Banner for DentOrdu Oral and Dental Health Center

DentOrdu Oral and Dental Health Center Reviews 

364
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, ensuring a smooth and comfortable process from start to finish. The excellent service, efficient coordination, and clear explanations led to highly satisfying, often life-changing, pain-free results within a clean and professional clinic environment. Conversely, a small portion of people felt dissatisfied with specific treatment outcomes, noting issues like teeth not fitting properly or more teeth being shaved than intended. Some also reported receiving little assistance, feeling dismissed, or encountering unprofessional responses when addressing concerns, leading to disappointment with aftercare.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, kindness, and... See more

Service

Reviewers mention positive feedback about service, with many describing it as amazing, professional, and... See more

User experience

Consumers find the overall user experience to be overwhelmingly positive, with many describing it as perfect... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the helpfulness... See more

Product

Users describe positive interactions with the product, with many expressing delight and satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Had 8 implants and 10 crowns fitted over two visits to the clinic. Great experience from the start. Ayla my coordinator let me know about transfers from airport and to the clinic for visits. Sera... See more

Rated 5 out of 5 stars

Best experience ever from start, which was 6 months ago to finish which just happened. I was here in June and got 13 teeth extracted, 6 implants, sinus lift, membrane and bone graft and at no point... See more

Rated 5 out of 5 stars

Dentordu is a well oiled machine. My coordinator Serap was excellent, really responsive and always on hand when needed. Nothing was too much effort for her. My dentist (I forget her name) was gentl... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish. Very understanding and kind people who accomodate to each individual’s needs whatever they may be. Couldnt be more happier with the outcome and for a very reasona... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dentist

Written by the company

As The Private Dent Ordu Dental Polyclinic, we give importance to people’s happiness and their genuine,happy smiles. The reason is because we think that it’s the biggest richness in life. Therefore, we don’t consider ourselves as just a clinic which finds solutions to teeth problems; but as a clinic that you will remember for a lifetime with your lasting happy smiles along with your mouth and teeth health. We always follow up with current technology and developments. Therefore, we closely follow the direction that dentistry is going towards in the World and we do our best to mett your needs and expectations. We think of each moment you will spend with us and we perfectly perform whatever is necessary for your happiness. We feel deservedly proud of being the solution to all of your mouth and teeth problems thanks to our professional doctors. Our Treatments Zirconium Tooth Laminated Teeth Root Canal Treatment Dental Fillings Orthodontic Treatment Teeth Whitening (Bleaching) Implant Periodontology Composite Fillings (Bonding) Pink Aesthetic Oral and Maxillofacial Surgery Aesthetic Dentistry


Contact info

4.8

Excellent

TrustScore 5 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(364)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dental Treatment

It was lovely having my teeth done DentOrdu. The staff were amazing throughout. My dentist was so supportive providing extra support. A special thank you to Dr Moral and to the lovely Serap.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

I would recommend Dentordu to anyone…

I would recommend Dentordu to anyone and everyone looking for that perfect smile! My experience from start to finish was absolutely amazing from initially speaking to Nur (sales director) and then Serap (co-ordinator) who guided and advised me throughout the whole process. A great team to put a smile on anyone's face!! A big thankyou to all the staff who made my experience memorable..

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

it was the worst experience of my life

it was the worst experience of my life. this clinic is really really bad!! they didnt take care of me, i was totally alone with everything.

April 27, 2024
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

We are sincerely sorry to hear about your recent experience at our clinic. Your feedback is incredibly valuable to us, and we are disappointed to learn that we did not meet your expectations.

At our clinic, we are committed to delivering exceptional care and support to every patient. We apologize if you felt overlooked during your visit; providing personalized attention is fundamental to our approach.

It has come to our attention that our clinic has not treated any international patients at the experience date , we kindly request confirmation of the clinic's name, patient name/surname and details of your treatment

We would appreciate the opportunity to discuss your experience further and explore how we can address your concerns. Please reach out to us directly at info@dentordu.com. Your insights will help us enhance our services and prevent similar situations in the future.

Once again, we apologize for any inconvenience caused and thank you for your patience and cooperation as we strive to resolve this matter promptly.

Best regards,

Rated 5 out of 5 stars

Serap has been super helpful she is…

Serap has been super helpful she is amazing made it so easy for me I was very nervous she calmed me down and step by step talked me through it she is so lovely and amazing at her job I have to say this is the best clinic

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish is it been…

From start to finish is it been perfect..
The whole experience was brilliant, very streamlined the staff even from the girls making coffee to the dentist and technicians. And big thank you to SERAP and AYLA for all their help to making me feel I am like part of their family. Big thank you to all Dr AHSEN and her assistant…

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect place to get your teeth done

Perfect place to get your teeth done! They are so professional and stuff in here are amazing and Serap is star!! She helped me a lot and she is very friendly. My dentist is Tuba Sen she is beyond perfect and everyone in here was brilliant..

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, everyone was so helpful and couldn’t do enough for us would recommend them all day everyday, a massive thank you to the coordinators so helpful and would bend over backwards for us, everyone get yourselves over here for your dental work they are brilliant 🫶🫶

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

I have a new smile 😁

Best experience at a dentist in my 51 years. Obviously it comes with pain, however a lot less pain than UK dentist. All the staff are amazing, comforting and supportive. Ayla and Tulay were my regular coordinators, special thanks to them. All in all I have a new smile, a bigger appetite and most importantly better mental health. The boss looks like British actor John Thomson 🤪. Free hot drinks served all day, relaxed environment whilst waiting/in-between appointments. Thankfully I don’t need new teeth now, but would return in a heartbeat!
Great value for money, compared to UK!
Best wishes to all my new friends at Dentordu, keep up the great work ❤️

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Soo happy

Hello, I was put in contact with nur, who helped me organise the whole thing, from the minute I got into the plane I was taxid to and from the hotel and dentist, all the staff there are amazing and the really look after beyond expectations. even the taxi drivers are lovely, hotel was fine but i could not be happier with the final product and can’t stop smiling thank you to everyone there

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

"Exceptional Dental Care at DENTORDU: A Warm and Professional Experience”


"I recently visited DENTORDU dental clinic in Izmir, Turkey, and had a fantastic experience. From the moment I walked in, the staff greeted me warmly, making me feel at ease. The professionalism of the entire team was evident throughout my visit, from the receptionist to the dental hygienist. They were receptive to my needs and concerns, taking the time to answer any questions I had. Overall, I highly recommend DENTORDU for anyone looking for top-notch dental care in a friendly environment."

Tope. UK

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Just returned

Just returned, I had 26 zirconium crowns what can I say one word amazing
From start to finish no pain what so ever. I traveled with my four year old daughter and the staff at the clinic could not do enough to make us both feel comfortable I met some really lovely people who were there also having treatment can’t thank you all enough I love my new smile so thank you for making me smile again xxxx

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

Hi my name is BD

Hi my name is BD. I am super happy with my new smile, thanks to Dentordu. The work environment is amazing and the staff work really well to give your perfect smile. Aswell they are very friendly. From start to finish, I would 100% recommend this spot if you are getting your teeth done.
Thank you so much 😊
DENTORDU

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Kieran wilson (Professionalism at its finest)

Hi my name is Kieran Wilson and I'm from Manchester, I contacted DentOrdu through social media and was a little unsure at first but I was seriously wrong.

I have now had my teeth done and the whole process from being contacted to flying home has been one of the best experiences I've ever encountered with any service I have had.

I have had 2 bridges and 26 zicronin crowns and was fortunate enough not to have one drop of pain or sensitivity throughout the whole process. The level of professionalism exceeded my expectations dramatically, the clinic was immaculate the staff couldn't be friendlier and the quality of service all round was amazing they couldn't do enough for you and I mean they go the extra mile from transfers to the clinic everyday the vip pick up and drop off to and from the airport the hotel anything I though I need to sort out was already done. They came me extras like mouth guards and sports guards for free.

I'm a bodybuilder so being visually pleasing is essential and now with the perfect teeth they made for me I feel not only confidence and pride but because of the quality of the job I'm 100% sure I will have no issues I can honestly say I have never been happier.

I would recommend DentOrdu to everyone and I wouldn't recommend going anywhere else but them.

The PRICE was amazing and feel as though I ripped them off I was treated that well lol.

Honestly to all the staff from contact, clinic, hotel, transport thank you for everything I've not only made a life changing feeling but friends too you truly run a quality and professional service thank you doesn't seem enough but THANK YOU !

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

From the moment I spoke with Eray over…

From the moment I spoke with Eray over the phone to having my actual treatment, all the staff were very helpful and I’m nearly 7 months on from having my smile makeover, first few months my teeth were quite sensitive, but now it’s all good and o can eat whatever I want, including chewy humbugs lol. I’m just so please I picked this company and everything just so professional. My quote in the UK was £20’000 and in Bulgaria £5’500, so I’m just so pleased with the price here which includes accommodation, which was also very satisfactory. Very pleased with the outcome.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

A new smile…

Dentordu was incredible from start to finish. I was recommended by my friend and I was sceptical about travelling to another country to have my teeth done but I was so desperate to get them sorted. Nur was so helpful all the way through providing enough information and advice. I was collected at the airport and chauffeured to my hotel until the next day where I was picked up and taken to Dentordu. From the minute I walked through the door I felt safe and looked after everyone was so friendly. I stayed for 6 nights and had 24 zirconium crowns with a natural smile done whilst I was there. Have never been so happy with my smile and how my teeth look now. It’s given me the confidence to smile again

Thank you Dentordu

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

This is the place you want to go to

This is the place you want to go to! The communication with Eray is outstanding! This man is an absolute diamond and can't sing his praises any higher, this man is a genuine professional and they don't just tell you what you want to hear, they tell you what has to be done to get the best result possible! The biggest mistake I've ever made in my life was not listening to them as I just wanted it done over 2 visits when I was told from Eray that in my case this wouldn't be possible it would have to be done over 3 visits and any clinic that would tell me they could do it in 2 visits he advised me to ignore as this was not possible in my case and I didn't listen and made the biggest mistake of my life going with another clinic who said that they could do it in 2. I'm now sat in AGONY doped up to my eyes on painkillers with implants in my jaw that have not even been put in properly!😭😭 And am over £8000 down after my 1st visit with another £5500 to pay for my 2nd visit! and having to take the other clinic to court to try and get some of my money back! 😫😭 Eray is still in constant contact with me helping me more than the clinic that I lost thousands of pounds to! Please don't make the mistake I did and try and cut corners because I'm now paying for it big time! Please learn from my mistake and go with DentOrdu as their priority is YOUR health and giving you the BEST treatment that will last! Unlike everywhere else that just want your money and as soon as they get it they no longer care about you! I can't recommend this clinic anymore highly and wish to God I had went with them as I'm blown away by the way they are still worried about me and asking me to let them know how I get on! 💯👌😇🥰 I wish to God I could go back and I would most definitely go with DentOrdu as they CLEARLY stand out from the HUNDREDS of clinics I spent 3 years researching, as their PRIORITY is NOT taking your money it's in giving you the BEST possible treatment! I cant thank you enough DentOrdu and even more so Eray who I will be staying in contact with as I have built a real friendship with my upmost respect for him! 💯👌🙏🥰🥰🥰

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company

From start to finish of my treatment with dentordu was magnificent, I correspondent was Ayla who answered all my questions no matter how stupid they seemed at times she also ordered me food to my hotel room and was checking in on me regularly , transport was 10/10, hotel was lovely, nurses and assistants was all very welcoming and reassuring through the whole process and since coming back Iv had 0 issues and nothing but compliments, highly recommend and if your nervous rest assured your be well looked after and catered for, thanks again

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Dentortu for my new smile and…

Thank you Dentortu for my new smile and for my confidence back
My coordinator Bengu and Tullay was very supportive
All the mit about Turkey teeth is nit true
Best service from the doctors as well verry professional and make sure are all done to the perfection
Thank you

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

A was over in October

A was over in October , a was so nervous, now a don't no why dentordu was superb got my implants done absolutely pain free can't wait to ho back next month to get my new teeth.the full team are superb from pick ups from Airport to hotel and the staff were superb and eray was and is great to ask any questions and Tulay is a star

October 20, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look