Dentalinsurance.com Reviews 

1,400
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 358 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the online platform is very easy to navigate, allowing users to compare various available plans quickly and find well documented details without any stress. Furthermore, people consistently appreciate the exceptionally helpful staff and customer service representatives who guide buyers smoothly through every single step of the purchasing process with impressive patience, clarity, and deep product knowledge. Some reviewers were not happy with customer support, noting frustratingly long wait times on hold, communication barriers with representatives, and cumbersome difficulties when being transferred between different agents during their requests.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently praising the platform for being simple,... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the enrollment... See more

Customer service

People report positive experiences with customer service, praising representatives for being patient, kind,... See more

Service

Reviewers highlight positive aspects of service, consistently noting that staff members are knowledgeable,... See more

Website

Clients share positive opinions on website, highlighting its ease of use and clear navigation. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was shocked by this companies morals. All of my teeth 🦷 were ripped out of my head 👴🏻 and given to me in the form of a necklace. I tried to get an insurance claim 🧾 but was told that it could no... See more

Rated 5 out of 5 stars

The site was very easy to navigate. I liked how you know up front what the plans offer. Once I selected the plan everything else went fast & I had my information the same day

Rated 5 out of 5 stars

I really appreciated this service. It showed all the options available to me and I chose the one that was best. I was able to view plans I didn’t know existed. Easy to use, compare different services,... See more

Rated 5 out of 5 stars

I have been looking for a stand alone dental plan. All other sites would have long phone calls, and still not provide the list of plans. But this site is terrific, I spent 10 minutes and signed up.... See more


Company details

  1. #2 of 9 best companies in Dental Clinic
  2. #37 of 90 best companies in Pharmacy

Information provided by various external sources

We are one of the leading providers of dental insurance and discount plans. DentalInsurance.com was the first to enable individuals to both comparison-shop and apply for dental insurance and discount dental plans directly via the Internet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,400)

367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark was wonderful

Mark was wonderful! He was patient and extremely thorough. He could not have been more professional, but very personable at the same time.
He needs a pay raise!

July 9, 2026

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