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DENTAKAY DENTAL CLINIC Reviews 1,151

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and helpfulness, noting that the team goes above and beyond to ensure comfort and satisfaction. Many people highlight the exceptional service, including well-organized transportation, comfortable accommodations, and clear communication throughout their treatment. The quality of the dental work is frequently described as excellent, with many consumers expressing delight with their new smiles and the pain-free procedures. However, some customers also noted issues with service coordination, experiencing long waiting times for appointments or transfers. A few other people also felt that the pricing for additional services was not always transparent or that the initial quotes changed upon arrival. There were also occasional reports of product quality issues, such as veneers falling off or crowns being ill-fitting, and some dissatisfaction with hotel arrangements on return visits.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the excellent service,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Price

Customers had ambiguous experiences with price. Many reviewers report significant price increases upon... See more

Quality

Users describe ambiguous interactions with quality. Many customers express satisfaction, praising the natural... See more

Product

People report ambiguous experiences with the product. Many customers express significant dissatisfaction,... See more

Based on these reviews

Rated 5 out of 5 stars

The service provided a car pickup from hotel to clinic and back to hotel for each appointment. The team at Dentakay are so helpful, each and every one. I had the same Dr from the very first appointmen... See more

Company replied

Rated 5 out of 5 stars

From the minute I turned up Antalya to the minute I was dropped back to the airport , the service was exceptional. Mehmet my dentist is a genius , the work care and attention was world class. I... See more

Company replied

Rated 5 out of 5 stars

After being quoted upwards of £30,000 to have my teeth sorted in the uk I opted for Dentakay. Needless to say the overall cost was much cheaper and the service was genuinely nothing short of fanta... See more

Company replied

Rated 5 out of 5 stars

Professional operation from the original contact, made us feel at easy and all arrangments were very well synchronised. We both ended up with great teeth which we are so pleased with. I can actually w... See more

Company replied


Company details

  1. Cosmetic Dentist
  2. Dental Clinic
  3. Dental Implants Periodontist
  4. Dentist
  5. Denture Care Center
  6. Teeth Whitening Service

About DENTAKAY DENTAL CLINIC

Written by the company

Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry.

Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry.

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Dentakay Dental clinic

Written by the company

A natural new smile crafted individually for you!

Contact info

Get your free dental consultation!

Get a treatment plan directly on WhatsApp!


4.2

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Super good experience I'm glad that…

Super good experience I'm glad that they was able to work with me to get my teeth taken care of thank you Jammo Terry Minnesota

April 6, 2026
DENTAKAY DENTAL CLINIC logo

Reply from DENTAKAY DENTAL CLINIC

Dear Jammo Terry,

We're happy to hear that your experience was super good! We're glad we could work with you to ensure your teeth were taken care of. Thank you!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Great communication throughout my…

Great communication throughout my visit. Excellent customer service.

April 6, 2026
DENTAKAY DENTAL CLINIC logo

Reply from DENTAKAY DENTAL CLINIC

Dear Angela Collins,

We're glad you enjoyed your experience and that our communication and service met your expectations. Thank you for your feedback!

Warm Regards,
The Dentakay Team

Rated 4 out of 5 stars

Very efficient in every way….friendly…

Very efficient in every way….friendly and professional

April 6, 2026
DENTAKAY DENTAL CLINIC logo

Reply from DENTAKAY DENTAL CLINIC

Dear Killarney Connie,

We appreciate your positive feedback and are happy you found our service efficient, friendly, and professional. Thank you.

Warm Regards,
The Dentakay Team

Rated 1 out of 5 stars

After countless times I have reached…

After countless times I have reached out due to mix maxed colour, I am
Forced to use legal procedures! Do not use!

April 4, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Hello Krayne Vision

Unfortunately, we are unable to identify your name in our system, and no identifiable details have been provided when requested from you. Without this information, we cannot verify or investigate your claim.

We take concerns such as shade matching very seriously and ensure that all patients approve the final result before completing their treatment. This includes confirmation during the final stage, signed discharge documentation, and post-treatment pictures.

We kindly invite you to share your name or case details so we can review your situation properly. If your concern is genuine, we remain fully open to assisting you.

Best regards,

Dentakay team

Rated 5 out of 5 stars

Very professional

Very professional . Can’t wait for my second visit

April 6, 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Andy,

We appreciate your kind words and are excited about your next visit!

Warm Regards,
The Dentakay Team

Rated 4 out of 5 stars

The staff were generally very good

The staff were generally very good , I got forgotten once for nearly two hours but that was a one off . The dentists were very professional and informative as to what they were going to to do and approximate time scales .

April 6, 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Dominic,

We appreciate your feedback and are happy the dentists were professional and informative. We're sorry you were forgotten that one time and will address this to ensure it doesn't happen again.

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Dentakay are so professional in every…

Dentakay are so professional in every detail of my treatment and transport

March 5, 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Jeremiah Mcnamara,

We're happy to hear that every detail of your treatment and transport was professional. Thank you for your positive feedback!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Highly recommended

Great service, experienced staff, well worth it for me, definitely recommend!

April 6, 2026
DENTAKAY DENTAL CLINIC logo

Reply from DENTAKAY DENTAL CLINIC

Dear Thomas ,

We're glad you enjoyed your experience with our team! Thank you for recommending us; we appreciate your positive feedback!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

visited Dentakay for dental treatment…

visited Dentakay for dental treatment and had an excellent experience. The doctor and all staff members were very friendly and professional. Dr. Eda Aydogdu was outstanding-she was extremely gentle and took the time to clearly explain each step of the procedure, which made me feel comfortable and well-informed throughout.
I would highly recommend Dentakay to my family and friends.

April 6, 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear MIss husna AUCKBURAULLEE,

We're happy to hear that you had an excellent experience during your dental treatment. We appreciate your kind words regarding the team's professionalism and the doctor's gentle approach and clear explanations. Thank you for recommending us!

Warm Regards,
The Dentakay Team

Rated 4 out of 5 stars

State of the art

State of the art. Efficient, helpful and great customer service service

April 4, 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Mr William Brittle,

We're happy to hear that you found our service efficient and helpful. We appreciate your feedback and are glad you had a great experience.

Warm Regards,
The Dentakay Team

Rated 1 out of 5 stars

Clinical Review of Dentakay Dental…

Clinical Review of Dentakay Dental Clinic

My experience with Dentakay raised significant concerns, particularly around clinical judgement, treatment planning, and ethical practice.

To begin with, the customer service interaction itself was acceptable. Communication was polite and responsive. However, the clinical side of the service is where the concerns become substantial.

The most striking issue was that clinical decisions appeared to be made solely on the basis of submitted photographs, without any form of live assessment, structured video consultation, or comprehensive diagnostic process. From a clinical standpoint, this is highly questionable. Dentistry relies on detailed examination, including occlusion, soft tissue assessment, radiographs, and medical history. Making definitive treatment recommendations from static images alone lacks sufficient clinical rigour and increases the risk of inappropriate treatment planning.

Despite clearly stating that I would not consider crowns as a treatment option, Dentakay returned with a plan centred around crowns. This raises concerns about a potential bias toward a single treatment modality, rather than an individualised, patient-centred approach. There is a broader pattern, particularly in some high-volume clinics abroad, where crowns are over-recommended. This is often due to limitations in scope of practice, skill set, or business models that favour more invasive, higher-cost interventions.

Crowns are irreversible. They involve significant removal of natural tooth structure and carry long-term risks, including pulpal damage, infection, and the need for future replacement. For patients with increased vulnerability to infection or complex dental histories, this risk is even more pronounced. Recommending such an intervention without thorough assessment is not only clinically weak, but ethically concerning.

What further undermines confidence in Dentakay’s clinical judgement is the inconsistency with other professional opinions. I have since had:

A face-to-face consultation in the UK
A video consultation with another provider in Turkey
Additional opinions from two separate dentists

All of whom indicated that I was suitable for alternative, less invasive treatment options. This level of discrepancy suggests that Dentakay’s assessment was not only limited, but potentially inaccurate.

There also appeared to be a disproportionate emphasis on marketing aesthetics, such as images of facilities and clinics. While environment and equipment are relevant, they do not compensate for poor clinical reasoning. Clinical competence, diagnostic accuracy, and ethical treatment planning should always take precedence.

From a professional perspective, I would strongly question:

The validity of diagnoses made purely from photographs
The apparent default to crowns despite patient preference and clinical risk
The lack of exploration of alternative treatment pathways
The ethical basis of recommending invasive procedures under these conditions

In its current form, I would not consider Dentakay to demonstrate a standard of clinical care that aligns with best practice principles.

Recommendation

I would strongly advise anyone considering treatment to:

Seek an initial assessment with a UK-based dentist or similarly regulated professional
Obtain multiple opinions before committing to irreversible procedures
Be cautious of clinics that promote a single dominant treatment option, particularly crowns
Prioritise clinical expertise and judgement over marketing presentation

Conclusion

This was a negative experience. While the customer service was acceptable, the clinical approach lacked depth, flexibility, and, in my view, appropriate professional judgement. I would not recommend Dentakay and would encourage others to seek more robust, evidence-based dental advice elsewhere.

April 3, 2026
Unprompted review
DENTAKAY DENTAL CLINIC logo

Reply from DENTAKAY DENTAL CLINIC

Dear Mr. Anthony,

Thank you for taking the time to share your feedback.

We are pleased to hear that you found our communication responsive and professional. However, we would like to clarify several important points regarding the clinical assessment process and the treatment recommendations provided.

Firstly, the initial evaluation based on photographs is a preliminary assessment, which is a standard practice for international patients. It is not intended to replace a full clinical examination. For this reason, we clearly offered you a face-to-face consultation in London, where a comprehensive evaluation, including occlusion analysis and detailed diagnostics could be carried out before confirming any final treatment plan. Unfortunately, this opportunity was declined.

We would also like to highlight that we offer a structured online consultation through our website with our diagnosis team, where patients can discuss their case in detail and have all their concerns addressed prior to any treatment decisions.

Regarding the treatment recommendation, our doctors base their decisions on clinical safety and long-term prognosis, not on patient preference alone. In your specific case, the edge-to-edge bite pattern observed raises a well-documented risk for fracture or failure of veneers and composite bonding. For this reason, these options were not recommended as predictable long-term solutions.

While alternative treatments may be suggested elsewhere, it is important to note that different practitioners may have different risk thresholds and approaches. Our responsibility is to recommend treatments that we believe are durable, safe, and clinically appropriate, even if they are more conservative in terms of predictability rather than popularity.

We would also like to emphasize that:

We do not follow a single-treatment approach, and every case is evaluated individually.
Crowns are only recommended when clinically justified, particularly in cases involving functional bite concerns.
No treatment is ever finalized without full clinical examination and patient consent.

We respect your decision to seek other opinions and proceed elsewhere. Should you wish to reconsider a comprehensive in-person evaluation in the future, we would be more than happy to assist you.

We wish you the very best with your treatment.

The Dentakay team

Rated 1 out of 5 stars

Very disappointed in the customer service

If you want genuine care and quality service, Dentakay is NOT the clinic to go to. I was extremely disappointed having spent over USD $1000 to fly to Istanbul, only to be told that they could not do the implant we’ve discussed.

Before confirming my appointment, I sent my pictures and a recent x-ray to the agent. After which I was told the dentist looked over and proposed a plan for an implant. I asked about the permanent tooth that was stuck in my gum horizontally and was told they would not remove it, they would just put the implant in.

I made the appointment and I traveled to Istanbul, and on the day of my appointment the clinic was packed with patients and staff walking around, looking flustered. Listening to some of the customers in the waiting room, they’ve waiting for hours without no updates. It seemed like they were clearly taking on more than they could handle.

When it was my turn, they took the same type of x-ray that I already sent from my local dentist and told me the implant would not be possible as the space is too small and they would need to extract the permanent tooth in the gum. They suggested I shaved down the teeth on the sides of the gap to put a bridge and expected me to make that decision right then and there.

On top of that, there was no consideration as to the accommodation, no apology. I had to find another place to stay that same day or pay over USD $900 for the 5 day stay at the hotel that was supposed to be included in the package. Mind you, this was more than half the price of the full package. I guess the hotel stay was much more expensive than the actual procedure.

The agent and security came running after me when I walked out of the clinic refusing to pay for a one day stay at the hotel. They said even though I never spent any time at the hotel, I still have to pay for the first day since they already made the reservation. As if I didn’t pay enough to come all the way to Istanbul for nothing.

Zero stars for your customer service, Dentakay. It’s not the fact that you didn’t say upfront that you could not do the implant. It’s the way you handled it.

Reading some of the other reviews, it seems like your strategy is to get people to come to Istanbul even though the surgery that they look forward to is not possible and then you break the news and expect them to agree to something else, just so you can get business. If that is in fact true, it’s shameful.

March 25, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Ms. Reann,

Following your review, our team has already contacted you directly to clarify the situation, explain the clinical findings, and address your concerns. We also extended an apology for any misunderstanding, but we have not yet received a response. We remain open to continuing the discussion at any time.

We would like to clarify several important points regarding your case.

As is standard in dental care, a clinical examination is required upon arrival to confirm a final treatment plan. Initial assessments based on X-rays and photographs are useful for guidance, but they cannot replace an in-person evaluation by our senior doctors.

In your specific case, implant planning depends mainly on the clinical condition at the time of examination. In some situations, a tooth may need to be extracted before an implant can be placed, as implants require suitable bone and space conditions for long-term success. Such decisions are only made when clinically necessary and always in the patient’s best interest.

We also emphasize that no treatment is ever carried out without the patient’s full understanding and consent, and all options are clearly explained before proceeding.

Regarding the hotel, as you chose not to proceed with the treatment after the in-clinic assessment, the services already arranged required settlement. This includes the hotel reservation made on your behalf for the first night, which had been pre-booked as part of your treatment package. Thus since the treatment was not proceeded with, the associated costs could not be covered under the package terms anymore and you were required to settle it, but unfortunately you avoided payment and left the clinic hastily.

Lastly, we understand your disappointment regarding the change in treatment plan; however, this adjustment was made strictly based on clinical findings, with your safety and long-term outcome as the priority.

We remain available should you wish to continue the discussion and find a resolution.

Best regards,

The Dentakay team

Rated 5 out of 5 stars

Recently finished my first of two visits

Recently finished my first of two visits to dentakay in Antalya. Really happy with the work they have done so far and felt at ease through the process. I fully recommend dentakay for anyone thinking of going to turkey for dental work it’s totally worth it

March 17, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Joseph Dignam,

We're happy to hear that you felt at ease and are pleased with the work done during your first visit. Thank you for recommending us; we appreciate your positive feedback!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Dentakay exceeded my expectations

From the very start Dentakay exceeded my expectations. The flights were booked, pickup from the airport was punctual. Taking me to and from the clinic was like clock work. The hotel which they had me staying in was of a good standard, very clean and a good selection of food, with a beautiful sea view.
The staff at the clinic were very polite and very helpful at every stage. The treatment by the dentist's was of a very high standard without any pain or issues. I am very pleased and grateful and would highly recommend this company to anyone wanting treatment.

March 9, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear David Young,

We're happy that Dentakay exceeded your expectations with punctual transport and comfortable accommodations. We appreciate your kind words about our polite staff and the high standard of treatment received. We're grateful for your recommendation!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

I just want to say thank you for…

I just want to say thank you for everything, Dentakay make my smile beautiful and did very good job. They treated me like a queen, free private transport, hotel was good and dentakay is amazing xx

March 23, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Elza Watts,

We're happy to hear that you love your new smile! Thank you for your kind words regarding our team's care and the services we offer.

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

This is my honest review without being…

This is my honest review without being pressured into it ! At first I was skeptical because maybe I didn’t understand the process. Me and my wife had a full mouth restoration done at Dentakay. Yes the price has gone up then initially stated but I did needed extra work done such as a bone grafting operation! My gums to the left top of my side of my mouth has sunk after putting the zirconia crowns on which resulted in a gap between the gums and the crowns ! On my second visit The Doctor have removed the affected area crowns and on my top right as well as they have moved and created another gap - thats because I couldn’t have the full mouth done in one go because I had a healing period of 6 months - Bone grafting and implants . So because there was no resistance they have moved . They have removed the affected crowns and replaced them with new ones , no extra cost no questions asked . Cleanliness - Absolutely everything is spotless and sterilised- never once have I seen anything wrong ! Hotels and transportation from Hotel to Clinic and back is covered! Flights are optional! Honestly I cannot fault them ! They are professional beyond belief and very attentive! Me and my wife are both happy with the final product. A new smile ! Honestly - Thank you Dentakay Team at Nish ! Brilliant Service

March 23, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Alin Gheorghe,

We appreciate your honest feedback and are glad you and your wife are happy with your new smiles. We're happy to hear that our team was professional and attentive, and that the cleanliness met your expectations. Thank you for acknowledging the extra work needed and our commitment to addressing the gaps without additional costs.

Warm Regards,
The Dentakay Team

Rated 1 out of 5 stars

Not very serious

Not very serious, it's not worth it, they start with a quote and you end up paying double, forget it, in Italy there are good dentists at the same price and if something doesn't go right they respond immediately

December 25, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Sir/Madam,

We are unable to identify you as a patient in our records under this name. When we reached out for clarification, you declined to provide any identifying details.

Regarding your comment about pricing, we would like to emphasize that all treatment plans are discussed with patients prior to confirmation, and any final treatment decisions or adjustments are made with full patient awareness and consent after clinical evaluation.

We also note your comparison with other countries. While we respect all opinions, we encourage patients to evaluate their treatment options based on verified clinical consultation rather than general assumptions.

We are always open to reviewing any genuine patient concerns, however, we also expect reviews to be based on verified experiences so that we can appropriately address any issues raised. If you are a real patient, we remain fully open to reviewing your case and assisting you further.

Kind regards,

Dentakay Team

Rated 5 out of 5 stars

5/5 experience

5/5 – Fantastic & super fast at Dentakay Antalya! (March 2026)
From the smooth airport transfer to the end, everything was excellent and stress-free. Communication with Dentakay was quick and clear. Day 1: we planned everything perfectly. Day 2: they did the main work incredibly fast and with top quality – mind-blowing how efficient it was!
Huge thanks to the whole team for the great results and friendly service. Special shoutout to Nordic consultant Triin she Rocks – she made coordinating everything a breeze.
Highly recommend Dentakay if you want great dental work in Antalya without the hassle. I’m thrilled with my new smile! 😁

March 18, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Waal,

We're happy to hear that your experience in Antalya was fantastic and super fast! We appreciate your kind words regarding our team's efficiency, top-quality work, and smooth coordination. We're glad you're thrilled with your new smile and thank you for your recommendation.

Warm Regards,
The Dentakay Team

Rated 1 out of 5 stars

Avoid at all costs!

Avoid at all costs!
I am not normally the type of person to give negative feedback, but in this instance it is necessary if it helps other people falling into the same trap as myself.
I had spoken to several Dentists operating in Antalya and had received several quotes. I was unfortunate enough to come into contact with a "salesman" by the name of Klaus at Dentakay, whom after several weeks provided me with a dental plan and a price! As a 75 year old pensioner the cost was important to me as I depend on my state pension and ultimately his offer was too expensive. I declined the offer and he immediately gave me a "Final Price" which was several hundred pounds cheaper. Stupidly, and not knowing what was to lye ahead I accepted.
When I arrived in Turkey I was met by a member of the transport team and taken directly to the hotel. Unfortunately Dentakay had not reserved a room for me and I had to wait for 3 hours before being transported to another hotel on the other side of town!
When I arrived at the clinic the following day, I was immediately introduced to a "customer service" person by the name of Daniel. He took me into an office to take payment and to my horror, the price had risen several hundred pounds to the initial offer presented by Klaus. At that point he had no explanation as to why!
At that moment I should have turned and walked out of the door and left the premises. Unfortunately as an international patient I was in a vulnerable position so I paid what was asked of me, hoping that this would be resolved at a later date.
The treatment was carried out as per the agreement!
When I arrived home I contacted Dentakay to find out why I had been charged hundreds of pounds too much. The reply was that I had requested a temporary plastic denture consisting of four teeth. This had already been agreed during my initial conversations with Klaus and should have been included in the original price. Would anybody honestly believe that I would accept treatment and return to the UK with my 4 front teeth missing!
The fact of the matter is that they are liars and will do anything in their power to extract as much money as possible. They even ask you to leave positive reviews before the treatment was completed! I now know that they earn commission based on these reviews!
My case is not an isolated incident! On both my visits to the clinic I met several people who were not at all happy with the fact that their initial quotes had risen significantly. I would urge anyone who has experienced similar problems with Dentakay to voice their opinions - the negative comments stand currently @ 14%, but I am sure this figure would be a lot higher if people made their thoughts known!

January 12, 2026
Unprompted review
DENTAKAY DENTAL CLINIC logo

Reply from DENTAKAY DENTAL CLINIC

Dear Mr. Hardie,

Thank you for taking the time to share your feedback.

We are truly sorry to hear that your experience did not meet your expectations, and we regret the inconvenience you faced during your visit, this is not the standard of service we aim to provide.

We would, however, like to clarify the concern regarding the pricing. As with all our patients, the initial treatment plan and quotation provided prior to arrival are based on the information available at the time, such as photos or preliminary details. These are always subject to confirmation following a clinical examination at the clinic, which is clearly communicated to our patients in advance.

In your case, the main treatment plan itself remained unchanged. The difference in the final cost was due to the addition of a temporary denture (provisional teeth) during the healing period. This is an optional solution that is discussed with patients after examination, as not all cases require or request it. Once confirmed, it is then added to the final treatment plan.

We would also like to clarify that encouraging patients to share their feedback is a common and standard practice across many service industries. Reviews help future patients make informed decisions, and participation is always entirely voluntary.

That said, we sincerely regret that you felt uncomfortable or misinformed at any stage, your feedback will be taken into consideration to further improve our communication and service.

Kind regards,

Dentakay Team

Rated 5 out of 5 stars

5 star clinic and service

Booked to have my teeth done after years of feeling insecure about my teeth, the whole process Dentakay showed they cared and listened to what I wanted. Everything was so simple just like they said it would be. The end results are fantastic and I couldn’t recommend enough to anyone looking to have there teeth done.

March 10, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Mr Bradley Blacker,

We're happy to hear that you felt cared for throughout your journey to achieve your desired smile. It's great to know the process was simple and the results are fantastic. Thank you for recommending us!

Warm Regards,
The Dentakay Team

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