Probably the best prices in the market, got my orders delivered with no fuss, and the products are original as expected. My go to website for fragrances.
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See what reviewers are saying
Have now bought several times from Deloox and have received completely authentic perfumes quickly. I am impressed that the price is so much lower than other sites for exactly the same product. Large s... See more
Overall fast delivery Initial parcel tracking challenge but was dispatched on time Angel mugler edp is not at all as per reviews. Very less sillage and longevity. Nothing with deloox just that it... See more
Ordered a perfume and it was sent to the carrier really fast. I didn't receive the package though, the carrier just threw it somewhere downstairs in my appartment building. I had contact with custom... See more
Company details
Written by the company
Här på Deloox vill vi att du ska vara nöjd! Åtnjut ett brett sortiment bestående av över 400 varumärken i toppklass. Åtnjut de bästa skönhetsprodukterna, våra låga priser och självklart vår goda service. Över 1,5 miljon nöjda kunder!
Contact info
Parmentierweg 5, 5657 EH, EINDHOVEN, Netherlands
- 0031402883548
- kundservice@deloos.se
- deloox.se
Replied to 94% of negative reviews
Typically replies within 2 weeks
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Fantastic shop
Fantastic, always delivers. Amazing service and prices
very satisfied with cooperation
very satisfied with cooperation, good and divese sortiment, great quality, fast delivery, very recommmend!
Best delivery
Waste of time and nerves
The perfume is good but the shipping took too long, that's why I give it three stars

Reply from Deloox
Please please listen to me never ever…
Please please listen to me never ever buy from deloox believe me it never come it's almost 6 days my package keep saying coming tomorrow but it never arrived the worst webshop I ever Shop it's my 1st and last mistake
I bought from deloox.

Reply from Deloox
Payment made but cannot proceed
I made an order through deloox.se and I paid for the order. The amount is withdrawn from my account. But I got 3 emails saying that I need to pay to proceed the order. I have wrote about this to the customer service 3 emails but thry havent responded .
Order came through really fast, carrier messed it up though. Customer service did a great job!
Ordered a perfume and it was sent to the carrier really fast. I didn't receive the package though, the carrier just threw it somewhere downstairs in my appartment building. I had contact with customer support, they we're nice, fast and gave me back my money. Nothing wrong with Deloox! They don't have control over their carriers but they do take the responsibility by giving me back my money.
Thanks Julia and Isabelle.
Bad customer service
Bad customer service, and bad that they use Budbee to send packets.
It can be cheaper by ten cents, but that doesn't mean that they are the best.
order number: 7343358, 11-05-2023
order number : 7322923 08-05-2023
Update: Företaget pressar Trustpilot att flytta min recension till offline läge.

Reply from Deloox
The perfume is either fake or something…
The perfume is either fake or something happened to it on the way. Because neither its endurance nor the opening nor the sillage is nowhere near to those of the original.
Answer to Deloox: The bottle seems to be fine. There was a lot of smell coming out when I opened the shipment package though.

Reply from Deloox
Charged but order hasn't come through
I put an order through deloox.se I was charged for the order. The order has an order number, the whole amount of the order has been withdrawn from my account but I got an email that the order needs to be paid. I have sent at least two emails to customer service without reply and I can't get access to the phone service to ask for help.

Reply from Deloox
The delivery was fast and my products…
The delivery was fast and my products arrived well
Don't buy perfumes if you want any…
Don't buy perfumes if you want any possibility of return. They have nailed their "terms" so that you can't return anything even if it arrives broken.

Reply from Deloox
Always a pleasure shopping at deloox.se
1. Had no problems whatsoever with deloox.se , always very pleased with everything I have ordered, and the process of ordering on their website
2. Always received packages at the time promised, well packed
3. In general, I am very pleased with prices of their products and I was their online-customer for 3 times this far, and will be in the future.
Got a Mason pearson brush and olaplex…
Got a Mason pearson brush and olaplex for a good price. Fast shipping, authentic.
Absolutely perfect!!
Absolutely perfect!!
Bought 3 times , good quality and Fast delivery, easy to pay with Klarna and also really good prices.
The delivery company used delivered my…
The delivery company used delivered my perfume to a fast food joint. Gross. You should collaborate with someone else.

Reply from Deloox
Fast and accurate delivery times
Fast and accurate delivery times. Good packaging.
I bought a set of perfumes
I bought a set of perfumes, fast delivery and original perfumes.
Really good prices and fast shipping
Really good prices and fast shipping. Very pleased with the service.
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