Dentalinsurance.com Reviews 

1,405
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 358 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the online platform is very easy to navigate, allowing users to compare various available plans quickly and find well documented details without any stress. Furthermore, people consistently appreciate the exceptionally helpful staff and customer service representatives who guide buyers smoothly through every single step of the purchasing process with impressive patience, clarity, and deep product knowledge. Some reviewers were not happy with customer support, noting frustratingly long wait times on hold, communication barriers with representatives, and cumbersome difficulties when being transferred between different agents during their requests.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently praising the platform for being simple,... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the enrollment... See more

Customer service

People report positive experiences with customer service, praising representatives for being patient, kind,... See more

Service

Reviewers highlight positive aspects of service, consistently noting that staff members are knowledgeable,... See more

Website

Clients share positive opinions on website, highlighting its ease of use and clear navigation. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was shocked by this companies morals. All of my teeth 🦷 were ripped out of my head 👴🏻 and given to me in the form of a necklace. I tried to get an insurance claim 🧾 but was told that it could no... See more

Rated 5 out of 5 stars

The site was very easy to navigate. I liked how you know up front what the plans offer. Once I selected the plan everything else went fast & I had my information the same day

Rated 5 out of 5 stars

I really appreciated this service. It showed all the options available to me and I chose the one that was best. I was able to view plans I didn’t know existed. Easy to use, compare different services,... See more

Rated 5 out of 5 stars

I have been looking for a stand alone dental plan. All other sites would have long phone calls, and still not provide the list of plans. But this site is terrific, I spent 10 minutes and signed up.... See more


Company details

  1. #2 of 9 best companies in Dental Clinic
  2. #36 of 91 best companies in Pharmacy

Information provided by various external sources

We are one of the leading providers of dental insurance and discount plans. DentalInsurance.com was the first to enable individuals to both comparison-shop and apply for dental insurance and discount dental plans directly via the Internet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,405)

374 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good insurance

Good insurance, the first time I buy it but I liked, good communication and I trust this insurance

May 18, 2026
Rated 5 out of 5 stars

Excellent Customer Service

Excellent, competent customer service. They handle inquiries in a timely and professional manner with a high level of care and professionalism. Wonderful, positive, and upbeat people to work with for your insurance needs!

May 21, 2026
Rated 3 out of 5 stars

Incorrect referral by a DentalInsurance Sales person

I was told to contact Delta Dental directly about waiving the waiting period for the new dental plan because I was previously a Corporate Delta Dental plan member whose COBRA benefits ended on March 31st. I was then transferred to Delta Dental who had no idea what a Platinum for Everyone plan was and could not see any information of a new plan signup. I then had to call DentalInsurance.com again only to find out that I should have been directed to Morgan White insurance underwriter and at that only after 48 hours so my new plan request would be on their system. So one agent was knowledgeable, other had bad/wrong information and wasted my time

May 19, 2026
Dentalinsurance.com logo

Reply from Dentalinsurance.com

Oh no. Sorry about that. I've reached out to our Call Center supervisor to check in with the person you spoke to and make sure they're aware of the error they made. It's frustrating to have to jump through multiple hoops to get information, apologies for that. If you need any additional assistance, and you're willing to give us another try, please reach out. And, please have a good day and thanks for reaching out about this issue.

Rated 5 out of 5 stars

Very easy to search and compare…

Very easy to search and compare different dental insurance in my area. All the basic info I need to compare about plans was highlighted and easy to understand what I was getting. Signing up for the plan I chose took less than 5 mins and I did it all online without having to make a phone call to an insurance rep. Which I love I hate making phone calls 😉

May 15, 2026

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