Beautiful user interface. This has always been a big thing for me because some casinos make it a struggle to navigate the site. Del Oro provides a much better alternative to the weaker sites. I really... See more
Company replied
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Beautiful user interface. This has always been a big thing for me because some casinos make it a struggle to navigate the site. Del Oro provides a much better alternative to the weaker sites. I really... See more
Company replied
What can i say ive never used a sports casinobook quite like this one! User interface is easy, all games are accessible, casino games play just like they are sopposed too! You get cash back for each l... See more
Company replied
I wanted a trusted sports book when I first got into sports betting, and when friends recommended I try Del Oro I gave it a shot. I’m incredibly glad I did because my experience has been nothing short... See more
Company replied
hello is there anybody knows why verification procces take more than a month?is that casino policy or what.thanks
Del Oro Casino and Sportsbook at DelOroCasino.com is a 100% legit and legal online casino and sportsbook. We are committed to providing our users with the best possible online gaming experience while maintaining a high level of security and trustworthiness. You will feel safe at our DelOroCasino.com. Through our bonus integrity and customer service, we will prove why our platform is the best. We believe that everyone should have the opportunity to enjoy themselves while feeling confident that their personal information is safe. In addition to creating a fantastic gaming environment, we are also dedicated to giving back to the community. In the future, we plan on donating to charities worldwide, as we believe in the importance of making a positive impact on the world. Join us on this exciting journey and discover the joys of online gaming in a safe and trustworthy environment. Alongside our large bonuses, Del Oro Casino and Sportsbook has features that no other online casino has. The first feature allows you to become an automatic agent by sending your bets to your friends. At Del Oro Casino and Sportsbook, when you send a bet and a person plays that bet, you make a percent of their losses. Another cool feature at Del Oro Casino and Sportsbook is that we will have a live store where you can win real prizes such as beautiful jewelry that will be verified by a jeweler. I hope everyone has an amazing time gambling at Del Oro Casino and Sportsbook on DelOroCasino.com and you can always reach out at support@delorocasino.com.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically takes over 1 month to reply
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The live chat agents are just bots with copy-paste answers. They don't have the power to do anything and just waste your time until you give up.
The bonuses have ridiculous deadlines. 30x wagering in 24 hours? But give me a break, it's obviously impossible. Dirty work.
Those "free spins" of theirs are a trap. You get 20 spins on a dead slot that pay absolutely nothing, and then the small print says you have to make a deposit to even release the winnings. False advertising.
I deposited $200, launched Sweet Bonanza, and thought I'd have a chill session. What a lie my balance just disappeared. I am not even exaggerating, it was gone in less than 10 minutes. I didn't see any bonus buy opportunities, I didn't get a single winning that made me think the game was even running. The most I hit was around 15x my bet right before the rest were eaten. It didn't feel like bad luck; it felt like the game was simply malfunctioning. Extremely depressing.
Scam site
Immpossible to withdraw funds
They do everything to not pay your winnins.
I give them 1 star because this is a scam
Stay far away from this place. They don’t honor wins, there are no real bonuses, and their only goal is to take your money. It’s a sham operation from top to bottom. You’ve been warned.
I finally get a big win and this is how they treat me. Account under review for over a week. No help from support. They are thieves in suits.
I’ve been waiting since the 25th of June. Sent emails, sent verification, nothing back. Very disappointed and stressed out. Just want what I’m owed.
The promotions are a lie. It said deposit and get 20 free spins. I deposited, got nothing. Messaged support, they said I didn’t opt-in. I definitely did. Happened twice. They just don’t honour their offers.
The games keep freezing during bonus rounds but still take your money. Lost three potential bonuses due to their technical glitches.
Pathetic customer service. The live chat is just a bot that repeats the same script. No real humans to help with problems. Impossible to get any support.
Worst casino I've ever played at. Verification took 5 days and then they rejected my documents for no reason. Still waiting for my initial deposit back.
The mobile app crashes constantly. Lost money on spins that never registered but still deducted from my balance. Buggy and broken.
Requested a withdrawal in the morning, and by the evening the money was back in my account with no explanation. Support just said "it was a technical error, try again later." This is my third try. They just don't want to pay out.
The bonus offer looks great until you click the terms. 50x wagering on the bonus + deposit amount? And only certain slots count 10%. It's designed to be lost.
The only "support" is a ticket system that takes 3-5 days for a copy-pasted response. No live chat, no phone number. They don't want to be contacted.
Hey there, I’ve enjoyed the site so much I have not seen any other sites like Del Oro casino. Great games and with a wide selection of games and live action.
I appreciate the support team when I ever need help or assistance in the site.
Highly recommended to anyone looking for a fun and exciting casino gaming experience
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