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DENTAKAY DENTAL CLINIC Reviews 1,154

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and helpfulness, noting that the team goes above and beyond to ensure comfort and satisfaction. Many people highlight the exceptional service, including well-organized transportation, comfortable accommodations, and clear communication throughout their treatment. The quality of the dental work is frequently described as excellent, with many consumers expressing delight with their new smiles and the pain-free procedures. However, some customers also noted issues with service coordination, experiencing long waiting times for appointments or transfers. A few other people also felt that the pricing for additional services was not always transparent or that the initial quotes changed upon arrival. There were also occasional reports of product quality issues, such as veneers falling off or crowns being ill-fitting, and some dissatisfaction with hotel arrangements on return visits.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the excellent service,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Price

Customers had ambiguous experiences with price. Many reviewers report significant price increases upon... See more

Quality

Users describe ambiguous interactions with quality. Many customers express satisfaction, praising the natural... See more

Product

People report ambiguous experiences with the product. Many customers express significant dissatisfaction,... See more

Based on these reviews

Rated 5 out of 5 stars

The service provided a car pickup from hotel to clinic and back to hotel for each appointment. The team at Dentakay are so helpful, each and every one. I had the same Dr from the very first appointmen... See more

Company replied

Rated 5 out of 5 stars

From the minute I turned up Antalya to the minute I was dropped back to the airport , the service was exceptional. Mehmet my dentist is a genius , the work care and attention was world class. I... See more

Company replied

Rated 5 out of 5 stars

After being quoted upwards of £30,000 to have my teeth sorted in the uk I opted for Dentakay. Needless to say the overall cost was much cheaper and the service was genuinely nothing short of fanta... See more

Company replied

Rated 5 out of 5 stars

Professional operation from the original contact, made us feel at easy and all arrangments were very well synchronised. We both ended up with great teeth which we are so pleased with. I can actually w... See more

Company replied


Company details

  1. Cosmetic Dentist
  2. Dental Clinic
  3. Dental Implants Periodontist
  4. Dentist
  5. Denture Care Center
  6. Teeth Whitening Service

About DENTAKAY DENTAL CLINIC

Written by the company

Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry.

Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry.

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Dentakay Dental clinic

Written by the company

A natural new smile crafted individually for you!

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Get a treatment plan directly on WhatsApp!


4.2

Great

TrustScore 4 out of 5

1K reviews

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Rated 1 out of 5 stars

Terrible after care

80% of the work they have done has to be removed and redone.

November 5, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Hello Ms. Louise,

We sincerely regret that you experienced discomfort following your treatment.

We would like to clarify that your treatment is fully covered under our warranty, and we have reached out to you multiple times to help resolve the issue. We offered you the option to visit our partner clinic in London for a check-up, and we also attempted to contact you via phone messages to ensure you could receive the necessary care.

While occasional issues can occur in any clinic, a respectful and professional clinic will honor its warranty and provide solutions, which is exactly what we have done. Unfortunately, it seems you have chosen not to cooperate with the options offered to resolve the problem.

Our priority has always been to ensure your treatment is successful, and we remain available to work with you to address any concerns under the terms of your warranty.

Sincerely,

The Dentakay Team

Rated 1 out of 5 stars

i read the reviews and noticed that 13%…

i read the reviews and noticed that 13% of the reviews were 1 star , this is a high percentage
i talked on the phone and they tried the sales pitch
i was going to go with them .then they started just as a lot of people said .first on the flights they were saying 400 pounds refund but then only 200 because i booked it .i accepted this and was fine with it .
then for 2 extra night in a turkish hotel in december out of season they wanted £150 per night 300 pounds for 2 nights . i can book a whole week in the hotel for not much more
i have decided to go elsewhere

November 17, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Hello Steve Mccabe,

We would like to clarify the details regarding your accommodation, as there seems to have been a misunderstanding.

We offered 4 complimentary nights at the Falcon Hotel, which is an all-inclusive resort, not a standard hotel. The additional 2 nights during your visit are charged at £150 per night. This rate reflects the premium all-inclusive services provided by the resort, including meals, amenities, and facilities. This information was communicated clearly, and the hotel’s pricing can also be verified on their website, as it is a partnership hotel and not operated by us.

We also offered flexible options: you could book the extra nights at a hotel of your choice with transportation provided, or arrange all nights independently, in which case we offered a discount on your total treatment cost.

We are always transparent and flexible with our arrangements, and it is unclear why this led to a negative review rather than a discussion to find a solution. Our goal is to make the treatment experience as smooth and comfortable as possible.

Sincerely,

The Dentakay Team

Rated 5 out of 5 stars

After my second visit to Dentakay,Im…

After my second visit to Dentakay,Im genuinely impressed.When one of my earlier implants didnt hold properly,the team gave me several options and resolved the situation quickly.The care and professionalism they showed were exceptional.

September 28, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Kathleen R. Lujan,

We're genuinely happy to hear about your positive experiences during your second visit. It's great that we could resolve the implant issue and provide you with exceptional care. Thank you for your kind words and for sharing your feedback!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

My journey with Dentakay has been…

My journey with Dentakay has been nothing short of amazing. I went through multiple surgeries and a complete dental reconstruction, and despite the long process, the results are absolutely worth it. The staff treated me with kindness and patience throughout. After years of pain and hesitation to smile, I can finally do it proudly again. Huge thanks to the entire Dentakay team for their dedication and skill.

June 28, 2025
Unprompted review
DENTAKAY DENTAL CLINIC logo

Reply from DENTAKAY DENTAL CLINIC

Dear Amjad Khan,

We appreciate your wonderful feedback! We're so glad to hear that your journey with us was amazing and that you're finally able to smile with confidence. Our team is dedicated to providing kind and patient care. Thank you for choosing us!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Excellent job smile like a teenager…

Excellent job smile like a teenager thank you!

October 17, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Panagiotis Balampanis,

We're glad you are pleased with your smile! Thank you for your wonderful feedback; it means a lot to us.

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

I am very happy with my teeth

I am very happy with my teeth . They look very natural and realistic . Able to have a ful smile. Very well organised company and very nice personel .

September 20, 2025
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Reply from DENTAKAY DENTAL CLINIC

Dear Barbara,

We're happy to hear that you are pleased with your teeth and now have a full smile. We appreciate your kind words about our team and organization.

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Perfect asmike

I just felt comfortable from the minute I arrived which is probably more important than people think.

My treatment was painless ( injections don’t count), professional and delivered the results I was looking for.

I can laugh at my own jokes!

November 12, 2025
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Reply from DENTAKAY DENTAL CLINIC

Dear Steve Gutteridge,

We're happy to hear that you felt comfortable during your visit and that your treatment was effective. Thank you for sharing your positive experience; we appreciate your feedback!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

I would recommend you to anyone as I…

I would recommend you to anyone as I got a great service and was treated very well and extremely happy with the results I could not have asked for better so thank you so much

November 12, 2025
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Reply from DENTAKAY DENTAL CLINIC

Dear Mr G Hawkins,

We're happy to hear that you received great service and were treated well. We appreciate your recommendation and are so glad you're happy with the results. Thanks so much!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

My confidence is restored..

I have just had my second and final visit to the clinic, the experience has been great. All the staff are very knowledgeable and professional compared to substandard treatment n the UK. I was initially quoted 5/6k and this price was boosted to 12.6k, I did have a lot of work done, but be prepared for it to cost more than quoted. Also make sure you ask for hotel to be included on second visit as I had to pay for alternative accommodation, and 90% of customers are being offered this on second visit. All in all, I’m extremely happy with my final look and would do this again 100%. UK dentistry is awful, so well done Dentakay and big thanks to everyone for making me more confident, it’s been a great experience.
Thank you ever so much..!!

November 7, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Scott ,

We're happy to hear that your overall experience was great and that you're pleased with the final results. We appreciate you highlighting the importance of clarifying all costs and inclusions, like hotel accommodations, for the second visit. Thank you for your feedback and kind words.

Warm Regards,
The Dentakay Team

Rated 4 out of 5 stars

Great experience

Great experience, dentists were really lovely and the amenities and technology are fantastic. Long wait times around the clinic were the only pitfall but they have free refreshments on site and the Terra Mall is nearby. Overall I am happy with my treatment and would highly recommend to others. Thank you Dentakay!

November 7, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Lisa,

We're glad you enjoyed your experience and appreciate your kind words about our dentists, amenities, and technology. We acknowledge your comments regarding the wait times and appreciate your understanding. Thank you for recommending us!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

5 star treatment!

I am extremely happy with my final results! I have always had a phobia of dentists, but the team at Dentakay were incredibly understanding, attentive, and compassionate throughout all of my appointments. The front-of-house staff were so welcoming and helpful from the moment I stepped through the door.

My zirconium crowns look amazing — they’re so natural and have truly given me the confidence to smile again! I would highly recommend Dentakay to anyone who feels nervous or apprehensive about taking the leap. The whole experience exceeded my expectations.

October 30, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Will,

We're happy to hear that you had a positive experience with us. It's wonderful to know our team made you feel comfortable and cared for, especially given your dental anxieties. We're glad your new crowns have boosted your confidence. Thank you for recommending us!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

I received all the necessary i need it

September 7, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Ahmed Umal,

We're happy to hear that you received everything you needed! Thank you for your positive feedback; we appreciate it greatly.

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Great clinic

I hade a wonderful experience with Dentakay, i had to redo all my teeth with multiple sugeries and implants, but after so much soffering i can now smile again thanks to all the Dentakay Team.

October 29, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Luiza,

We're happy to hear that your experience with us was wonderful. It's great to know that we could help you smile again after your surgeries and implants. Thanks to you for your positive feedback.

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

🌟🌟🌟🌟🌟
I just had my second visit to Dentakay, and I couldn’t be happier! From start to finish, the whole experience was amazing. The staff are so friendly, welcoming, and professional — they make you feel completely comfortable and cared for.

My results have exceeded my expectations once again. The team truly take their time to make sure everything is perfect, and their attention to detail really shows. I can’t thank them enough for the care and confidence they’ve given me.

Now I know that even if something ever happens in the future (hopefully not anything bad!), I’ll come back here with pleasure — because Türkiye has become my happy place.

I’m beyond happy with my smile and the overall experience at Dentakay. I wouldn’t go anywhere else! Highly recommended to anyone looking for excellent dental care and fantastic results! 💫🦷🇹🇷

October 27, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Paulina Jankowska,

We're happy to hear that you had another amazing experience with us! It's wonderful to know our team made you feel comfortable and cared for. We truly appreciate your kind words and are delighted that your results exceeded your expectations. Thank you for recommending us!

Warm Regards,
The Dentakay Team

Rated 1 out of 5 stars

I was quoted £3500 for my treatment but…

I was quoted £3500 for my treatment but when I arrived I was taken into a room and then was told it would be £8000 ,I paid extra to be sedated but woke up half way through and had to shout out that I was wide awake, after the treatment I was badly swollen and in pain only to find out that the £8000 I paid would only cover the implants and I would have to pay more to get the teeth and again was quoted £3500,I was put in a hotel in the middle of a industrial centre miles from anywhere and had to rely on them to get to clinic and airport, my advice is to find another dentist

November 1, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Hello Craw,

We take all reviews seriously, though we have been unable to verify your case under this name. We also reached out for verification details but you didn't provide any, because of this, we are unfortunately unable to review your specific treatment history.

Regarding treatment costs, all patients receive a confirmation letter explaining that final prices can vary after an in-person clinical examination, especially when no X-rays are shared during the initial online diagnosis. In some cases, patients also choose different implant systems or brands once they are in the clinic, which can change the final cost. Every patient is always informed of the updated treatment plan in advance and is completely free to accept or decline it; no treatment is ever carried out without consent.

With respect to sedation, it is an optional service performed by a qualified specialist and therefore billed separately. Sedation levels can vary from patient to patient, and it is possible for some individuals to become more aware during the procedure. When this happens, the attending specialist monitors the patient and adjusts the sedation as appropriate. This is a recognized occurrence in sedation dentistry and is managed safely by trained professionals.

Concerning accommodation, we work with several partner hotels located near our clinic branches. These areas are selected for convenience and proximity to the clinic, though they may not be in tourist-center locations. Transportation support is arranged for patients staying in partner hotels to ensure they can reach the clinic and airport smoothly.

We are always committed to transparency and patient safety, and we would be more than willing to review your situation in detail, if you can provide your full name or appointment details so we can confirm your case in our system.

Thank you.

The Customer Care team

Rated 4 out of 5 stars

I am so so happy with the results

I am so so happy with the results! I now feel happy to smile where as before I was so embarrassed. I am on cloud 9!

Do be careful though. I got quoted 3.6k over the phone but then when I got here and had xrays, It boosted up to 5.9k. Its a good job I had the money sat there. Im so glad I went through with it though! They have been so helpful, very organised with appointments and transfers. My advisor Elizabeth was very helpful too. She always made sure I was thinking positive about the situation. Top clinic!

October 26, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Callum,

We're happy to hear that you're pleased with the results and your newfound confidence. We appreciate your feedback regarding the initial quote and are glad that our team's organization and support, especially from our advisor, were helpful. Thank you for sharing your experience!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Everyone deserves a radiant smile and oral health !

We believe everyone deserves a radiant smile and optimal oral health, without the usual high costs. That's why we heartily recommend Dentakay in Istanbul.

Dentakay provides world-class dental care, combining breathtaking aesthetics with foundational long-term wellness. Their exceptional team, including empathetic Medical Consultants like Shane Osborne, ensures personalized guidance. Multilingual support, featuring individuals like Bursa and Ahmed, guarantees effortless communication throughout your journey.

Experience cutting-edge dentistry, outstanding patient care, and remarkable value. We encourage you to discover your new smile with Dentakay.

October 18, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Rosalina Norita,

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our commitment to providing world-class dental care and ensuring patient comfort. Thank you for recommending us!

Warm Regards,
Dr. Gülay Akay

Rated 5 out of 5 stars

Amazing results after my second visit…

Amazing results after my second visit one implant failed from my first visit and they gave me three options to think about and quickly resolved and issues. I’d highly recommended DENTAKAY to anyone who is thinking about getting work done on your teeth only negative id say was the pricing as mine was substantially more that my first quotation but that was due to having a lot more work done than expected as I only sent pictures I’d advise anyone to get a xray done back home and send that and you’ll get a more accurate price before you come over

October 18, 2025
Unprompted review
DENTAKAY DENTAL CLINIC logo

Reply from DENTAKAY DENTAL CLINIC

Dear Chic Hamilton,

We're happy to hear about your amazing results and appreciate your recommendation. We acknowledge the implant issue from your first visit was resolved with options. We appreciate your feedback regarding the pricing and the suggestion to get an X-ray beforehand for a more accurate quote.

Warm Regards,
Dr. Gülay Akay

Rated 5 out of 5 stars

My experience in dentakay was great

My experience in dentakay was great! The staff, doctors were very kind and professional. I had a dream and they made it! I really love my smile. Thanks Dentakay

October 18, 2025
DENTAKAY DENTAL CLINIC logo

Reply from DENTAKAY DENTAL CLINIC

Dear Coumba Sandiane Faye,

We're happy to hear that you had a great experience with us! It's wonderful that our team could help you achieve your dream smile. Thank you for your positive feedback!

Warm Regards,
Dr. Gülay Akay

Rated 1 out of 5 stars

The worst decision EVER!!

Worst decision EVER!!! Please value your health and DONT LET those butchers destroy your teeth, IT DOESNT WORTH IT, PLEASE FALLOW MY ADVICE!!! go with a dentist that really care your health and do the minimum shave!!! Before to go there I told to the person that I was in contact with about the shave I asked them if they could do the minimum shave and they say YES!!!! Liers!!! 1st I was told that treatment would be 5k for crowns, once there they say that if I wanted the "minimum" shave would be venners and the price increase to $8,233!!! GOOOODDDDD I should leave immediately that place!!! But I was already there and they make a discount!!! Was $6,993 almost the double!!! My dentist ELIF MELIKE GUTER the worst decision ever I BEG TO DONT OVERSHAVED and she did it !!! Can't believe the lack of professionalism of you don't know how to do minimum shave they don't do the job!! I have to ask for the gingivectomy in the sides, suppose to be included and this is no the worst the worst is that after a month I haven't be able to eat without pain and sensibility!!! And when I contact them the after care team doesn't even know who in the hell I am because for them we aren't humans!!! We are an ATM, so DISGUSTING 🤮 Miley keep asking me if I contact the after care and after care told me to use paradox toothpaste like if the toothpaste is going to fix a terrible procedure, 3 people close to me have venners and NO ONE including my husband suffer like me, venners take maximum 15 days to be recover and I was told to wait 2-3 months!!! Like if I don't do research about venners !!!! I didn't have implants to wait 2-3 months to recover!!! I request an appointment in Mexico or in Turkey paying myself the ticket and I didn't have an answer until I call my bank and dispute the charge !!! So gross, even if I get the money back I'll never recover my teeth 💔💔💔 PLEASE THINK TWINCE and invest the full price in your country or go to oral harmony in Colombia o Federico Baena in Mexico.

September 13, 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Ms. Dennise,

We want to clarify several important points regarding your treatment.

Veneers, by nature, often cause sensitivity and discomfort which can last up to three months. This is a well-known and expected part of the healing process, and individual pain tolerance varies greatly from patient to patient. It is not an indication of any error or excessive procedure on our part.

Regarding the tooth preparation (shaving), veneers require precise, minimal reduction following internationally accepted dental standards to ensure proper adhesion and long-term success. Excessive shaving would compromise the veneer’s retention and is therefore avoided. Since you cannot see your original tooth structure beneath the veneers, claims of “over-shaving” lack clinical basis.

About the pricing, the initial estimate for you was based on porcelain crowns. After clinical examination, you chose veneers, a different treatment option involving distinct materials and procedures, the cost naturally changed. After reviewing your case, the difference in cost was approximately $1,800, not nearly double as claimed. This adjustment reflects the actual treatment performed and the clinical decisions made with your input and consent.

We have been in continuous communication with you throughout your treatment journey. Our after-care team and medical consultants have offered support and advice, including guidance on managing sensitivity and pain. We understand this has been challenging and are arranging follow-up care at our partnered clinic in Tijuana as per your request.

It is important to approach these matters transparently and respectfully. Attempting to reverse charges for completed treatment that is still in place and continuing to receive support from us is inappropriate and inconsistent with the circumstances.

Please be assured that patient care and satisfaction remain our priorities. We encourage patience with the healing process, and we are here to assist you through it.


Sincerely,

The Customer Care team

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