The Jewllery is fine as expected. The courier service you use is not as good as others I.e with some courier firms you can track where your parcel is via a map to give you a more accurate time of when... See more
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See what reviewers are saying
Didn’t have my original product but were straight on hand to rectify and offer an alternative which is fantastic. Friendly team and good quality product. Definitely recommend and would use again!
The parcel containing the necklace arrived, but it was a miracle it wasn't stolen. The cardboard container was completely open at one end! The contents were fine, thankfully. It was strange as I ha... See more
Not as good quality as expected, considering original price was meant to be £70.00. Very thin and fragile. Nice packaging though but will be returning.
Company details
Written by the company
DEPHINI® Jewellery brand has been exclusively trending designed and created to meet the highest standards of quality. We using unique heart necklaces presenting love, family, relationship and friendship. We are professional online sellers of 18ct gold and 925 sterling silver, finished with a premium rhodium plate and specially designed cubic zirconia crystals by Dephini Company.
Contact info
11 Wallace road, RM17 5AY, Grays, United Kingdom
- +447981 133054
- info@dephini.net
- dephini.net
3.2
Average
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Lovely necklace and lovely email from company
Had problem with delivery but no fault of the company. They could get no answers themselves but have emailed me and necklace was sent and is lovely. Would use this company again next time.
January 24, 2023
Unprompted review
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No problems faced
I ordered a necklace for a friend, arrived in a couple of days. The item had no problems at all.
December 10, 2022
Easy to order and kept informed arrived…
Easy to order and kept informed arrived when they said it would
December 13, 2022
Poor quality
I was a little disappointed with the quality. The stem of the earring bent just taking it out of the packet to put in the display box
November 21, 2022
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Beautiful present for my wife
Beautiful present for my wife. Very nice quality and colour. Will be purchasing more in the future.
November 22, 2022
Good service
Very impressed with website, showed lots of different jewellery with information on the items eg size etc.
Very pleased with purchase and the delivery was very quick.
October 27, 2022
The Jewllery is fine as expected
The Jewllery is fine as expected. The courier service you use is not as good as others I.e with some courier firms you can track where your parcel is via a map to give you a more accurate time of when the parcel may arrive instead of a 10 hour window. Then when you miss the parcel there is no means of contacting the courier company. Also I tried to contact you via customer support and the email kept bouncing back stating your inbox is full
October 26, 2022
Better customer service.
October 17, 2022
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Very pleased
September 29, 2022
Dephini have been terrific to deal…
Dephini have been terrific to deal with.
Great quality product.
There was some damage to one item in transit - but Dephini responded immediately to my email and replaced the item within a day.
Excellent service.
August 22, 2022
Simply Beautiful!
I couldn't believe how quickly the necklace and earrings arrived, less than 24 hoyle after ordering them! They are absolutely beautiful and I bought them for my wedding day. I simply cannot wait to wear them. I would definitely order from this company again.
July 29, 2022
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I brought a pair of beautiful heart…
I brought a pair of beautiful heart studs for my daughters wedding day,I loved them so much I brought myself a pair!
May 3, 2022
Excellent quality and 1st class sevice
April 15, 2022
Excellent pendant
March 30, 2022
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Excellent product and service 👌
March 11, 2022
I have brought two lots of jewellery…
I have brought two lots of jewellery now from Dephini and do have to say totally satisfied in every way. The quality, style and service get 100% all the time.
March 1, 2022
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