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DentOrdu Oral and Dental Health Center Reviews 352

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making every interaction pleasant and smooth. The service provided is frequently described as excellent, with many people appreciating the efficiency and ease of their overall experience, often highlighting the seamless coordination and communication. Reviewers are particularly impressed with the quality of the work and the care taken by the dentists, often noting the pain-free procedures and the outstanding results that restored their confidence. However, some customers also noted issues with accommodation and hotel staff, finding them unhelpful with room-related concerns. A few other people also felt that the overall experience was stressful and uncomfortable, citing issues with airport transfers, concerns about the environment, and unprofessional responses to their concerns.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, caring, and helpful.... See more

Service

Users describe positive interactions with service, highlighting the professionalism, attentiveness, and... See more

User experience

Consumers report overwhelmingly positive user experiences, often describing them as amazing, brilliant, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the staff's patience, helpfulness, and... See more

Quality

Reviewers mention positive feedback about quality, with many expressing extreme satisfaction and happiness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Had 8 implants and 10 crowns fitted over two visits to the clinic. Great experience from the start. Ayla my coordinator let me know about transfers from airport and to the clinic for visits. Sera... See more

Rated 5 out of 5 stars

Best experience ever from start, which was 6 months ago to finish which just happened. I was here in June and got 13 teeth extracted, 6 implants, sinus lift, membrane and bone graft and at no point... See more

Rated 5 out of 5 stars

Dentordu is a well oiled machine. My coordinator Serap was excellent, really responsive and always on hand when needed. Nothing was too much effort for her. My dentist (I forget her name) was gentl... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish. Very understanding and kind people who accomodate to each individual’s needs whatever they may be. Couldnt be more happier with the outcome and for a very reasona... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dentist

Written by the company

As The Private Dent Ordu Dental Polyclinic, we give importance to people’s happiness and their genuine,happy smiles. The reason is because we think that it’s the biggest richness in life. Therefore, we don’t consider ourselves as just a clinic which finds solutions to teeth problems; but as a clinic that you will remember for a lifetime with your lasting happy smiles along with your mouth and teeth health. We always follow up with current technology and developments. Therefore, we closely follow the direction that dentistry is going towards in the World and we do our best to mett your needs and expectations. We think of each moment you will spend with us and we perfectly perform whatever is necessary for your happiness. We feel deservedly proud of being the solution to all of your mouth and teeth problems thanks to our professional doctors. Our Treatments Zirconium Tooth Laminated Teeth Root Canal Treatment Dental Fillings Orthodontic Treatment Teeth Whitening (Bleaching) Implant Periodontology Composite Fillings (Bonding) Pink Aesthetic Oral and Maxillofacial Surgery Aesthetic Dentistry


Contact info

4.8

Excellent

TrustScore 5 out of 5

352 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

They are amazing

They are amazing! Dentordu is the best place to get your teeth done. Dentist Ahsen and assistant Sanem was very professional and the clinic coordinator Serap she is very helpful and kind! My sale coordinator Tulay she is amazing and very good!Thank you so much for everyone for your hospitality and giving my smile back to me

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

I come over from the uk to have zirconia crowns fitted the whole process was simple and the communication I had with basak before during and after was amazing I couldn’t have asked for more. Once I got to the clinic I was greeted by Serap she was my coordinator and translator every time she went above and beyond for me gave me all the information I needed always asking if I’m ok and if I need anything such a friendly person, my two dentist was Ahsen and Sanem they where both so professional and caring the attention to detail was outstanding absolutely perfect the pair of them I would highly recommend this place to anyone thinking of getting there teeth done .

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Been here twice now and both…

Been here twice now and both experiences have been brilliant from start to finish , kalin was really helpful with the translation and answered every question we asked ! Highly recommend dentourdu I know over 15 people who has used this clinic and never had problems.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

I would highly recommend using DentOrdu , the support you receive from start to finish is incredible.

My coordinate Serap was so supportive, she was able to translate exactly what I wanted and any changes. She was able to inform me of everything that I needed to know that was important to my treatment.

She was friendly and English was excellent, so I was confident in her communication skills. This I really appreciated.

I traveled alone and felt very comfortable in the hotel and made a number of new friends.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

My experience

The best specialists for my teeth are Sarap, the coordinator, very friendly and attentive. Dr. Tugba is very professional in her work and cares about making the treatment perfect. And the assistant Canan is super attentive. I recommend it, they are 5 stars, thank you

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for giving me my smile back.

After months of research, I decided to make a final decision on who I trusted to look after me with getting a full set of crowns and having the opportunity to regain my smile.

Dentordu from start to finish were unbelievably supportive and were first class when it came to communications at each and every stage.

The process was simplified for me at every stage and whenever the team could help me, even from finding the best flights for timing and price, they were brilliant.

As someone that has a bad history of spending time in the dentist chair, I was extremely nervous and at no stage did anyone at the clinic ever make me feel like I needed to be. Their calm approach along with their explanations at every stage really kept me well informed, but most of all, kept me calm and comfortable.

A massive shout out goes to my sales coordinator Ozlem, she was fantastic in making sure the booking and initial research was all taken care of.

My next level of appreciation is then extended to my clinic coordinator Kalin, no question too concerning, no request ignored or denied, just always on hand to help and guide me through every part of the process while on site.

And, I cannot finish this review without one of the biggest thank yous I have ever written on a review site, going to my dentist Dr Meltem. She was amazing!!!!! Considerate, professional and made each part of the process a lot less worrying than I would have ever imagined.

Would I recommend this to anyone else, without any hesitation. If you are seriously looking to make a change and want a supportive team around you, give Dentordu a call, no actually, you only have to drop them a WhatsApp message to get the conversation started, it really is that easy.

Thank you to the whole team.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

I was very glad with the service…

I was very glad with the service provided, from transport to accommodation and the staff were very professional and polite. Especially Serap senozgen she was the best person to deal with and made my experience very nice

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

It was a great decision and a good experience

All was good
I Did the treatment of my tooth
So, I can suggest, all the stuff, travel, hotel, payment, everything was good
The person in London all the time was providing the formation very good attitude.
I would like to add, that Zerap is a very kind and respectful person who all the time is helping, a very nice person who gives the confidence to stay there
Many thanks, Dentordu.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

What a fanstastic company

What a fanstastic company, Serap Sonezgon made my trip so easy as well, what a great patient co ordinator.

The company itself are top notch, I am so over the moon with the service and have come back grinning from ear to ear!

Highly recommend them. Smooth sailing from start to finish, highly professional, high standards for absolutely everything.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended implant/crowns service

Dentordu was recommended to me by a friend who went through 24 Zirconium crowns treatment in April 2024.
Following initial contact with Ayla Akalin in July 2024 I recieved full cost & treatment plan from the photos I supplied and I subsequently made arrangements to come to Izmir clinic to have my 2 x implant surgery and full mouth scan/xray in September 2024. This visit/process was made very easy by Ayla arranging everything from being picked up at airport, taken to hotel and the next day to the clinic to go through my 2 hour procedure which completed visit one requirements. I did elect to stay for 4 days and take that time to explore the surrounding area with the clinic covering the cost of my hotel (Bostanli being my favourite place for Cafes/Bars).
I returned January 2025 when over 7 days the team worked their magic fitting crowns on my 2 x implants and 24 additional Zirconium crowns. During my week I received great support from coordinators Serap and Kalin who looked after me each day while in the clinic explaining every step and catering to all my needs (absolute angels).
Day 1 I was picked up late at the airport (arranged again by Ayla) taken to the hotel ready for treatment the following day. Day 2 Dr Meltem Moral assisted by Özge worked on my mouth for 3 hours shaping my existing teeth, removing old crowns and a further tooth which was required to give me a balanced and perfect smile (trust the experts). Day 3 was a free day to let my mouth settle and day 4 was an hour to check my gum condition and fit a second temporary set of dentures shaped like the final set to give me an idea of final look. Day 5 morning for 1 hour was first fit of 26 Zirconium crowns allowing time for minor adjustments and final fit later that afternoon. Day 6 was a final check up to confirm no issues and I also got impressions for protective top gumshield to wear each evening to protect against grinding (this is up to the individual at an additional cost of £200).
To say I'm delighted with my finished teeth is an understatement, they are so natural looking and comfortable immediately following final fitting.
Choosing the correct clinic in Turkey can be a minefield however I would 100% recommend Dentordu from a final result, advice/guidance, care, cost and overall professionalism.
Thank you so much
Mark 😬😬😬

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Dentordu: excellent and affordable.

I was noticing Dentordu on TicToc. Since I was searching for an affordable solution to my teeth problems, I contacted them.
The contact and the clarifications and email exchanges were very efficient, resulting in an offer within a couple of days. After careful consideration and reviewing the comments about this clinic, I decided to take this opportunity.
After arriving the first time in Izmir in August 2024, I was welcomed by a driver and transported to my hotel. A couple of hours later, the treatment started already.
Throughout the entire time, I was well informed, what is going on and what are the next steps.
After the waiting time of approx. 4 months, I came to Izmir the second time in December 2024. Once again, all the treatments were done very carefully.
The result is excellent and I am very happy that after nearly 2 years of searching for an affordable and qualitative high solution, I finally got my desired results.
The excellent cooperation, information and communication was made via Hamiyet Uysal. She made the contact very easy and was always very responsive and approachable. I can highly recommend here and would like to take this opportunity to express my sincere THANK YOU to her for the excellent cooperation.
Facit: well organized, very efficient and affordable solution to any kind of teeth problems.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Just had a new set of teeth

Just had a new set of teeth, the centre in Izmir were excellent. Their professionalism and strive for perfection in every aspect of the care they provide is exceptional. From collecting you from the airport on arrival in Turkey, the daily transport from hotel to the centre, the communication, their hospitality, their meticulous attention to detail to ensure you are happy with the final result is rare in todays world. Thank you to Ayla, Sarep and Kalin who provide amazing customer service and very special thanks to the dentist Ahsen Yuksel and her assistant Sanem who's endless strive for perfection in their art is beyond expectation. I cant recommend them highly enough.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely Highly recommended

The staff were all really friendly. Serap was an amazing help from start to finish really organised and helped me through the whole process. She made the whole treatment a lot easier.
Gokhan and Karin were also brilliant so friendly the whole time always smiling and tending to any needs

The dentist irem made my teeth exactly how I pictured them when I was coming over. She was very fun and energetic.

And the technician goksel ensured that the treatment went exactly as I wanted and that everything was done to perfection.
I would definitely recommend this dental surgery to anyone looking to get veneers.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

WOW!!!!! Outstanding Aftercare

WOW!!!!!!

Outstanding Aftercare.

I can’t thank DentOrdu enough. I had broken a crown on my implants and I was so scared that they were going to blame me and find a reason to charge me extra as that is what I’m used to in the UK. EXCEPT!!!!!
No questions were asked they booked me an appointment and I booked a flight. I was scared will they pick me up? is the hotel booked? I did not know what to expect last time I was paying them money so I knew someone would be there but this time I was not paying so it was a major concern. When I landed my driver was waiting at the airport with a sign with my name I felt so relieved. I went to the same hotel and everything was Phenomenal. My Coordinator Ozlem was just so informative. She kept texting me until I got into the hotel Room it was so professional and shows you when people care about people she just made me feel at ease. Thank you!!!!🙏

They treated me better than the first time. When I got there I remembered some of the staff but a lot of them remember me. I felt so at ease. Thank you guys this Dental Clinic is a class above the rest.

My Dentist Seda Kosara all I can say is she is a perfectionist. Her knowledge and her hands were so soft and caring. She really in my opinion is an exceptional dentist. She made me feel comfortable and she replaced the entire bridge because in her opinion that is what was needed.
Seda Kosara is really and honestly an exceptional Dentist. I have been to so many dentist in my life I’m 55 and through the years I’ve changed so many Dentist but this woman is just the best. I’ve ever experienced.

I also want to thank Kalin and Serop the translators they were there through all the treatment and explained in great English everything the dentist was saying. These ladies are a great help for the language barrier. There role is so under estimated. But I was grateful they were there as what ever questions I had or what ever I could not understand they explained in clean clear English. Thank you ladies 🙏

Finally if you thinking of having Dental work done look no further.

Everyone I spoke to while I was there from the UK had only the best things to Say. You can’t fault this Company. They truly are exceptional

DentOrdu I genuinely from the bottom of my heart want to thank you for all you have done for me. You have changed my life. I have a smile I can be proud of and I’m a part of a dental clinic that takes pride in a great service. 🙏 thank you ever so much. Everything was faultless

This kind of service is exceptional and should be commended

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

WOW Excellent

Well where do i start?

Got recommened by a real life friend stephen and Nico whom i see on a daily basis and i asked where he got his teeth from and he said Dentordu. I instantly got in touch with Tulay and got a free consultation. Once i had booked my flights they sent me all the relevant information what i needed before i travelled to Turkey for 5 days.
Upon arriving i got a private hire to the hotel. Upon waking up i got a message about what time my appointment would be for the Xray and moulds. Tulay and and Ozlem where on hand for my questions. Upon having Surgery for my teeth extractions i felt 0 pain coming around i instantly got medicine which i used daily until it ran out. Over the next few days i had dentures on the top before i stayed at home for 3-4 month. I had a fabulous dentist Dr.Tuğba SEN for my first visit while i had my wonderful Reps Tulay and Ozlem messaging me ane giving me Information

2nd visit was when i arrived on the 17th of november got picked up from airport and got texted the time for the next day appointment. Upon arrival my rep Tulay was ill so Sercp and Kalin were on hand to deal with my queries. My Dentist this time was Dr.Seda Kosova. I had my teeth shaved and implants exposed ready for my plastics which was pain free due to my gums being numbed. I had a few days of adjustments. Today 21st November i got fitted with my Monolithic Ziconium Crowns and i feel so so happy i can smile again. I felt so at ease being at Dentordu everyone was very friendly the driver from and to the dentist and back to the hotel. The overall Staff at Dentordu i honestly want to thank each and everyone of you for going above and beyond for giving me back my smile.
Thank you so much, Brett

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

I Can’t express what a great experience…

I Can’t express what a great experience me and my partner had at this dentist. From beginning to the end it was amazing. My coordinator, Basak, was extremely helpful and reassured me with everything I needed to know. She answered all my questions with great detail and made sure we were looked after. Kalin and Serap were also very helpful and kind throughout this whole process. Both my dentist, Tugba and her assistant, Canan were very professional. I could tell that they had a lot of experience doing this. I got 10 top and 10 bottom zirconium crowns with 2 night guards for an amazing price. The dentist itself was very clean. The process was very quick and efficient, giving me and my partner time for ourselves. The hotel provided was good. I am very happy with the outcome of my teeth and would definitely recommend.

October 8, 2024
Unprompted review

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