations.

January 7, 2025
Unprompted review
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