DENTAKAY DENTAL CLINIC Reviews 

Had my 1st treatment(implants) oct 2025. spoke to Tony through the whole process. told him i would feel comfortable if was in confact with him whilst 2nd part of treatment was being carried out. he agreed. have left numerous messages on diff whatsapp numbers. emailed him. no reply. lime being ghosted. iv booked my flight and hotel and still not heard from Dentakay. this had made me very scared as no one has confacted me about the 2nd part of the treatment. had to call the london office in order to speak to someone. they read the messages on whatsapp but ignore you. very bad after care service

Great company!!
All 5 stars.
Professional in all aspects.
Great experience with Dentakay.
Very excited for second and final visit.
See you in November
Thank you.
Very much apreciatted.

Im verry happy with the sesult. Verry good dokters. They handel you with care. No pain

From start to finish excellent.
Everyone is so friendly and helpful.
The practice is exceptional.
Highly recommended.

Not bad. I looked up the clinic and their website is convincing

My experience with Dentakey was good from start to finish I’m very happy how it turned out and would recommend to anyone who’s looking for a professional clinic.

I had a great experience with Dentakay. The whole package from pre visit, through easy transportation included, hotel included, with breakfast and dinner, the expertise of work carried out, the hours these people work with a smile, the full description of the work needed, the aftercare information, it all makes the whole experience easier. I now have teeth I can feel good about. I would recommend these guys to everyone. I hope I don't need to use them again but if my teeth needed work I would first consider Dentakay.

I have just finished my treatment and I have got to say the results are amazing, the whole process was professional friendly and everything was explained before hand. This place really does changes lives can’t fault any of the staff at all.
If I was going to be petty and give some negative feedback I would say I was disappointed I didn’t receive a aftercare pack like I know some of the other dental clinics give , I was expecting toothpaste toothbrush and some goodies after spending a lot of money but apart that everthing else was great 👍🏼 would definitely recommend highly

Been messaging them every day for 6 months and still nothing has been sorted, there is no customer care the just ignore you all theu want is more money for problems they have caused these are amateurs at dentistry don't be fooled by there fake reviews, I have every single bit of proof what they are like message me on Facebook and il show you how bad they are

Really good treatment with excellent dentists. Comfortable clinic and overall a really good experience. Highly recommendable and I am looking forward to my 2nd visit later in the year.

I am happy with the work done so far on my teeth. I am in the process of my gums healing now until my next visit in November.
Everything has been professionally done ,I look forward to the next stage of my treatment 😀

Friendly, professional staff, gentle treatment, and excellent service. Everything was clear and stress-free – I’ll definitely be back and would happily recommend Dentakay.

I arranged my treatment with Dentakay from abroad after sending all my X-rays and photographs for a remote medical assessment. A complete treatment plan was agreed upon, which included extractions, sinus lift, and implant replacements, and I paid an initial deposit of €780.

However, once I arrived at the clinic in Istanbul after traveling, they refused to carry out the agreed procedure, claiming the case was suddenly too complex—something they should have identified during the initial evaluation.

I was left without any dental treatment, the clinic refused to refund my €780 deposit, and I lost all the money spent on flights and hotel accommodations. They failed to honor the initial assessment and left an international patient stranded without care or financial resolution. Be extremely cautious before making payments or traveling here.

The quotation and all the procederes that were going to be done , were authorized by one of the owner of the clinic Dr Gülay Akay… this situation was complete understandable and non professional , they acted as a unprofessional with no profesional ethic.

The whole process of my treatment was dealt with great excellence from All Staff n Dentist.
So pleased with the total outcome.
Would highly recommend

The organisation of visit spot on, the shuttle service was on time everytime, hotel was fab, all staff at Dentakay were so helpful, treatment was prompt and painless, can't wait for 2nd visit for completion..... I would recommend to all to speak with Dentakay before signing up with others

Constant phone calls to my mobile from different numbers daily for the last two months it’s relentless
I had my teeth done elsewhere they won’t leave stop calling me harassing me it’s a call centre pushing for sales they are the most untrustworthy ruthless people in turkey avoid !

Unfortunately, our experience with Dentakay has become extremely disappointing. The problems started during our first visit and are continuing now while we are trying to arrange the second stage of my treatment.
Before travelling to Istanbul, we received a PDF treatment plan/contract containing information about two treatment stages, prices, hotel accommodation and related services. I have kept this document and screenshots of our correspondence.
During our first visit, however, the financial situation became increasingly confusing. At one point, the amount requested was approximately €2,000 higher than what we had expected based on the previous documents and discussions.
For almost three days we repeatedly requested a complete itemised breakdown showing exactly what was performed, on which tooth and at what price. Instead, we were mainly given total amounts. Eventually, I stated clearly that we would not leave for the airport until we received a complete itemised calculation and our treatment documentation. Only then did we finally receive the documents.
Another concern was the way documents were presented for signature. In our experience, this was often done in a hurry, with many important fields still practically blank. We initially received only one copy. Yet Dentakay's own documentation states that patients have the right to be informed about their treatment, procedures and costs. I have retained this document as well.
Because my treatment involved implants, I also requested my implant passports and the original implant packaging and personally checked that the identification numbers matched. I strongly recommend that other international patients do the same.
Following the problems during our first visit, Dentakay manager Abdullah Nooruddin spoke with my husband and proposed arrangements for our second trip as a gesture of reconciliation.
We live in Austria and have a minor daughter. Our parents live in other countries, so we cannot simply leave our daughter behind. Only I require the second stage of dental treatment, and travelling as a family was specifically discussed.
We then received written confirmation stating:
2 flights without baggage
1 flight with baggage
Total: €735
4 nights at one of Dentakay's partner hotels
€100 discount on my second visit
Relying on this agreement, we purchased the flights almost immediately while still in Istanbul and organised our family plans accordingly.
Now, while arranging the second visit, we are being given a different interpretation.
Our current contact person, Selena, repeatedly tells us that we must pay the difference between a single and double room for four nights and the full cost of the fifth night because this is company policy.
Despite sending documents, explaining the history and asking specific questions, we receive essentially the same response repeatedly. The replies became so repetitive that I even asked whether I was communicating with a real person or an automated system.
We are not refusing to pay legitimate costs. We have even proposed a compromise and are prepared to pay €219 in order to resolve the matter and continue my treatment peacefully.
The issue is no longer simply a few hundred euros. It is about financial transparency, communication and whether a patient can rely on written conditions provided by a clinic.
I want to be fair: I am not saying that Dentakay's medical work as a whole is bad. My concerns relate primarily to organisation, financial transparency, documentation and communication.
We still hope Dentakay management will review the documents and resolve this fairly. If they do, I will update this review accordingly.
My strongest advice to future patients is: get EVERYTHING in writing before paying. Request an itemised treatment plan, individual prices, hotel and travel conditions, discounts and additional costs. Keep every invoice, payment receipt, contract and important message. Do not sign documents containing important blank fields or documents you do not fully understand. If you receive implants, obtain your implant passports and available product documentation.
Had we not kept our correspondence and documents, understanding the different amounts today would be considerably more difficult.
Keep everything. Check everything. Demand transparency before you pay.
Due to Trustpilot's character limit, I cannot describe our entire experience and all supporting documentation in one review. This is therefore only part of our experience. I will update the review as the situation develops and, where possible, provide further factual information and documentation.

I had a good experience with dentakay, the staff were very professional, I’m very happy with the work, customer service was 5* especially when I forgot to take my medication they had it dropped off at the hotel, I would highly recommend this company if your thinking of having dental work

Well run company, professionally done treatment, nice people would recommend

The Dentists are very professional and thorough. I was very scared about the treatment I needed ,7 implants,4 root canal, a sinus lift and 24 crowns. But I can honestly say all the treatment I received over 2 separate visits was virtually pain free.They imform you on everything they are doing and tell them to let you know if your in pain. The only thing I would say negatively is that the clinic was often very chaotic due to,too many patients being booked in,often causing long waits in the clinic and when your nervous ,you don't want to be waiting around ,it causes more anxiety. My husband was there 2 yrs ago for his teeth and had a much more relaxed, personal experience. Saying that ,I did bring this up with the team and they appreciated that yes it was very busy and apologised, while explaining they were opening a new bigger clinic in Antalya in late August to ease the work load. And I appreciate its business ,but when your spending alot of money, you would expect a great experience. Having said that the actual dental work I had done was exceptional, it has given me a perfect smile that I am super happy with.All in all ,I would still recommend Dentakay if your looking for great dental work and an amazing smile 😃.