Derek's Toy Barn Reviews 

215
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery, noting items arrived quickly and were always well-packaged and protected. Many people appreciate the competitive pricing and the excellent quality of the products received. The thoughtful service, including personalized thank you notes and small gifts, made them feel valued and added a special touch. The overall service and communication are consistently described as great, with people appreciating the ease of purchasing and the company's responsiveness.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and fast... See more

Product

Reviewers highlight positive aspects of product, often praising the great quality and condition of items,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as great and thoughtful.... See more

Price

Customers consistently report positive experiences with pricing, often highlighting great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Package arrived on time which when you live on the mainland near Inverness with an IV postcode doesn't always happen!! Lovely added touch of a thank you note and a wee bag of sweeties - great, thoug... See more

Rated 5 out of 5 stars

Brilliant Company ! Stumbled on them by mistake but so glad I did ! Customer Service was brilliant and updates provided when requested, nothing seemed to a problem. Item was shipped when I was... See more

Rated 5 out of 5 stars

Preordered a few things back in September. I was concerned they wouldn't arrive before Christmas. The guys at Derek's Toy Barn sent out all the stuff that arrived first (at a delivery loss to themselv... See more

Rated 5 out of 5 stars

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recomme... See more


Company details

  1. Toy Store

Written by the company

Small independent store dealing in new and used toys and collectables.


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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4.9

All reviews

(215)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab service

Fab service, even hand delivered my item to my home for free

January 19, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Yo Rachel. Thank you for taking the time to leave a review. Hope to see you in store soon. Many thanks, Owen.

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Rated 5 out of 5 stars

Great Service

January 13, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Afternoon Andy, Thank you for taking the time to write this review, its greatly appreciated. Many thanks, Owen.

Rated 5 out of 5 stars

Great comms around unexpected delays…

Great comms around unexpected delays with product delivery, laid out clear, flexible options and resolved everything rapidly!

February 1, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Afternoon, Thank you for taking the time to write this review, its greatly appreciated. Many thanks, Owen.

Rated 5 out of 5 stars

Amazing

Amazing, thank you!

January 23, 2023
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Reply from Derek's Toy Barn

Hi George, thank you for taking the time to leave this review, its greatly appreciated. Many Thanks, Owen.

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, thank you!!

January 17, 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good morning, thank you for your kind words. We hope you will shop with us again soon. Many thanks, Owen.

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Rated 5 out of 5 stars

Excellent service all round

Item came as described, quick delivery, excellent communication and very well packed. Thanks

January 10, 2023
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Reply from Derek's Toy Barn

Morning Joe. We really appreciate that you have left us a kind review. We hope we will be dealing with each other again in the future. Many Thanks, Owen.

Rated 5 out of 5 stars

Brilliant store

Brilliant store. Great prices and a very quick service. Couldn’t recommend them enough

January 20, 2023
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Reply from Derek's Toy Barn

Hey Gary. Thank you very much for your kind words. We hope to see your name pop up on our order list in the future. Many Thanks, Owen.

Rated 5 out of 5 stars

really nice business

Just a really nice, friendly business run by a really cool guy. Great customer service and an amazing range of stock.

January 18, 2023
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Reply from Derek's Toy Barn

Hi Damien. We really appreciate your continued support, thank you for leaving your review. Many thanks, Owen.

Rated 5 out of 5 stars

Fantastic customer service

The customer service was quick, friendly and incredibly useful. They responded quickly to emails as wrll as being open and honest about products throughout. The order arrived quickly and in great condition.

December 29, 2022
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Reply from Derek's Toy Barn

Morning Adam. Thank you very much for leaving this review, we appreciate your custom and happy to hear everything went as it should. Many thanks, Owen.

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Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site, very clear information especially on stock.
Overall a great experience and the communication especially postage was fantastic.

December 23, 2022
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Reply from Derek's Toy Barn

Hey Joel. Thank you very much, your words mean a lot. Keep an eye out on the site as we are always aiming to improve. Many thanks, Owen.

Rated 5 out of 5 stars

Unbelievable service.

Brilliant packaging far better than most other sellers across the internet.
Would 1000% order again.
Can’t thank you enough my order was very important to me.
11/10

December 25, 2022
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Reply from Derek's Toy Barn

Good Morning George, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

Great website with great service

Great website with great service. Got order sent and delivered on time with a hand written thank you note. Properly and securely packaged. Highly recommend.

December 22, 2022
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Reply from Derek's Toy Barn

Good Morning Ciaran, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

Great

Great, fast service with extra nice little touch on delivery. Have already ordered from Derek’s Toy Barn again because of this. Would recommend!

December 23, 2022
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Reply from Derek's Toy Barn

Good Morning Alex, thank you very much for your kind words. Happy new year from Derek's.

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Rated 5 out of 5 stars

Really good choice of items

Really good choice of items, had exactly what I wanted in stock. Different delivery options too.

December 6, 2022
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Reply from Derek's Toy Barn

Good Morning Leann, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

5 stars

Quick dispatch, note included in parcel, well packaged, would use again 100%

December 9, 2022
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Reply from Derek's Toy Barn

Good Morning Sean, thank you very much for your kind words. Happy new year from Derek's.

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Rated 5 out of 5 stars

Great item from great seller

Great item, arrived well packaged and on time. Would highly recommend this seller.

December 14, 2022
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Reply from Derek's Toy Barn

Good Morning Gavin, thank you very much for your kind words. Happy new year from Derek's.

Rated 5 out of 5 stars

Great Firm.

Excellent Condition. Excellent Delivery Time. Great Message and a Treat Too.
Thanks. No Hesitation in Using Again.

December 5, 2022
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Morning Jason, thank you very much for your kind words. Happy new year from Derek's.

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