Dental Excellence UK Reviews 

512
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, kindness, and patience, noting that every single procedure is thoroughly explained with helpful recommendations and advice. Consumers highlight the welcoming atmosphere and state that the clinic uses advanced technology, ensuring top-quality results and total confidence throughout the process. Some reviewers were happy with the reassuring approach, mentioning that the team easily puts hesitant patients at ease during their visits. People also noted that traveling long distances to reach the practice is completely worthwhile due to the unmatched level of dedication and care provided by everyone.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting exceptional care, professionalism, and attention... See more

Service

People report overwhelmingly positive experiences with the dental service, highlighting the exceptional... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an amazing and professional process... See more

Quality

Users describe positive interactions with quality, consistently highlighting the exceptional expertise and... See more

Product

Consumers find product to be positive, expressing great satisfaction with the results of their treatments.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dental excellence is absolutely the best way to describe my experience over the past two years in the care of Leanne, Kumar and many others in Robbie’s team. Their kindness and care is second to... See more

Rated 5 out of 5 stars

This is the only dentist I have ever felt relaxed at. Every single person who works there is so friendly and professional. The hygiene visit today with Charlotte was second to none. She had so much... See more

Rated 5 out of 5 stars

Great first appointment to prep teeth all fully explained as to what would happen and how to take care of temporary teeth while waiting for final product. Team very friendly and remembered us from ini... See more

Rated 5 out of 5 stars

I was aware I needed extensive treatment and Dental Excellence was my preferred choice since my wife had received excellent treatment in the last 12 months. I am being treated by Alex and am truly imp... See more


Company details

  1. Health & Medical

Information provided by various external sources

Dental Excellence is the only Smile Makeover Centre of its kind in the United Kingdom. By combining cutting edge digital dentistry with our brand new bespoke luxury facility in Liverpool, we have created a unique environment that is the future for modern Dentistry. Focused solely on the quality of our patient journey, we have brought together the best technology, the best specialists, and the best client services to ensure your Dental Excellence experience is first class. We want our patients’ journey to be as flawless as their new smile!


Contact info

4.9

Excellent

TrustScore 5 out of 5

512 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(512)

175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

I’ve just started my journey to…

I’ve just started my journey to obtaining my perfect smile by the fantastic Craig Dewdney and his lovely assistant Beth.

The level of detail and explanation of how my plan will evolve to achieve it has been exceptional.

Craig and Beth are both very caring and it is evident that they genuinely want you to enjoy the experience along the way.

I’m really looking forward carrying on with the process and couldn’t recommend them both highly enough.

Many thanks.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

First treatment …

I was a bit nervous before I started but can honestly say it was the best dentist experience I’ve ever had. Alex and Vanessa put me at ease, got a great series in for me to watch and before I knew it, the 2hours was complete. Stage 1 complete ✅

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Zarmina and Lydia have been excellent…

Zarmina and Lydia have been excellent today and it has been an amazing experience getting my veneers done here. So thoughtful and helpful nothing is too much trouble for them. Even saw a sample of the veneer types when we were trying to decide which to have!! Go here if you want great teeth !

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience at…

I had an outstanding experience at Dental Excellence UK. From the moment I walked in, the staff were friendly, professional, and made me feel at ease. Dr. Robbie and his assistant clearly explained everything about the procedure. I really appreciated their attention to detail and how they made sure I was comfortable the entire time.
It’s rare to find a dental office where you feel genuinely cared for, but this is definitely one of them. I highly recommend Dental Excellence UK to anyone looking for top-notch dental care!

September 26, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service.

Excellent service .. scouse care and consideration .. dentists very careful and competent .. atmosphere of relaxed purposefulness .. hygienist very keen on re-education me .. to the benefit of my teeth!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Today I got my edge bonding done by Zarmina

Today I got my edge bonding done by Zarmina, supported by Evie. From my initial consultation to my treatment today, my experience has been amazing! I am over the moon with the results of my teeth and will definitely be recommending to family and friends.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

I had composite veneers with Dr Valerie…

I had composite veneers with Dr Valerie Ottati
The best dentist ever!!!!! She made me feel very comfortable and is so so gentle! She explained everything in detail and even gave my jaw a massage when I was sore 😭
Loveliest dentist ever and would recommend her to anyone 🩷🩷🩷🩷

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Invisalign going amazing so far

Invisalign going amazing so far, Alex and the rest of the team have been brilliant and she’s always a pleasure to see. Thanks so much for your work so far and can’t wait to see the end results!

October 6, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent


I recently visited Dr. Valerie Otatti for a dental check-up, and I was thoroughly impressed with the experience. I initially went in expecting to hear about cosmetic fixes, but Dr. Otatti was more focused on my overall oral health than I was! She genuinely cared about saving my teeth and encouraged me to take proactive steps in preserving my smile.

Dr. Otatti took the time to discuss a treatment plan tailored to my needs, explaining everything in detail, and making sure I understood each step. It was clear that her priority was not only the aesthetic aspect but, more importantly, my long-term dental health.

I'm really happy with the care and attention I received and feel much more confident in the treatment plan moving forward. Highly recommend Dr. Otatti for anyone looking for a dentist who truly listens and puts their health first.

September 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Actual excellence across the board

I have been extremely fearful of dentists for years after a really bad experience when I was young. However, Dental Excellence have made my visits to the dentist an actual positive experience. I am always made to feel so welcome and the professionalism puts me at ease. Such care and consideration on every visit... I always leave with a smile. Ottati Valerie and her assistant were an absolute joy today. Made me feel part of the family. I can't recommend this practice highly enough. If you're a worrier/scared of the dentist, I guarantee that you won't be after one visit.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Consultation with Alex

Came in for my consultation and was greeted by the lovely Gemma, I was seeing Alex today and she was so helpful and informative, answered any questions I had and helped me with 2 plans as I was unsure whether to go down the edge bonding or veneer route, I had an amazing experience with Alex from start to finish and I can’t wait to start my smile journey

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Could not be in safer hands x

I am so grateful to have had my veneers done by Alex and her fantastic team , they really do care and look after you so well from start to finish. I am delighted with my smile all thanks to Alex , and I honestly feel like I am visiting friends when I return for my regular check ups !
The attention to detail is incredible!

September 18, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Alex and her lovely assistant saw me as…

Alex and her lovely assistant saw me as an emergency and made the necessary time to diagnose the issue , explain the options and most importantly do the necessary work with huge expertise . They were reassuring throughout and made a difficult procedure as comfortable as it could possibly be. Top notch in every respect.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

I honestly can't thank Alex enough

I honestly can't thank Alex enough! After a bad veneers experience at another dentist, I was really unhappy with my smile. Alex replaced them with new veneers and the difference is incredible. Her work is absolutely flawless and she's completely restored my confidence. She's so professional, caring, and takes the time to make sure everything is perfect. I finally feel proud of my smile again. I wouldn't trust anyone else!

September 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look