DENTAKAY DENTAL CLINIC Reviews 

Great experience, well done all excellent

Where to start?? PLEASE STAY AWAY FROM DENTAKAY! Iv decided to do what one lady did (Dentakayreviews.com )and that's build a dedicated website to accommodate people that have gone through the worst scenarios imaginable with this company I will keep everyone posted as I am now on a very linear mission to make the general public aware of how bad this company treats "Patients" myself and my sister went there for treatment to the Antalya clinic and what was sold in my home country as a dream rapidly escalated into a nightmare. The predatory treatment, relentless up-selling and financial exploitation that we endured was traumatizing to say the least. We had a consultation in a hotel in Ireland for context it was me and my 2 sisters one who traveled for treatment also. At the consultation which had a dentist and a salesman after very lengthy negotiations a price was agreed for both me and my sister and I asked as a final question what the chances were that the price would change as I had looked up reviews and saw people said this was happening and we were guaranteed that it only happened where people only sent pictures and do not worry as our agreed price was final and would definitely not change.
Then we arrived at Dentakay and this legally binding document went out the window we were appointed a sales consultant who sat us in a room and explained that both our treatments had changed and they would need approximately 8000Euros more for our treatments as they hadn't factored in some things?? Here we go...... So my sister's price before going for crowns (no implants) was under 5000Euros and jumped by approx another 5000Euro!!!!! When we both asked how and why? We were treated with awful disdain and visible annoyance His answer was the treatment plan that was done up in Ireland for her forgot to include half of her bottom teeth in it????? Seriously?????!!!!!! As we couldn't get our heads round this and both of us questioned him regards this and he couldn't really answer as to how it could have happened so he grew slightly irritated and vexed that he couldn't answer but yet at the same time wanted our money ASAP !!! This gave me my first insight into the Coercive, Predatory, aggressive up-selling with DENTAKAY 😭 Bottom line we either paid the difference or went home as our hotel package wud b null and void . I outright refused the extra treatment he said I needed and told him I would go with the original plan but my sister was up in a heap as they wanted so much more money nearly double in fact?!? How can this be allowed?!? Well I have also been on to the relevant bodies in Ireland to shut down the dental tourism SHARKS from coming to Ireland and practicing this roguery and aggressively selling packages that aren't even valid!? we eventually reluctantly agreed on a price as sitting in the room with him was like being in a hostage style situation because if we didn't agree we were going home to Ireland without 🥲 one of the worst decisions we made was to proceed because as soon as the money was paid it was end game🙈 It went from bad to worse my sister was told she had to make her own way to the clinic as there was no driver available but yet they sent a van for me to the same hotel this appeared to be after she refused to pay 6000 more for her treatment!!!! Apparently this is a common tactic with them there was long wait times for transport, appointment times being changed repeatedly They advertise an email address saying if you have issues email it but the email address is a scam ETIK!!! they don't want to know about any problems after you leave. I was so badly swollen they handed me my temporary dentures in a plastic bag and said put them in in a few days? They didn't even show me them in a mirror aesthetically or shown appearance or alignment or whether they were suited?????How is this allowed to be happening in 2026 after I paid Dentakay 4300 euro !!!!!!!! when I got home I had to go and have them adjusted as they didn't fit!!! There is so much more to tell but I'll save it for the Ministry of Health as this is a massive breach of The Turkish Ministry of Health Rights Regulation (Article 11 & 14) this mandates that patients must be fully informed and allowed to check treatment results handing over dentures blindly completely violates these protocols there is also an Abandonment of duty of care discharging me with instructions to insert a completely unverified prosthesis is an actionable form of medical Negligence under The Turkish penal code article 257/neglect of duty!!! . Iv requested all our medical files and info multiple times in the last 2 but have been ignored so unfortunately for them it's out of my hands now I gave ample time to respond . Please stay away from them🙏🙏🙏🙏

I think i was well taking care off, both times I was at Dentakay. I realy liked the people around me and I liked there mood, when they stood there and making jokes or tell something that they laughf about. I Havent a klue what they talked about, but it make the whole procedure going better. I allso liked that they worked like pro’s. The hotel I stayed on, was allso fantastic/great. Good food and service. The drivers gets allso a thanks, for driving me around safe. I am wery pleaced whit my new teeth even iff it got a little more expensive. Iff i shood say something thats not so good, its all the papers you get up in your face, when you lay in the chair or in the Office . Not everybody understands that and the time is scars, so you get frustraited and every time you put new papers up in the costumers face, he can be afraid off what he is now writing under. Does it suddenly cost more. Perhaps when you sit in the Office and choose a new Way whit your teeth, make it clear that in the ongoing treatment, there will not be more to pay, other than some pills. You can change that easy and there for I give you 5 stars. Wery good job .

Just had a message asking me to remove my reviews again because I mentioned there unprofessional customer care team that dont care , I will not be removing any reviews until you have sorted the problems you have caused me this is 8 months now and all they say is i have to pay more and more money they are so unprofessional, I have phone recording of errik being absolutely unprofessional and being very rude to my wife , smiling because there trying to squeeze more money out , im going through an absolute nightmare now , they reviews people put 5 stars is because when your in the clinic they make people post a review before they leave and watch what you put , they did that to me on the 1st visit i removed that straight away , il come back again in a few days and update you all again on what there going to do , but at this moment of time I dont think there going to do anything unless I pay more and more money , please people dont be fooled by the high start reviews

My visit was made easy and the staff were very helpful explaining things better for your understanding offer drinks and very comfortable making it feel easy and painless for the treatment

From start to finish excellent care and hospitality

I originally left a very negative review following my experience with Dentakay in Antalya, and I feel it is only fair to update my review after subsequently travelling to Istanbul for corrective treatment.

I am now around 90% happier with my teeth, and I have to say that my experience in Istanbul was very different from my original experience in Antalya.

The dentist who treated me in Istanbul was extremely professional. Most importantly, I felt that I was listened to, understood and treated with care and respect. The difference in the level of professionalism and communication was significant, and I felt much more confident in the treatment I was receiving.

Although my original experience was extremely disappointing and caused me a great deal of worry, I do appreciate the corrective treatment I received in Istanbul and the fact that I now feel so much happier with my teeth.

If I ever needed to return to Dentakay in the future, I would have no hesitation in returning to the Istanbul clinic. My experience there restored a lot of my confidence in the company.

I believe it is important to give an honest review based on the whole experience, and therefore I am happy to update my rating to 4 stars.

My experience with Dentakay was great! Just few small details need improvement. When you wait the clinic transport need patience.After surgery is very helpful the clinical transport. It can be longer than take taxi but its with very high class vans with air conditioning, that is rare in the taxi. The comunication between the departments isn't always great. In the bill is missing the details of the prices of all the procedures, but I believe everything is fine. The instructions for the medications and maintenance after the dental treatment are not great. Overall I can recommend Dentakay to everyone!

Evin was very helpful with the whole procedure made sure I didn’t have to worry about anything,the dentist itself was amazing couldn’t fault them,my treatment was smooth sailing and I was very satisfied with the plan.

Only issue i experienced and didn't really expect was after my 1st consultation I was informed that the level of treatment i required was so much more than I had been given a financial figure but in the end that figure had tripled.
As I fully understand the work to be carried out was fully explained and I understood.
Fact was I already travelled to Turkey and wanted what ever needed carried out to be completed.
But the fact remains that a 1st consultation truly reveals what needs to be carried out.
My estimate was no where near the figure originally quoted.
£4300 ended up at £12,500 huge difference.
It would be a nice gesture to supply at least the price of a flight within my final costs as I never at any stage thought about changing to another clinic. Hopefully on my return in November everything goes to plan and I will give another review and a 100% satisfactory treatment. Thank you.

dentakay have done a fantastic job on my smile, all treatments took place in super modern surroundings.
a little expensive compared to some other quotes i had, but im not complaining. thank you Dentakay !

This review concerns my subsequent experience with Dentakay while preparing for the second stage of my treatment, following my first visit in April.
Unfortunately, despite extensive correspondence, three important issues remain unresolved. I will limit this review to facts supported by documents and written messages, which I have retained and can provide to Trustpilot or the competent authorities if required.
1. TRIP ARRANGEMENTS
My second treatment stage was originally planned for approximately three days (Dentakay document retained).
Following problems during our first visit, my husband personally spoke with Dentakay manager Abdullah Nooruddin, who proposed different arrangements for our second trip.
We subsequently received his written message confirming:
• 2 flights without baggage
• 1 flight with baggage
• total flight cost €735
• 4 hotel nights
• €100 discount on my second visit
(manager’s written message retained)
Three airline tickets clearly concerned three people.
Dentakay now publicly gives its own interpretation of what was agreed. My question is therefore simple: on what basis can employees who were not present during that conversation determine what was agreed with Abdullah Nooruddin?
We repeatedly asked to speak directly with him. Dentakay informed us in writing that we could speak with the manager after arriving at the clinic (message retained).
However, BEFORE our arrival and BEFORE that conversation is allowed to take place, we are already being asked to pay an additional €444 for accommodation plus €212 for the fifth night (written calculation retained).
We are not refusing legitimate additional expenses. We simply ask to speak first with the person who personally participated in the agreement before paying disputed charges.
2. SECOND-STAGE TREATMENT AND COSTS
Before travelling internationally and making further payment, I want a clear written breakdown showing:
tooth → procedure → quantity → unit price → total → already paid → remaining balance.
Dentakay’s own documentation contains provisions concerning the patient’s right to information about treatment and costs (relevant provisions retained).
I also have an example of a detailed treatment/cost plan from another clinic showing exactly the type of information requested: procedures, quantities and individual prices.
I fully understand that a treatment plan can change following examination. I am not refusing medically necessary additional treatment.
I simply want to know: what changed, what was added, how many units and at what price?
I paid more than €8,000 during my first visit. There remains a discrepancy of approximately €800 in our calculations, which is precisely why a total figure without an adequate breakdown is insufficient.
3. MY HUSBAND’S APPOINTMENT
After a problem developed with my husband’s bridge, Dentakay itself offered him a free examination (written confirmation retained).
We arrive in Istanbul on 31 August. He has repeatedly requested confirmation of an appointment on 1 September at 10:00, but we still have no clear written confirmation.
Therefore, we ask Dentakay for three specific answers:
1. Please provide the detailed treatment and financial breakdown for my second stage: what, how many and at what price.
2. Please allow us to speak with Abdullah Nooruddin BEFORE our trip and BEFORE payment of the disputed €444 + €212, since he personally participated in the agreement.
3. Please confirm whether my husband’s appointment on 1 September at 10:00 will take place.
All relevant correspondence, treatment documents, invoices, payment confirmations and calculations have been preserved and can be provided to Trustpilot or the competent authorities if required.
These are three specific questions requiring three specific answers.
If Dentakay provides the requested information and resolves these issues, I will update this review and report the outcome just as openly.

My visit to Dentakay Dental Clinic in Istanbul has been absolutely outstanding experience with all the helpful staff members. The consultation, service and treatment they provide is exceptional.
I definitely recommend their service for most professional and modern medical treatment for your dental and oral needs.
Huge thank you to Dentakay Dental Clinic.

Everything was quality making : health care, hostel,food, kindness and listening to all the staff.

They said 6k then tried 18k then settled on 12k so the front staff are in comission to try charge more, ti be fair everything was ok apart from the work from the surgon, he seems like he cant be bothered or dislikes the English, he just broke a pin that had failed and ripped my inner lip half way up hoping it would cover where my jaw was showing. Leaving a lump on my inner lip then having the cheek to try charge me to fix it i walked out at that point. You will be charged more than they quote.

Amazing service, Staff were friendly,100% recommend your service to all my friends.

I am very satisfied and happy with my dental treatment at the Dentakay clinic; the dentists are highly professional and experienced, and the welcome was very pleasant. I highly recommend it—thank you very much, Dentakay.

I knew what the reply would be before you actually replied as all replies from aftercare are just generic and actually evade answering queries and question every time. Firstly you have been no help at all but I expected that, you have not provided me with the rest of my medical scans, which under Turkish law require patient information to be embedded on them, even copies, you have failed to produce the signed document where it sates that I was informed and agreed to a dental bridge and not individual crowns and still have not provided me with the medical teams names who apparently discussed this with me. I truly regret using Dentakay it has been a nightmare. I should have walked away especially when that horrible man, Harole Audran became angry, intimidating and agressive because I wouldnt agree to pay an extra 4,000 euro and this is a regret I have to live with for the rest of my life. Once the payment went through everything changed, I felt rushed in and out of treatments, staff constantly standing over me to sign forms immediately and not given time to talk and discuss things as promised by Dentakay. I felt this was intentional and done purposely all because of money! Obviously its related to commision I understand that now, just pure greed. I signed most of my consent forms under duress from the situation which arose from my interaction with Harole Audran and I was literally afraid whilst attending appointments, I actually told the lady dentist who carried out my root canals this. I would rather die than ever attend a Dentakay clinic ever again as I would be too afraid of underhanded tatics and would not believe or trust anything Dentakay say. Dentakay have made a mess of my teeth and I dont know what I am going to do. I am lodging a complaint against Dentakay with the Turkish Ministry of Health and I will be requesting a reverse payment back to my card with my bank to pay for new scans and the corrective work my teeth now need because of Dentakay. I will have no more furthere dealings with after care as I now realise the Warranty people receive after treatment isnt worth the cheap piece of paper its written on! I will be completing my Trust Pilot Review in the next day or two and everything from start to finish, including all messages from after care will be uploaded with my review including this correspondence. Lastly, I would just like to say I find it very Hypocritical that Gulay and Onar Akay are giving seminars around the world based on Dentakay as their business model! I will also be emailing them both to voice my experience at their business. I will have no further contact with Dentakay and wish in the future I can eventually forget what I feel was a horrible experience and one of the biggest regrets of my life!

Such an amazing Experiance I love my new smile

This is an honest review of DENTAKAY in Antalya. I had the top 12 teeth replaced with a one piece ( two implants also) . It was carried out over two visits.
When planning the second trip I enquired about my Thai fiancé’s top teeth also to be done .
As a major warning…!
The prices they give you even on written quotes will never be honoured. Even after detailed photos being sent. !! It’s always inflated ( due to sorry we’ve now seen other things we didn’t consider)( same with my quotation) .
Their interpreters ( Middle Eastern or African) are not pleasant behind the smiles MONEY seems priority.!
As my fiancée doesn’t like flying alone I travelled to Thailand to accompany her and bring her with me for my next appointment whilst also having hers done at the same time.
££ Hotel inflated, costs inflated ££
When we both completed they pressure you to sign REVIEWS (normally whilst still in pain) requesting 5* s.
Long story short mine are retaining food at the rear. Hers have cracked at the top ( not biting related)
We attended 6 dentists in Thailand who all bar one wouldn’t touch them but all told us the wall of the teeth at the top was machined (cad, cam) far too thin. All said it’s been made incorrectly and It’s not possible to repair. One Germany practice gave us a price to remove all and do as they should be and not a one piece but individually.
Their quotation £2700.
Whilst DENTAKAY have offered to repair my fiancées for free.
The will not offer any refund or even accommodation/ flight assistance
And to pay this for me to fly to Thailand both go to turkey PAY FOR HOTELS return with her to Thailand and then me to return back to the uk …,. Is around
£4,000
ALL FOR A MANUFACTURING FAULT .. which is NON of our doing !!
So it turns out after speaking to MANY dental professionals in Thailand this was not the “dream of new teeth , we both imagined “
My opinion is to AVOID “ Turkey teeth as their called” and pay a bit extra elsewhere and have individual or at least pairs fitted .
DENTAKAY .. your response to this ????